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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, Pizza
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner
View all details
meals, features
Reviews (140)
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139 results
Traveller rating
56
46
18
10
9
Traveller type
Time of year
LanguageEnglish
Traveller rating
56
46
18
10
9
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All reviews pizza vibrant atmosphere crispy waiters establishment pmb
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Reviewed 12 May 2021

I have been to Artisan Cafe a few times. Great food. Awesome cocktails. Love music evenigs are so energetic. Pizzas are to die for. Go heck it out, won't be disappointed.

Date of visit: March 2021
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Reviewed 26 March 2021 via mobile

Ambience is very pleasant but the pizza was utterly average. Base is tasteless and doughy. Certainly not wood fired. Service was terrible. Despite being really thirsty we were only offered one round of drinks and thereafter we were ignored. Won't go back.

Date of visit: March 2021
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Reviewed 21 March 2021 via mobile

Such a great atmosphere and vibe. The service was great!! The food was just delicious and worth the money.

Date of visit: March 2021
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Reviewed 27 December 2020 via mobile

Friendly service but the pizza was unfortunately not good. Toppings were fine but the tomato sauce tasted like raw tomorrow paste and the base was far from crispy.

Date of visit: December 2020
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Reviewed 3 December 2020 via mobile

Definitely the worst rib eye steak that I have ever had. Ordered medium rare, arrived medium. Thin, tasteless and tough as an old boot. Left most of it (never done that before), told the waitress, paid and left. No response from kitchen. I guess they...don’t care. Ordered three pizza take aways yesterday from Artisan day prior. Bases were soggy/ stodgy. It’s a shame Artisan used to be ok. No more.More

Date of visit: December 2020
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Reviewed 19 March 2020 via mobile

Lots of different pizzas to choose from. There are other options on the menu, but we all had pizza. Pizzas all very tasty.

Date of visit: March 2020
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Reviewed 2 March 2020 via mobile

Cosy little gem hidden in Hilton, Love the ambience, the service was really slow, which was surprising because the place wasn’t even packed. Was surprised to have my latte served in a WINE GLASS( Maybe this is a new trend 🤷🏿‍♀️). Had pizza which was...amaaaZing, will definitely go for the environment even if not for the food.More

Date of visit: February 2020
Helpful?1  
Reviewed 25 January 2020 via mobile

After having an amazing wood fired oven pizza as a takeaway the week before, we returned for a delicious sit down dinner. Ambiance was lovely. No reservations and fortunately, they were able to seat us right away. Food was perfect and service was great. If...you are in Hilton at dinner time, it is a great place to try! I highly recommend you to make a booking as every table filled up while we were there.More

Date of visit: January 2020
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Reviewed 22 December 2019

Restaurant has a cosy atmosphere, a bar area and a large pizza oven which offers a starters, mains & desserts including salads, pizza's and pastas. There is live music every Saturday evening until 10pm. Pizza's are average. Service is poor and waiters appear to be...untrained.More

Date of visit: December 2019
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Reviewed 21 December 2019 via mobile

Lovely vibe, excellent food, vibrant atmosphere...definitely a must visit when in PMB area... We visited while passing through KZN back to JHB.

Date of visit: December 2019
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Questions & Answers
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166penny
3 June 2017|
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Response from Dia_Carstens | Reviewed this property |
I'm sure they could do that, yes.
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Frequently Asked Questions about Artisan

Yes, Artisan offers takeaway services.

Yes, Artisan offers delivery services.

Artisan is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4