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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

FEATURES
Takeout, Wheelchair Accessible
Reviews (120)
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116 results
Traveller rating
70
26
10
7
3
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LanguageEnglish
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Traveller rating
70
26
10
7
3
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Reviewed 9 March 2020

Cupcakes are my favorite dessert and Sprinkles is my go to place when I need a sweet treat. The cupcakes are always fresh and they have great quality control because they are constantly delicious on every visit. While I don’t think they’re always available, I...love went they have the seasonal 3-mini cupcakes special, I get to have 3 different flavors (Sprinkles determines the flavors) for slightly more than the cost of a single full size cupcake. In addition to the La Jolla store, there is a cupcake vending machine in UTC shopping center near the food court. The flavor selection isn’t as good as the store but there are still multiple flavors to select from. I have a few cupcake bakeries closer to me and while I like to support local businesses, the flavors are just not as good :(. There is usually a line and the ‘production’ to box them up so they don’t get damaged takes a few minutes, but worth every second. If you love cupcakes or cake - check out Sprinkles!More

Date of visit: March 2020
Helpful?2  
SprinklesCupcakes, Marketing at Sprinkles La Jolla, responded to this reviewResponded 12 March 2020

Cynthia - we are so glad that you enjoyed your experience at our bakery! We appreciate you taking the time to share your feedback and are pleased to read you love our Mini Samplers. We look forward to seeing you again soon!

Reviewed 5 January 2020

THEY DIDN'T DELIVER ON MY WEDDING DAY. Can you imagine? Luckily, they were one part of our dessert bar. What if it had been a cupcake tower to replace the cake? My wedding coordinator called multiple times that day when time elapsed passed the designated...delivery time. Get this...call after call, voicemail after voicemail with NO RESPONSE. There was NO NOTIFICATION of a mishandled delivery. She admitted to me the next day post-wedding that she just had to let it go, she had other matters to attend to which is perfectly understandable when you're running the show. She even contacted other local bakeries to see if they could possibly make a few batches in time. They couldn't. The worst part is that I not only called to confirm weeks prior, but when the coordinator finally got on the phone with Sprinkles the next morning someone told her that the delivery was refused (do you know how many people are walking around the venue the day of the wedding?). She called bulls and advised me to contact the store directly. The "refused service" was false. I spoke to Emilia the store manager who took responsibility which I respected. She admitted that the order was ready but no one had placed in the order for delivery. So exactly how many people walked by the order and said nothing? Was there a closing manager? Whose responsibility was this exactly? I requested to have the distract manager call me. No surprise, no call. And what did I receive for the headache? Two dozen free cupcakes available for pickup. If I wanted it delivered? Oh I'd have to pay for the delivery fee of $25. WHAT A JOKE.More

Date of visit: November 2019
Helpful?
Reviewed 12 June 2019

Sprinkles has the best cupcakes, hands down. I personally like the coconut and the dark chocolate the best, but everyone I've ever tried is really good. When my daughter went Vegan, we even got the red velvet vegan cupcakes and they were outstanding. One great...option if you are getting cupcakes for a party or to take home is to use the website to order. You can simply get curbside pick-up and go.More

Date of visit: April 2019
Helpful?1  
Reviewed 8 May 2019

Cupcakes! Just the treat we needed, ummmm, and then decided that we needed some again! Great to have an excuse to revisit.

Date of visit: May 2019
Helpful?
Reviewed 29 March 2019

Like vanilla cupcakes without sprinkles, then don't miss this stop. Very simple location selling one thing with service and a smile - great cupcakes. What else can you ask for?

Date of visit: March 2019
Helpful?
Reviewed 25 November 2018

We enjoy coming to Sprinkles for a little nibble. If you sign up for their rewards program you can get a free cupcake for your birthday. Its really hard to find parking and we made the mistake of coming at lunchtime. Sprinkles wasn't too busy,...but it took us a while to find parking. We enjoy the cupcake that tastes like a ding dong.More

Date of visit: October 2018
Helpful?
Reviewed 10 November 2018

WORST SERVICE EVER - I used to frequently visit this place. Bought hundreds of dollars worth of cupcakes for family & friends despite their horrible customer service. I finally decided to stop going after I was ignored by three employees, including a supervisor. It happened...on a Friday night, I was the only person in line waiting to order. No greeting when I walked in. In fact, all three employees, including the supervisor, each looked at me and turned away. They did not acknowledge that I was there, didn't bother to welcome me or ask me if I needed help. I eventually was helped after I demanded service. I decided that night I would never come back! Three employees, one customer and NO HELP! Do yourself a favor and DO NOT come to this place! There are plenty of other places where employees will acknowledge that you exist and appreciate your business. NEVER AGAIN!!!More

Date of visit: June 2018
Helpful?2  
Reviewed 1 October 2018

Great place for a cupcake. Just tried their Caramel Apple... Mmmmm... so good. The service their is also very friendly. Some of the most cutest and nicest ladies around. Not the cheapest cupcakes but soooooo worth it. Treat yourself.

Date of visit: October 2018
Helpful?
Reviewed 24 September 2018

You can never go wrong with a dark chocolate cupcake from Sprinkles. While the parking lot was packed on a Saturday afternoon, we lucked out and snagged a spot near the door. Just in time too, since the line was way out the door by...the time we ordered and left. The peanut butter chocolate cupcake was also a winner with our group.More

Date of visit: September 2018
Helpful?
Reviewed 10 September 2018 via mobile

Kids and adults alike still love getting cupcakes!! The location at La Jolla Village Square has been around for nearly a decade and they still maintain a following. Being bear UCSD helps!! Their red velvet is a classic and their classic is a chocolate if...I were choosing but I’m not into sweets. I stopped by to see how the crowds are finding the store and the cupcakes and they clearly still love coming here. In a shopping center with Whole Foods, Nordstrom Rack, CVS, and only walking distance from UCSD. Plenty of parking in a big lot out front.More

Date of visit: September 2018
Helpful?
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Frequently Asked Questions about Sprinkles La Jolla

Yes, Sprinkles La Jolla offers takeaway services.

Yes, Sprinkles La Jolla offers delivery services.

Sprinkles La Jolla is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 3.5
  • Atmosphere: 4.5