CON: I still give this place 5 stars, but we can start with what I’d personally like to see improve. The wait time is long, on a Wednesday afternoon we waited 2 hours to be seated for a party of two. Then again I understand...this is a popular spot, they seemed short staff (as the rest of the country right now due to labor shortage), and the establishment simply isn’t large enough to accommodate to the large crowds who enter the plaza. So although the wait time was long, I was not bothered, because having came here once before, I know the food is good, the service provided is excellent for their given conditions.
PRO: for starters, every employee here seems to be well trained in proper etiquette for their positions. Not only that but they are all so helpful, and considerate. I truly felt respected by the workers here, as a person, and guest. Our server helped us figure out the menu, options, and how to eat the foods we ordered. It was so fun, and I felt so included in learning a different cultures form of dining etiquette. She made to sure to recommend wonderful ways to enjoy our food as well. The service support was also very helpful in recommending and making sure our table was always accommodated at all times.
The food was excellent! This is my second time coming here, and I’m just glad I tried different things, their buns are wonderful, I personally could not stop savoring the chocolate dessert bun. The food here is always warm, and they’ll even ask you such questions as to which good items I’d like to enjoy first, so that every food item is fresh to our table. I will be coming back here when I get the chance, and despite the wait, this place has my loyalty.More