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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Pizza, Italian
Meals
Lunch, Dinner, Brunch
FEATURES
Takeout, Delivery, Reservations, Seating, Table Service
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features, about
Reviews (22)
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4
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7
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4
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LanguageEnglish
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4
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Reviewed 26 March 2023

The food is great and but the service is very bad we were litteraly waiting 2 hours just to get foodMore

Date of visit: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Panarottis P, Agency / Consultant at Panarottis Cresta, responded to this reviewResponded 27 March 2023

Hi there, Thank you for taking the time to review us. Although we are glad that the food was a hit, we're extremely sorry about the waiting times at Panarottis Cresta. We take reviews very seriously and would really appreciate an opportunity to get in...More

Reviewed 14 November 2021 via mobile

The breakfast pizzas are of a very generous size, delicious at a very good price. An excellent alternative from eating at home.

Date of visit: November 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Panarottis P, Agency / Consultant at Panarottis Cresta, responded to this reviewResponded 15 November 2021

Hi there Highwaygorilla, Thank you for your 5-star review of Panarottis Cresta. It has made our day to know you are such a big fan of our breakfast pizzas at affordable prices. We hope to see you again soon. Ciao, Panarottis Famiglia

Reviewed 14 August 2021

Ordered our favorite Pano's special. when the pizza came something was wrong, the salami tasted like eskort french polony. The Salami was thicker than usual and not crispy on the edges. even the tomato base tasted slightly different. Very disappointed my wife an I never...finished our meal and asked the waiter what changed, what happen to the pizza we always enjoyed, why does it taste strange. She then said she was sorry for the experience an said she will ask the manager what changed and maybe get us something complementary. The manager then explained to us because of the looting the ingredients supplier was temporarily changed and we were correct, the toppings are not the same. Manager didnt offer any compensation. The waiters didnt even know this. If I knew this before hand I wouldn't of went here to eat knowing the ingredients were changed as you expect the same quality at all the franchises. you pay R140.00 for a pizza these days , it's a luxury an you then dont get what you expect nor do you get compensated for lesser quality taste at the same price.More

Date of visit: August 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Panarottis P, Agency / Consultant at Panarottis Cresta, responded to this reviewResponded 18 August 2021

Dear 473adinj, Thank you for reviewing Panarottis Cresta. We're sorry to read that you did not fully enjoy your experience at our restaurant and that the pizzas salami you received were not up to standard. We'd appreciate the opportunity to get in touch. Kindly provide...More

Reviewed 26 April 2019

Food was okay. The pizza was okay. I enjoy the waffles with the caramel and banana. Service was okay.

Date of visit: October 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 October 2018

I got a take-away lasagne for someone in hospital. The service at the take-away bar was friendly and helpful. Although the lasagne was very tasty, the portion was not very big as seen in my photo with lots of sauce and I thought the price...was a bit steep for a take out - the price is the same as a sit in meal. But was assured by the manager that pricing comes from head office.More

Date of visit: October 2018
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Panarottis P, Guest Relations Manager at Panarottis Cresta, responded to this reviewResponded 30 October 2018

Dear Elizabeth B, Grazie for taking the time to review Panarottis Cresta family restaurant. We appreciate your feedback and hope to see you again soon. Ciao, Panarottis Pizza Pasta

Reviewed 29 March 2017 via mobile

Awesome food with outstanding service...will be back soon & often This place is back to its best Management are fantastic

Date of visit: March 2017
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Panarottis, Guest Relations Manager at Panarottis Cresta, responded to this reviewResponded 19 April 2017

Dear Wayne A, Grazie for your amazing review of Panarottis Cresta. Delivering excellent food and service is what we live for - glad you experienced just that! We hope to offer you many more good experiences with us in the future! Kind regards, Panarottis Family

Reviewed 11 March 2016 via mobile

The food is like every other Panarottis but don't even bother calling this branch, they NEVER answer and once every blue moon when they actually do they tell you to hold on and never come back to the phone or they just hang up, and...it's not even on busy nights. Not ordering there again, switched to dominoes in Rock Cottage.More

Date of visit: March 2016
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Panarottis, Guest Relations Manager at Panarottis Cresta, responded to this reviewResponded 18 March 2016

Dear D K , Thank you for rating Panarottis Cresta. We are extremely sorry for the quality of service you received . We would like an opportunity to contact you and address these concerns. Please email us your contact details along with a copy of...More

Reviewed 24 January 2016 via mobile

Although the food was ok the service was shocking. Our waitress was practically non existent. Sadly we will not return.More

Date of visit: January 2016
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Panarottis, Guest Relations Manager at Panarottis Cresta, responded to this reviewResponded 20 February 2016

Dear ewottermann, Thank you for getting in touch. We are terribly sorry to read of the level of service you received on your last visit. Please share this review, along with your contact details with our Customer Care team on customer-care@panarottis.com So that we may...More

Reviewed 8 January 2016

I went there for the first time with my wife in December. Service was quick and efficient! The waiter (sadly I can not remember his name) heard my wife and I speak, and promptly continued in broken Afrikaans. This was such a kind thing, and...he was extremely polite. It was very hot, and perhaps some plan could have been made to make it more bearable for the clients... even a fan placed strategically.More

Date of visit: December 2015
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Panarottis, Guest Relations Manager at Panarottis Cresta, responded to this reviewResponded 12 February 2016

Dear PieterCroukamp, Thank you for your feedback. We look forward to having you back again soon! Ciao, Panarottis Family

Reviewed 21 October 2015

W.E drove all day long, got to Cresta centre where we saw Panarottis.I ordered take away and I did not wait long.Excellent service.Pizza came and the toppings was over the top.Sales person gave me garlic,cheese and chillies in small plastic containers.What a meal.We will be...back.ThanksMore

Date of visit: October 2015
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Panarottis, Digital Customer Relations at Panarottis Cresta, responded to this reviewResponded 30 October 2015

Dear Ernest B, Grazie! We are delighted to know enjoyed your food and the service at our Cresta branch! We look forward to having you back again soon for more Pizza! Ciao, Panarottis Family

Reviewed 1 October 2015

Very good food.value for money. Ideal location. Very helpful staff and a minimum waiting time for our food.

Date of visit: September 2015
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Panarottis, Digital Customer Relations at Panarottis Cresta, responded to this reviewResponded 15 October 2015

Dear chris2205592015, Grazie! We are delighted to know you had good food and service at Panarottis Italian restaurant! We look forward to having you back again soon! Ciao, Panarottis Family

Reviewed 10 September 2015

this was a fantastic place to eat pizza and very busy on a friday night , parking is safe . this is a place for young and old. traeted very well. this is a must go

Date of visit: July 2015
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Panarottis, Digital Customer Relations at Panarottis Cresta, responded to this reviewResponded 7 October 2015

Dear tripadRandburg, We are delighted to know you enjoy eating at our Cresta branch. We look forward to having you back again soon! Kind regards, Panarottis Pizza Pasta

Reviewed 24 August 2015

All you can eat Thursday, lol not worth the money, the service was slow and they bought the same style pizza round 7 times, so very little variety. There were only 3 pizzas that did not have chillies on them, not good if you CAN'T...eat chillies. Between us we were only offered the equiviliant of not even one large pizza that we could eat. Score for the restaurant but we left still hungry, will not be eating there again.More

Date of visit: August 2015
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Panarottis, Digital Customer Relations at Panarottis Cresta, responded to this reviewResponded 30 September 2015

Dear OBwun2014, Thank you for taking the time to review Panarottis Cresta. Please share your comments with our customer care department on customer-care@panarottis.com and the team will address your concerns. Kind Regards, Panarottis Pizza Pasta

Reviewed 15 August 2015

We had dinner at Panarottis and my guests really enjoyed the pizza South African style. The variety is very good and the service excellent. The costs are affordable and this is a great restaurant for children as well.

Date of visit: August 2015
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Panarottis, Digital Customer Relations at Panarottis Cresta, responded to this reviewResponded 30 September 2015

Dear YV28072015, We are delighted to know you enjoy eating at our Cresta branch. We look forward to having you back again soon! Kind regards, Panarottis Pizza Pasta

Reviewed 1 August 2015

Panarottis has a fantastic breakfast special. We had a Mexican and a Traditional Breakfast pizza with specific request for well-done scramble eggs and very crispy bacon. It came done to perfection. The waiter taking the order, came timeously. The tea was brought but sugar was...forgotten and we struggled to get someone's attention to bring it. There is a safe play area for children and the restaurant was clean. We did not see a waiter at our table for the time we had our meal and again had to get attention to order coffee. After our meal we had to get someone's attention to ask for the bill as well. The service is poor.More

Date of visit: August 2015
Helpful?4  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Panarottis, Digital Customer Relations at Panarottis Cresta, responded to this reviewResponded 10 September 2015

Dear Elizabeth B, We would like to thank you for bringing this to our attention. Kindly share this review with our customer care team on customer-care@panarottis.com. So that we may address this with store management. Kind regards, Panarottis Pizza Pasta

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Panarottis Cresta, Randburg - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Panarottis Cresta

Yes, Panarottis Cresta offers takeaway services.

Yes, Panarottis Cresta offers delivery services.

Panarottis Cresta is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3
  • Value: 3.5