Decided to stop for Hake and chips and this restaurant seemed popular by the looks of the longish queue. My partner ordered hake and chips for one and i just had a cooldrink. We opted for the sit down option, were given a table number...sign and went upstairs to wait for the order. The upstairs area was filthy, dirty floors, dirty tables and rubbish of previous patrons not cleared unless you specifically ask the staff to do so. We waited an hour for 1 piece of fish in a take away container. It seems that our order was given to someone else as 4 tables that arrived after us - all received their orders before us. Asked a staff member to please check on our order, he simply looked at us without responding. Asked a second staff member who went downstairs, returned... without any feedback. After a 3rd attempt to find out if our order will ever make it to our table.. the staff member returned with the take away container. Staff member (possibly a casual?) was badly dressed, wearing a hoody that covered his face, couldn’t communicate in English or Afrikaans (both languages of the area). We took the food and went to our car to eat there as we weren’t comfortable with the grime in the bus. Covid protocols were definitely not adhered to. The fish however was delicious. If this restaurant made an attempt to “clean up” their act - they could do much better in future as their offerings are really tasty. The manager/owner also needs an attitude adjustment and should remember that he needs the customers more than they need him. I overheard him being rude to a customer who merely asked whether there was seating space upstairs. We will fortunately not return to this establishment.More

Horribly dry overcooked calamari, very oily fish with premade chips. Horrible and terrible. Will never recommend!!!

In December 2020 a reviewer rated this establishment and the only reason I rate it 1 is that there is not a zero option. The service was atrocious. The staff were sullen and not from overwork. When we eventually received hake and chips and calamari...and chips it was awed up to say the least. The chips were fried in old oil. There were no condiments and we discarded the meal as it would have been no help to complain to management which was nowhere to be found. An absolute disappointment of a place that looks rundown and serves food to compliment their look. Never again. There is no brand awareness there. From front to back.More