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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Seafood, Fast food
Meals
Lunch, Dinner, Brunch
FEATURES
Takeout, Outdoor Seating, Seating
Reviews (127)
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118 results
Traveller rating
43
45
17
6
7
Traveller type
Time of year
LanguageEnglish
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Traveller rating
43
45
17
6
7
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Reviewed 27 December 2021

Decided to stop for Hake and chips and this restaurant seemed popular by the looks of the longish queue. My partner ordered hake and chips for one and i just had a cooldrink. We opted for the sit down option, were given a table number...sign and went upstairs to wait for the order. The upstairs area was filthy, dirty floors, dirty tables and rubbish of previous patrons not cleared unless you specifically ask the staff to do so. We waited an hour for 1 piece of fish in a take away container. It seems that our order was given to someone else as 4 tables that arrived after us - all received their orders before us. Asked a staff member to please check on our order, he simply looked at us without responding. Asked a second staff member who went downstairs, returned... without any feedback. After a 3rd attempt to find out if our order will ever make it to our table.. the staff member returned with the take away container. Staff member (possibly a casual?) was badly dressed, wearing a hoody that covered his face, couldn’t communicate in English or Afrikaans (both languages of the area). We took the food and went to our car to eat there as we weren’t comfortable with the grime in the bus. Covid protocols were definitely not adhered to. The fish however was delicious. If this restaurant made an attempt to “clean up” their act - they could do much better in future as their offerings are really tasty. The manager/owner also needs an attitude adjustment and should remember that he needs the customers more than they need him. I overheard him being rude to a customer who merely asked whether there was seating space upstairs. We will fortunately not return to this establishment.More

Date of visit: December 2021
Helpful?1  
Reviewed 29 June 2021 via mobile

Horribly dry overcooked calamari, very oily fish with premade chips. Horrible and terrible. Will never recommend!!!

Date of visit: May 2021
Helpful?1  
Reviewed 6 June 2021 via mobile

In December 2020 a reviewer rated this establishment and the only reason I rate it 1 is that there is not a zero option. The service was atrocious. The staff were sullen and not from overwork. When we eventually received hake and chips and calamari...and chips it was awed up to say the least. The chips were fried in old oil. There were no condiments and we discarded the meal as it would have been no help to complain to management which was nowhere to be found. An absolute disappointment of a place that looks rundown and serves food to compliment their look. Never again. There is no brand awareness there. From front to back.More

Date of visit: May 2021
Helpful?4  
Reviewed 4 January 2021 via mobile

Worst fish and chips ever! Thick oily and soggy batter. Stale fish.not fit for human consumption. Unfortunately the food was dumped in the dustbin.will not visit again

Date of visit: December 2020
Helpful?2  
Reviewed 16 December 2020 via mobile

The London Bus is definitely a must visit for people who like calamari or hake and chips! Friendly staff and good seating!

Date of visit: December 2020
Helpful?1  
Reviewed 26 October 2020

Delicious fillets of hake covered in a crispy batter. Although the sauce bottles were rather dirty, the contents were fine. The servings are very generous

Date of visit: October 2020
Helpful?
Reviewed 15 October 2020

Fish & Chips in Mossel Bay should be something visitors come to the town for but the service, quality of food and hygiene should not be compromised when out of season locals go to eat out. We ordered some stuff off the menu including Hake,...calamari, etc but i was dissappointed in the quality of the take away. The fish was still very oily, batter raw, chips was okay and calamari not as is should be. As a Mossel Bay local i have had much better experiences when it comes to fish parcels.More

Date of visit: November 2019
Helpful?
Reviewed 6 January 2020 via mobile

What was always one of the best spots to eat a deep fried piece of fish or some calamari just got better. In the year since I was last here, the chips had a makeover! So sit alongside the water on Quay 4 and enjoy...the best fish and the best chips around.More

Date of visit: January 2020
Helpful?
Reviewed 11 December 2019

This place is a family favourite for a few years now already and the reason is the good food you get there. Make sure the weather is good if you want to sit on the top deck of the bus and eat as it can...get quite windy and unpleasant at the harbour. The calamari is my favourite and always good to have. The fish is fresh and you can taste it as well when eating it. The view is also a big plus point as its on the harbour wall almost and just relaxing to sit and watch thew waves and boats.More

Date of visit: December 2019
Helpful?
Reviewed 5 November 2019

The top of the bus wasn't as clean as I would've liked as some spilled some of their food and it wasn't cleaned. They must work on this. The chips and calamari I ordered however made up for this. It really was great. The view...from the top of the bus is really good and enjoyable. On windy days it can really be chilly up there as it was when I visited.More

Date of visit: September 2019
Helpful?
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Frequently Asked Questions about The London Bus Fish & Chip Company

Yes, The London Bus Fish & Chip Company offers takeaway services.

The London Bus Fish & Chip Company is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4.5