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Panarottis Paarl

Cnr Cecilia & New Vlei St | Shop 80, Paarl Mall, Paarl 7646, South Africa
+27 21 863 1381
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Overview
  • Excellent13%
  • Very good31%
  • Average17%
  • Poor13%
  • Terrible26%
19 Mar 2018
“Good pizza”
2 days ago
“Terrible experience ever”
Open Now
08:00 - 22:00 Hours
CUISINES
Italian, Pizza
PRICE
RR - RRR
LOCATION
Cnr Cecilia & New Vlei St | Shop 80, Paarl Mall, Paarl 7646, South Africa
All Details
Top 3 Reasons to Eat Here
Sponsored by: Panarottis Paarl
1. Big on Family
"My children love coming here to 'make your own pizza'."
CandiceLink
See reviews that mention Big on Family
2. Big on Pizza
"We always enjoy the Thursday night pizza evening Friendly atmosphere"
Charlene J
See reviews that mention Big on Pizza
3. Big on Pasta
"This is the place to go if you like great pasta"
Johann B
See reviews that mention Big on Pasta
Write a ReviewReviews (23)
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1 - 10 of 23 reviews

Reviewed 2 days ago via mobile

I have visited Panarottis for several times now over the past few months and this evening has been the worst that i have ever seen. To start with I have my own restaurant just to make things clear. Secondly we sat down the waitress which...More

1  Thank Wander44942099210
Reviewed 10 September 2018

Just horrible! 15 Minutes after ordering, waiter informed me what I ordered was out of stock. 20 MINUTES THEREAFTER, what my daughter ordered more than half an hour ago, was out of stock as well. Really? Not recommended! Pity I can't score you 0 out...More

Thank dnlsbnc
Panarottis, Guest Relations Manager at Panarottis Paarl, responded to this reviewResponded 14 September 2018

Dear dnlsbnc, Thank you for taking the time to send us your feedback. Your experience at Panarottis Paarl concerns us. Our customers are very important to us. If you wouldn't mind forwarding this review on, together with your contact details to customer-care@panarottis.com. We'd really like...More

Reviewed 2 August 2018

What a poor performance. We waited over 1 hour for our meal to be served. The manager did come over after I complained, to say that they were very busy and had lots of take-away clients also. It's actually not my problem. There should be...More

Thank shellyschoeman
Panarottis, Guest Relations Manager at Panarottis Paarl, responded to this reviewResponded 13 August 2018

Dear Shelly Schoeman, Thank you for taking the time to review our Panarottis Paarl restaurant. We're so sorry to hear that this was your experience. That certainly doesn't sound like the level of service & food quality we pride ourselves on. If you wouldn't mind...More

Reviewed 3 July 2018 via mobile

This is our second bad service at panarotties . It was fast service but once we ordered . 10 minutes later they cane to tell us they don't have enough toppings for the pizza so we said it was ok. Then another 15minutes later they...More

Thank MixedC1
Panarottis, Guest Relations Manager at Panarottis Paarl, responded to this reviewResponded 17 July 2018

Dear Mixed C, Thank you for taking the time to send us your feedback. Your experience at Panarottis Paarl concerns us. Our customers are very important to us. If you wouldn't mind forwarding this review on, together with your contact details to customer-care@panarottis.com. We'd really...More

Reviewed 20 March 2018

This place is your standard run-of-the-mill chain restaurant, but their pizzas are very good and well priced. I did not enjoy the pasta dish I tried here, but if you stick to pizza you can't go wrong.

Thank Robert and Lee G
Panarottis, Guest Relations Manager at Panarottis Paarl, responded to this reviewResponded 28 March 2018

Dear Robert and Lee G, Thank you for taking the time to review our Panarottis Paarl family restaurant. We appreciate your constructive feedback and hope to see you again, soon. Kind regards, Panarottis Pizza Pasta

Reviewed 7 December 2017

There was a lack of waiters in Panarottis and it took a quite while for them to pitch and take our order. After a while I had to get up and ask them to bring the wine which was ordered. The waiters seemed to be...More

Thank RudiBosbouer
Panarottis, Guest Relations Manager at Panarottis Paarl, responded to this reviewResponded 8 January 2018

Dear RudiBosbouer, Thanks so much for taking the time to send us your feedback. We're so sorry to hear that this was your experience. That certainly doesn't sound like the level of service we pride ourselves on. Please, could you forward this review on, together...More

Reviewed 12 November 2017 via mobile

This is the place to go with my family,and we have always had a lovely time,but today the 12th, 15:44 its different..the floor is littered with straw papers,the tables are dirty,i mean like really dirty,there was about 3 or 4 tables uncleared and i saw...More

Thank Matshidiso N
Panarottis, Guest Relations Manager at Panarottis Paarl, responded to this reviewResponded 17 November 2017

Dear Matshidiso N, Thank you for taking the time to review our family restaurant. We are sorry to hear that this was your experience. We would appreciate the opportunity to get in touch with you and the store's management directly to discuss your review. Please...More

Reviewed 6 September 2017

Amazing experience - loved the pizza! wow! amazing.. could do a half and half.. loved it.. kids had a great time.. made their own waffles, the loved it...

Thank JillN540
Reviewed 14 July 2017 via mobile

We always enjoy the Thursday night pizza evening Friendly atmosphere I prefer it when the owner is present - the service is noticeably better But thanks for always providing good food

Thank CharleneJ227
Panarottis, Guest Relations Manager at Panarottis Paarl, responded to this reviewResponded 18 July 2017

Dear Charlene J, Thanks so much for taking the time to send us your feedback. We are thrilled to know you enjoyed your experience with us. We look forward to welcoming you back soon. Warm regards, Panarottis Family

Reviewed 15 February 2017

After waiting 25 minutes for someone to notice us and take our order, we had to wait another half an hour for our food to arrive.More

Thank BiaZD
Panarottis, Guest Relations Manager at Panarottis Paarl, responded to this reviewResponded 31 March 2017

Dear BiaZD, Thank you for taking the time to review Panarottis Paarl Family Restaurant. We're so sorry to hear that this was your experience, we appreciate your feedback. If you would like to discuss this further, please forward this review and your contact details to...More

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Restaurant Details

Cuisine
Meals
Breakfast, Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Free Off-Street Parking, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Accepts Credit Cards
Good for
Child-friendly, Local cuisine
Open Hours
Sunday
09:00 - 21:00
Monday
08:00 - 21:00
Tuesday
08:00 - 22:00
Wednesday
08:00 - 22:00
Thursday
08:00 - 22:00
Friday
08:00 - 22:00
Saturday
08:00 - 22:00
Location and Contact Information
  • Address: Cnr Cecilia & New Vlei St | Shop 80, Paarl Mall, Paarl 7646, South Africa
  • Location: Africa  >  South Africa  >  Western Cape  >  Paarl
  • Phone Number: +27 21 863 1381
  • E-mail
Description
Panarottis Paarl Mall was always a favourite in Paarl. Now the new owner has revamped the restaurant with a more contemporary look and more comfortable bench seating. The same great specials are still on offer: *Eat as much Pizza as you like every Thursday evening from 5:00pm. *Kids eat free on Sundays . . . Every Sunday! *Buy any pizza or pasta on a Tuesday and we will give you another free. *New Special: Family Fiesta on Mondays and Wednesdays all day -
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