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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value

Details

PRICE RANGE
US$0 - US$19
CUISINES
Contemporary
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
View all details
meals, features, about
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 20/09/30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/09/30 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (172)
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164 results
Traveller rating
92
34
14
14
10
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LanguageEnglish
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Traveller rating
92
34
14
14
10
Show reviews that mention
All reviews lunch pulled brisket hamburger cake fries wine tasting friendly and knowledgeable staff wine estate beautiful venue our waiter amazing views leftovers servings presentation winner
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Reviewed 15 April 2022 via mobile

Delicious main course dinner and excellent service. Sadly lacking in atmosphere for an evening out. Maybe a smaller venue when there are fewer people? On the whole a bit disappointed

Date of visit: April 2022
Helpful?
Ansumi d, Marketing at Moody Lagoon at Benguela Cove, responded to this reviewResponded 25 May 2022

Hi MarylouK79, thank you for your feedback. We take your feedback seriously and will address the atmosphere during our dinner services. Hope to see you again soon!

Reviewed 20 March 2022 via mobile

I will never set foot in this restaurant again! Firstly, when I phoned for a reservation I was told they were full. 5 minutes later my friend booked online and they showed plenty of availability. We subsequently went for lunch. Waited 20mins for water, another...10 for our wine. When we gave our food order, I repeated mine twice and it still arrived wrong! Had to wait another 25 mins for my main course - pork belly- and it was cold! Thr rest of the party had by now finished eating....I feel sorry for the chef as the food was well presented and tasty but the whole experience was spoiled by utter shambles on the service side. There is obviously a total lack of training . We ordered dessert 3 lemon meringues (which were nothing of the sort) and one cheese board. Waited 15 mins for the cheese board and was told that the printer can't print that order so it has to be given manually and they forgot!!! What an abysml state of affairs ! The table next to us had a similar experience. To cap it all, the credit card machine was faulty.... No manager or maitre d' in sight to pick up on problems. Wake up Benguela this is disgraceful!More

Date of visit: March 2022
Helpful?
Ansumi d, Marketing at Moody Lagoon at Benguela Cove, responded to this reviewResponded 1 April 2022

Hi Harriet1260, trust you are well? Thank you for taking the time to provide us with some feedback. We always welcome feedback in order to grow and improve. We strive to provide the best possible service. Your concerns have been taken up with management and...More

Reviewed 19 March 2022

We went to have a small al la carte lunch at Moody Lagoon. Waited in the area just outside at the tables for more than 10 minutes. Waitrons walked by with intent on their faces, but ignored us completely - we were almost at the...door! We then went up to the concierge desk - the young guy supposed to attend then rocked up as we left. He was neutral (= don't care) and was unhelpful. The great service we used to get before has disappeared. The Wine Ambassador was not there - suspect she keeps them on their toes - we know her quite well.More

Date of visit: March 2022
Helpful?
Ansumi d, Marketing at Moody Lagoon at Benguela Cove, responded to this reviewResponded 1 April 2022

Hi HP, trust you are well? Thank you for taking the time to provide us with feedback on your experience. This has been taken up with management and is taken very seriously. We always strive to provide our customers with the best experience, apologies that...More

Reviewed 6 March 2022 via mobile

UTTER RUBISH AND A DISGRACE. Pre-booked a table for 13h00 Sunday 06 March 2022. Phoned to advise we would be a couple of minutes late. Got there at 13h06. Arrived and pre-booked table was not sanitized or cleaned or set furnished with a reserved sign...as were the other tables around us. The waiter even had the audacity to argue that the table was indeed clean, but goo and glass rings were clearly evident. Out come menus. Rose wine please was our request..... SORRY OUT OF STOCK!!!! MARVELOUS START (pardon the sarcasm) 4 mains to choose from on a ond page menu No salads. Fish of the day at R190 is HAKE!!!!!!! Some top knob comes out and agrees that this Sunday menu versus the Monday to Saturday menu has been met with considerable discontent from customers and is beingvchanged. As a regular customer and absolutely starving, I had to make do with s cheese platter. It's summer for crying out loud. Gnocchi, hake, steak and I had lost interest. Asked for extra bread with the cheese platter. Out comes another top knob to inform me OUR ACCOUNT WOULD BE CHARGED R30 FOR ADDITIONAL BREAD, I TOLD HIM TO "SHOVE IT"........CERTAINLY WON'T BE SEEING US AGAIN. BLOODY AWFUL FOOD AND SERVICE. PATHETIC AND THE ENTIRE DAY RUINED.More

Date of visit: March 2022
Helpful?
Ansumi d, Marketing at Moody Lagoon at Benguela Cove, responded to this reviewResponded 1 April 2022

Hi there, trust you are well? Thank you for taking the time to provide us with feedback. We took your comments to the team, we take this kind of review very seriously. Kind regards

Reviewed 11 January 2022

We had another fabulous meal at Benguela Cove. Absolutely delicious and beautifully presented by attentive, caring, friendly and knowledgeable staff. The portions are really big so don't over order though it is a treat to have the left overs later at home of what you...couldn't finish in the restaurant. The calamari (squid) is incredibly good as is the pulled brisket and the chicken salad. All really delicious! And the chips (fries)! Best we have ever had.More

Date of visit: January 2022
Helpful?
Ansumi d, Marketing at Moody Lagoon at Benguela Cove, responded to this reviewResponded 13 January 2022

Hi catchusifu, trust you are well? Thank you so much for taking the time to write this beautiful review. It always warms our hearts to hear that our guests had a lovely time with us. We always strive to offer the best we can. We...More

Reviewed 7 January 2022

If you want to try out a restaurant in Hermanus. Then this is definitely the place to be. We ate at this restaurant over a busy weekend and we were highly satisfied with the service. Thank you to our Waiter and the Manager that assisted...us with our requests. The table next to us had the Burger!!! And ooh it looked Devine. We will surely be back again to try the burger.More

Date of visit: December 2021
Helpful?
Chane_Mackay, Marketing at Moody Lagoon at Benguela Cove, responded to this reviewResponded 10 January 2022

Thanks for your great review KyleAdams14 The team really appreciates your feedback and we look forward to seeing you again soon.

Reviewed 5 January 2022 via mobile

I cannot recommend this e place enough, as a travel blogger I can recommend this place 100%, the food is amazing, actually, its top class. The most important part of this trip for me is that it gives young people the opportunity to experience class...and quality food without braking the bank. Yes the price is higher than your normal restaurants but you will NOT be disappointed. The servings are more than enough and the quality of the food is outstanding. I can honestly not fault this restaurant! Well done and we hope we will be able to visit again!More

Date of visit: January 2022
Helpful?
Chane_Mackay, Marketing at Moody Lagoon at Benguela Cove, responded to this reviewResponded 10 January 2022

Thanks for your excellent review Millennialjourney! The team loved hearing your feedback and we look forward to seeing you again soon.

Reviewed 26 December 2021 via mobile

Magnificent infrastructure with spacious areas and supern view of the lagoon. Unfortunately we were rather disappointed with the food. We decided to order two starters for lunch - calamari salad and a mushroom salad. The minute portions were nicely prepared but the calamari was bland...(had to search between die cucumber strips) and my mushrooms okay. Next time I would rather visit for the wine tasting and forget the food - what happened to good solid Cape food rather than out if place Easter dishes?More

Date of visit: December 2021
Helpful?1  
Ansumi d, Marketing at Moody Lagoon at Benguela Cove, responded to this reviewResponded 28 December 2021

Hi Nico558, trust you are well? Thank you so much for taking the time to let us know all about your time with us. We always welcome feedback. We hope that we can exceed your expectations going forward. Keep well. Kind regards, Benguela Cove.

Reviewed 18 December 2021

Delicious food, great experience- would highly recommend. Yes quite pretentious, but that’s what you’d want from this classy joint :)

Date of visit: December 2021
Helpful?
Chane_Mackay, Marketing at Moody Lagoon at Benguela Cove, responded to this reviewResponded 20 December 2021

Hi TheRabbit01, Thank you for your fabulous review. We look forward to seeing you again soon.

Reviewed 17 December 2021 via mobile

What an impressive wine estate: The food was first class, and the wine world class. We definitely go again, and soon. (Super kids friendly.)

Date of visit: December 2021
Helpful?
Chane_Mackay, Marketing at Moody Lagoon at Benguela Cove, responded to this reviewResponded 20 December 2021

Hi Travel28953317876, Thank you - what a wonderful review. We look forward to seeing you again soon.

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Frequently Asked Questions about Moody Lagoon at Benguela Cove

Yes, Moody Lagoon at Benguela Cove is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

Moody Lagoon at Benguela Cove is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4