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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$25 - US$40
CUISINES
European, Contemporary
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
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Updated 20/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (324)
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7
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Traveller rating
151
78
35
14
7
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All reviews bread basket kingklip steak panna cotta salad dessert wine head chef special occasion constantia valley cheese springbok establishment
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Reviewed 12 June 2022 via mobile

Excellent Sunday lunch with great service. From the minute you arrive you know that you are at a special place. Gardens are magnificent, perfectly manicured and worth walking around. Great lounge area for a pre drinks, Food and restaurant service matches the entire establishment and...5 star hotel. Well worth a visit any time you get the opportunity.More

Date of visit: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 April 2022

Stayed 3 nights here and all the food was outstanding. Thanks to the wonderful chefs who provided first class dishes and a varied menu to provide choice during our stay. I can wholeheartedly recommend the Ceviche for starters and for the mains Springbok or Steak...for meat lovers. We ended up with a table of 11 friends for a meal and everyone's food was excellent - empty plates all round!More

Date of visit: March 2022
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Reviewed 23 January 2022 via mobile

Don’t have any complaints about the food or service which were both excellent. Two things were disappointing for an establishment of this quality. The air conditioning just wasn’t working and we absolutely melted. One of our group is a wheelchair user and she was very...uncomfortable. We were also told the restaurant was accessible. If you call coming in by a narrow passageway beside the kitchen accessible, then there is a long way to travel. Fortunately our friend’s chair is not electric and her husband was able to negotiate the tight corners. No way an electric chair would have fitted. I think you need to address these accessibility issues so that people with disabilities can feel welcome and included. Also a disabled parking space right at the entrance would be welcomed.More

Date of visit: January 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 20 January 2022

Understandably the management of the Hohenort Hotel were concerned about my review and asked me to come to dinner by way of apology. I'm not one to hold a grudge, so I accepted. Again, the food was amazing. We decided to mix it up a...bit so we took three of the old favourites that were always on the menu and three new creations. The aged Boland cheese soufflé was magnificent and as if it wasn't decadent enough already it was still served with a cheesy gin sauce and topped with shaved Parmesan ... because let's face it ... you can never have too much cheese! The white fish ceviche was beautifully presented and the flavours were perfectly balanced. Also, those slivers of pickled melon were divine. For mains we had "the taste of the Overberg" which was lamb done three ways - all superb and the ratatouille was spot on. We also had the seared Outeniqua springbok loin which was incredibly tender and the sweet yet tart influence of the plum worked very well with it. For dessert we just had to have Liz McGrath's chocolate plate and yes, every bite was to die for. Lastly, the panna cotta ... which I actually chose as a test. You see, I stopped ordering panna cotta a long time ago because it was invariably bland (even when it was flavoured with something). Since then I've kept trying it when someone else orders it but to no avail. So imagine my joy when ... SURPRISE ... it was heavenly. Needless to say, she passed with flying colours! So now on to the service, which was excellent this time. Our drinks and bread basket arrived immediately and we were told what everything was without having to ask. The food came quickly but we weren't rushed and we were asked whether we wanted a break between courses. When we left the table our napkins were rolled and we were shown to the restroom. All the tables were socially distanced and all the staff wore their mask properly over both nose and mouth. When we forgot to put on our masks as we were walking through the restaurant we were gently and respectfully asked to put it on. Above all, the staff were genuinely friendly and very helpful. I so wanted to say that the service was perfect but there were a few teeny tiny little things. The sauce for the springbok had changed from what was written in the menu and we weren't told. Also, the second half of the bottle of wine we were having to refill our own glasses and the dessert wine didn't arrive with the desserts. However, a little birdie told me that there were many changes happening at the Hohenort including an influx of waitrons to the Conservatory from their other restaurant. It sounds very promising and I wish them all the best.More

Date of visit: December 2021
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Reviewed 25 November 2021

I love, love, love high tea and I had been saving The Conservatory at The Hohenort Hotel for a special occasion. Not only because of the exquisite garden setting with views of the Constantia Valley but mainly because I had heard that the chef was...very accommodating when it came to dietary requirements and allergies ... which I was in dire need of since I have vegans, vegetarians and a coeliac in my family! Well, she went above and beyond my wildest expectations and created stands that had just as much variety and they felt just as special as everyone else. WOW, the food was sooooo amazing!!! Everything else - epic fail!!! You hear about great chefs going under and people saying: "but their food was so awesome, what happened?" The answer is simple - even though the food is obviously the most important part of a meal, it is the service that makes it or breaks it. So let's begin: I phoned and asked to speak to the head chef to let her know of some changes regarding the numbers of special meals. I was told that she wasn't there so I asked to speak to the chef on duty instead. I was told no but she reassured me that she would put it in the system as well as letting the kitchen know. Well, that didn't happen but I'm jumping the gun. When I made the booking I also let them know that my father was in a wheelchair. So we arrive ... go down the scary steep ramp ... only to be told by the hotel staff that in order to get to our table we would have to negotiate quite a few stairs so we should rather go around the back and then pointed to the left. To be fair, she did provide us with a porter so at least we didn't have to push my father up the now dauntingly steep looking ramp ourselves. The back way turned out to be via the service passageways which is not a problem but all the doors were bolted shut on one side and some of them were quite difficult to open. When we got to the table (on time) it hadn't been set yet and only a third of the chairs were in the shade. I found out who was serving us and introduced myself. I explained that there were going to be old people and children so pleeaaaase could he bring more umbrellas which he said he would. I also told him that I had pre-ordered the champagne that morning so that it would be ice cold and ready and waiting and that he should please bring it now. Half an hour later there was still no champagne or umbrellas ... only a whole lot of draculesque cowering from the sun. I saw a different waiter ambling up to the other end of the table and before I could even finish saying: "maybe we could ask him ..." he had taken hold of our umbrella and was rolling it at top speed towards a table of two at the water's edge. I went running after him and said to him that he couldn't just take our umbrella. We already had far too little shade and were in fact waiting for another umbrella to arrive. He told me not to worry - somebody would bring us an umbrella. To which I replied that one was not enough and that we would now need two. He flat out refused to give me my umbrella back and then turned his back on me and started talking to the ladies. When I told my family what had happened my brother and sister said that they realized that this was an upmarket establishment and they didn't want to embarrass me but that there was an unused umbrella around the corner and could they please fetch it? Obviously I said yes, so they manhandled it back to the table themselves. For the record - the waiter did in the distant future eventually bring the promised extra umbrella. Then our waiter arrived with the champagne ... hurray ... I could almost taste it. Instead he decided to ask the table whether they wanted sparkling or still water or whether he should just bring both? Several people called out that he should just bring jugs of water with lemon and no ice (I'll let you guess which way round it came later ... muuuuuch later) and right there his whole attitude changed ... which was quite silly. It's true that I had already paid the full amount (including the 10% service fee) upfront but I usually tip 15 - 20% for excellent service and would have added on extra ... so he missed out ... anyway, now that the water was free he obviously didn't rush off to place the order and turned his attention to the champagne instead. I asked him to please check with people first whether they wanted any since there were quite a few non-drinkers. Instead, he filled all the glasses and put one down in front of everyone. All the non-drinkers immediately passed theirs to me and so I went instantly from a single glass to a whole set! Next the waiter proceeded to tell the table how the high tea worked and he went to great lengths to explain that only two hot beverages were included per person and after that they would have to pay extra. I really wish that he would have checked with me first because I would have told him not to do that. Instead I'm now having to say to everyone: "no, no, have as much as you want of whatever you want". Sure, not thaaat embarrassing ... just completely unnecessary. Maybe he simply didn't remember who the host was ... at one point he was asking my mother about the service so she came to me to ask what she was supposed to do? (just in case you're wondering, her hair is grey and mine is red #justsaying ) At any rate, I don't know why he bothered with the speech at all ... judging by how long it took him to take the first round order and then eventually bring it, there was no way that we were going to get thirds anyway! First I asked him nicely to take the order, then I went on to pleading and lastly begging - third time was a charm. I mean, if everyone was drinking bubbles it wouldn't really matter how long the hot beverages took but there were several children and non-drinkers who were quite parched by then. Not me obviously, since I was "lucky" enough to have several glasses of warm bubbles in front of me! Alrighty now then, back to the food. Since high tea is served on tiers for two, I spent a lot of time working out a seating plan so that everybody sharing a special meal stand was also seated next to their partners. Don't laugh but I made little name cards so that everyone would be in the right places without having to play musical chairs. I even drew a picture of the table with position numbers and clearly showing where every stand should go just so that things would run smoothly. So imagine my surprise when the very first waiter out the door starts auctioning off the food: "right, whoooo's got the vegan?". This was also when I found out the hard way that the kitchen had not been informed of the changes ... so obviously the waiters didn't know where anything was supposed to go and they just started putting the food down anywhere ... everywhere except in front of me and my man that is. When everyone else was already starting on their sweet stands and our savoury plank still hadn't arrived he went inside to find out where ours was. The same mâitre d' that had apologized earlier on for the fact that they had dropped the ball (but did nothing to try and rectify it) now came outside to me, apologized again and then asked: "so do you still want one?" Well yes, obviously yes, we still hadn't had anything and we were starving. In the meantime my niece had her own little incident. The waiter that had auctioned off her vegan meal leaned in to place her plank and the little salad in a glass jar slid off onto the floor ... he didn't replace it ... probably because he didn't want to please explain that the reason the jar went flying was because he was holding the planks at the same angle as the deck of the titanic! When her plank was cleared she asked whether she could please still have that little salad since it looked so good and then they did bring it. Tantara ... when I finally got my food I was in seventh heaven! Sooooo good and thanks for my birthday plate with a treat ... it was beautifully written. Back to the bubbles ... for the second round, instead of topping up people's glasses the waiter poured a tray full on the service station and then went around putting a glass in front of everyone that was drinking bubbles, regardless of how much was left in their glass and again without asking! The three leftovers were just left to wilt in the heat ... my condolences to whoever got those! I don't know whether it is restaurant policy to replace a glass every time but if not, I pity the poor bartender that has to polish all those extra glasses. Also, it was all good and well while there were glasses on the station but when those ran out a lot of people didn't have glasses in front of them so now I couldn't top them up even if I wanted to ... from one extreme to the other! When they were replaced we all held onto our glasses a bit more tightly than was strictly necessary ... although we needn't have worried ... after that he did a disappearing act and only returned in time to open the last bottle. Needless to say, the water jugs were full of emptyness and without a slice of lemon in sight. Okay, so when the bill for the champagne finally arrived (no service fee added, unlike the food) there was NO PEN!!! Honestlyyyyyyy ... doesn't he actually even want a tip? All in all, the speed of the staff made snails look good! Except of course for the waiter that absconded with my umbrella ... he was very fast! Anyway, I refused to let anything spoil my special day but it was just so disappointing. The fact that it was the first time in my entire life that I had taken my whole family out for a meal or that it cost me two and a half month's worth of pension is besides the point ... I'm shedding a tear for the chef. I wish I could tell you not to go there ... EVER ... but the food is so scrummy. So my recommendation is: DO GO ... but download the menu in advance and send it to all your guests. Then write down their selections (don't forget about cooking degrees) on a paper beforehand. Give this to whomever seats you so that you can immediately get the ball rolling and then when the waiter arrives give him his copy in case he didn't get the other one. Also, bring your own wine and just pay the corkage regardless of how much it is. Don't worry, any embarrassment you might feel walking in the door with it will soon change to satisfaction as you sip on your fabulously chilled, instantly available wine while people that arrived half an hour before you sit watching you with their tongues hanging out!!! PS: Just remember to take with a corkscrew or you'll feel like a real plonker ...over and out.More

Date of visit: October 2021
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Reviewed 29 September 2021

The restaurant is most attractive and the food is served with finesse. The first night we ordered seafood medley which was outstanding. It was followed by Taste of the Overberg which was beautufully tender braised lamb, lamb cutlet, leg of lamb, minted pea puree, carrots,...ratatouille and black lamb jus. It was delicious. There is a very talented chef in the kitchen. The next night we ordered grilled kingklip on crushed new potatoes, tender stem brocolli, the stems having been peeled, salsa verde and slow roasted tomatoes. For desert we ordered tart tatin which was specially cooked for us.More

Date of visit: September 2021
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Reviewed 3 June 2021

Sublime setting, well considered menu paired with excellent service. Our waiter, Pholoso, was knowledgeable, enthusiastic and made a lasting impression. The Conservatory at the Cellars is a South African jewel, check it out for yourself. Thank you, as we look forward to the next visit...✔️More

Date of visit: June 2021
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Reviewed 2 May 2021 via mobile

One of the best fine dining experiences whilst on holiday. The staff is super friendly and will ensure that you feel warmly welcomed. My daughter and I enjoyed every meal we had during our stay. Thank you so much Nigel Nikki Agnes Yusuf Lonwabo Precious...Ayanda Lisa Robin For your wonderful hospitality! If I didn’t mention your name it was not intentional...you were all absolutely amazing! You served us with so much grace🤍More

Date of visit: April 2021
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Reviewed 27 April 2021 via mobile

We had great expectations as we drove into the cobbled carpark, No excuses for the amount of food served, Hank Marin would not have stood for the minuscule amount of food, a complete waste of time and money. We left very starving even after telling...the waitress; she said: you should have ordered bread for starter. Very disappointed, Nener come back.... England and Brazil.More

Date of visit: April 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 22 April 2021

Always a pleasure and a culinary experience to have a dinner at the Conservatory. The food was good, and service perfect.

Date of visit: April 2021
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Frequently Asked Questions about The Conservatory

Yes, The Conservatory is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The Conservatory is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4.5