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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
R 472 - R 1 890
CUISINES
International, Seafood
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features
Reviews (3 414)
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2 605 results
Traveller rating
1 428
721
267
124
65
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LanguageEnglish
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Traveller rating
1 428
721
267
124
65
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All reviews langoustines seafood lobster tail line fish calamari tilefish salad steak table mountain baby kingklip our waiter wine list attentive service waterfront trio mall platter
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Reviewed yesterday via mobile

Great quality lobster and duck hoisin salad. The staff are spectacular and work so hard for all their guests. We will return again, and again.

Date of visit: February 2024
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Reviewed 5 days ago via mobile

When we arrived we were pleased with our table which was at the window with a lovely view of the waterfront. Initially there were 10 diners in the room but within 30 minutes there were 80 as large trestle tables were filled by large groups....There were no soft furnishings to dampen the sound so it was incredibly noisy in the room and we could hardly hear each other speak. We shared the halloumi salad and followed it with the jacobs ladder and trio of game. The beef rib was on their menu as a speciality. I’m not sure why as it was overcooked, dry and chewy. Trio of game was well cooked. Service was very poor. Sparse and not very friendly. Wine by the glass options were the most expensive we experienced in South Africa. Baia is a massive restaurant. I would estimate 200 to 250 people were eating. Unfortunately it felt like mass catering without the prices to match.More

Date of visit: February 2024
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Reviewed 1 week ago via mobile

We were recommended by the concierge of our hotel, the Victoria and Alfred. Without a reservation we went on spec on a Sunday, we were welcomed and shown to our table immediately, Zak, our waiter was very attentive, he recommended wine to go with our...choice of main course and also some of his favourite puddings. Don't be put off by the size, it's a big restaurant by anyone's standards but well planned in separate rooms, only a 'fair trek' to the toilets shows you how big it is....the food was excellent and well worth the extra cost....More

Date of visit: February 2024
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Reviewed 2 weeks ago

Just average. We have had better food elsewhere in Cape Town. Not very creative. It you only want your fish to be pan fried or in lemon butter this is fine. The lobster was good but it just came with a scoop of plain white...rice. If you want more flavor this is not the place. We also had the least friendly waiter that we had in Cape TownMore

Date of visit: February 2024
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Reviewed 3 weeks ago via mobile

Lovely food. Their seafood platter and fish was very freah and extremely tasty as were the vegetables. They have a nice view at V&A harbour if you sit by the window. Good service from Alfred. Only downside is the unpleasant manager/maitre’d who was unecessary hostile...to us and insisted we provide an address before he allocated a table to us!More

Date of visit: January 2024
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Reviewed 4 weeks ago

Quality restaurant and they know it. Fish is a speciality as it is on the Victoria & Alfred waterfront but steak is also offered. A chilled sparkling wine from the locality is always a good way to start which was followed by steamed black mussels...cooked in Riesling white wine, flavoured with chervil, garlic and cream came in at 152 Rand and worth every cent. We ordered a bottle of Iona Monopole sauvignon blanc 2023 from the Elgin Highlands to accompany it. Both food and wine were 10/10. My main course was a kingklip (fish) fillet pan fried in ginger, garlic and coriander served with stewed vegetables at 289 Rand. 10/10. There is nothing not to like here, even the pickiest of diners would struggle to find complaint. I complimented the wine waiter (the sommelier was not on duty) and he agreed with my praise of the wine. I don't know who was on mussels duty that night but he was on his game. This is a restaurant to take your wife to if you have fallen out with her! Thoroughly recommended.More

Date of visit: January 2024
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Reviewed 4 weeks ago

We had a great meal at this restaurant. Had a table in a prime position, looking directly at Table mountain. Food was delicious, service superb and a vibrant atmosphere.

Date of visit: January 2024
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Reviewed 5 weeks ago via mobile

After we had ordered, the waitress asked if we would like five fresh prawns as an addition to the main course. I should have asked how much that would be and it is my fault that I did not. Anyway when the bill arrived, the...prawns cost more than our main dishes and also more than the bottle of wine. It was the most expensive item on the bill!! Partly my fault for not asking but they should be more transparent. I felt ripped off. Sad because otherwise a very nice meal. However it left a very sour taste!!More

Date of visit: January 2024
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Reviewed 8 January 2024 via mobile

Sitting outside is over rated. We were seated inside with no reservation and had a wonderful, quiet meal with an attentive waiter named Obedia. Marco (who seems to be in charge) also stopped by and helped create a memorable night. Food was beautifully presented and...delicious.More

Date of visit: January 2024
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Reviewed 28 December 2023

Location is in a mall but on the harbor. The food was just ok. Nothing great. It is not too expensive but not really terrific.

Date of visit: December 2023
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Reviewed 28 November 2023 via mobile

Eight of us had an excellent meal . The fish was delicious,our second visit. Well worth the money. Will definitely visit next in CT

Date of visit: November 2023
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Reviewed 27 November 2023

I have just read a review on arrogance at this restaurant and I was going to reserve for 4 of us for New Years Eve BUT have the impression from emails received and Tanya on the phone that they think they are doing the customer...a favour. Well they are not and I will not be booking or go to Baia during my stay in Cape TownMore

Date of visit: November 2023
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Reviewed 25 November 2023 via mobile

Baia is a favorite of ours- excellent food and good service. So, it is one of the restaurants we regularly frequent to celebrate significant life events and when we have guests we take them to Baia. The reason for the 1 star is not related...to food or service. It relates to CUSTOMER SERVICE! We called Baia- mind you- three times, to reserve a table with a view. It was our son’s birthday and we invited a few friends and we wanted them to experience the magic of Baia - the view over the harbour and excellent food. We were given the assurance this was fine. When we arrived, with our guest, we were allocated a table with the viewless option. We raised our concern and reiterated that we booked - phoned thrice- for a table with a view. The attitude of the front desk staff response, in sum, was this: “Not our problem! We did not take the booking, Tanya did. She is not here now. So, just get over yourself and sit where want you to sit.”The alternative response could have been: Sorry, we apologize or we are not sure what happened.” However, all we got was arrogance- you know the kind that says the customer can speak, but we do not care, since we can fill your seats anytime. If it was only a family booking and we did not invite guests in tow, I would have just left the restaurant and found an equally good restaurant at the Waterfront. However, since we had our guest and the birthday celebrant, I felt it was best to just settle on the viewless table. The question is: Has Baia management made a decision that they are so sought after, that they can treat the local Sout Africans with disrespect? The reality is that you now lost a customer not because of your food but because of the arrogance of your frontline staff.More

Date of visit: November 2023
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Reviewed 22 November 2023

We came here for dinner twice because it was so good and we were so pleased with the seafood, view and staff. It is a huge place but I recommend a bookking in advance.

Date of visit: November 2023
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Reviewed 21 November 2023 via mobile

Disappointed. For a starter I’ve ordered tempura langoustines - that was not a tempura … just coating in breadcrumbs … that I’ ve ordered Shellfish Plate with 1 Lobster and 3 Langoustines without Prawns ( in menu were 3 prawns). I had to pay also...for prawns ( i didn’t get them) ….But that was not a big problem… the garlic was burned and that’s killed this dish… definitely not a worth that price. Dessert was great but that’s a seefood restaurant so it was very disappointing…More

Date of visit: November 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Global59113025330
26 December 2022|
AnswerShow all 4 answers
Response from AlexTrav7 | Reviewed this property |
Sorry for late replying. It is 1 floor up from ground floor. There is a shopping mall, so finding Baia may take time)) The mall staff helped us to locate the restaurant.
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Aburahim28
11 February 2019|
AnswerShow all 5 answers
Response from USSR888 | Reviewed this property |
No It’s Portuguese restaurant, a lots of delicious food and pairing wines are served on it’s perfection ...
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ShropshireAlice
1 January 2019|
AnswerShow all 14 answers
Response from Bruce C | Reviewed this property |
You should check with the concierge when you arrive at your hotel. We were able to get reservations for that night.
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Baia Seafood Restaurant, Cape Town Central - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Baia Seafood Restaurant

Baia Seafood Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4