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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value
Atmosphere

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CUISINES
Steakhouse
Special Diets
Gluten Free Options
Meals
Lunch, Dinner, After-hours
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meals, features
Reviews (964)
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Traveller rating
447
167
83
39
31
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All reviews steak prime rib bread carpaccio salad prawns mouille point meat counter cooked to perfection our waiter booked a table bone waiters tender
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Reviewed 1 week ago

Probably one of the best meals we had whilst visiting Cape Town. We visited on our last night, all had steaks and everyone enjoyed their meal. Four adults and 2 children, the establishment were child friendly

Date of visit: November 2023
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Reviewed 1 week ago

What a great experience!!! We were served by Abraham who was very professional, friendly and helpful...thank you Abraham. We both had steaks and they were outstanding...very tender and tasty. We both opted for the black pepper sauce and glad we did, it complimented the steaks...to perfection. I just wish we had longer in CT so we could go again 😢More

Date of visit: March 2024
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Reviewed 3 weeks ago

Expensive steak barely grilled and raw - Manager couldn’t care less - go somewhere else. When showed raw meat they just cooked it through!!!

Date of visit: February 2024
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Reviewed 3 weeks ago via mobile

We booked a hotel just a few hundred meters away from the Butcher Shop and Grill. Long time memories from this chain go back over 10 years when I visited the restaurant in Johannesburg. Butcher Shop is an experience, selection of meat and a tour...to the wine cave to select wines… Must say that our waiter Clemens really added up to everything. Great conversation, a happy person, smiling with genuine interest and respect. We had a great evening out.More

Date of visit: March 2024
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Reviewed 26 February 2024 via mobile

We were recommended to dine here. Quite honestly the steaks were beyond amazing. Service was excellent, wine delicious, can’t fault this place, just go, not to be missed!

Date of visit: February 2024
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Reviewed 26 February 2024 via mobile

The meet was good, but not very tasty, especially compared to the almost Nabo restaurant The Hussar grill where we eat two days before. The wine recommended was not what we expected and it was very expensive compared to shop prices we found out after...checking it out. But absolutely not a bad experience. Will I come back. Perhaps.More

Date of visit: February 2024
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Reviewed 16 February 2024 via mobile

I have travelled the world and this is one of the best steak houses ever , if you want you can go and chose your own , every cut and type Great choice of starters , the steak was to die for , as for...deserts never made it that far ! And all for under £40 per couple inc loads of nice wine Not recommended for vegans ! Although I noticed they did have an option!More

Date of visit: February 2024
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Reviewed 11 February 2024

Completely overrated. Not interested in tourists. complete style over substance. The guy on the door was really rude and made it clear from the start that tourists are not welcome. Shame,as was recommended to us by a South African friend.

Date of visit: February 2024
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Reviewed 30 January 2024 via mobile

I made a mistake - I thought this was part of the Fat Butcher in Stellenbosch to which restaurant I often take a special bottle of wine and has never been charged any corkage. When I requested my bottle to be uncorked I was shouted...at by a very obnoxious idiot of a manager, saying they have not allowed corkage and in 10 years the have a full restaurant in spite of this policy. I have no problem with the policy. Just thought I could share a special bottle of R&V Estate (not on his elaborate wine list) with two guest from Gauteng. Food was excellent yet the behaviour of this chap left a little bit of a bad taste. Doubt if I will support them again. There are other options. Mr. Manager should perhaps go and look for a job at the traffic department….More

Date of visit: January 2024
Helpful?1  
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Reviewed 24 December 2023 via mobile

Called in for some delicious steaks to BBQ when we were visiting Cape Town. Great choice really helpful staff and great tasting meat. So we also called in for dinner one night. Equally great meal. It’s a fairly big place but divided up nicely to...give more atmosphere. And a great location.More

Date of visit: December 2023
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Reviewed 9 December 2023

Terrible food and service. Food came out cold and bland. Waiter not interested won’t be back. Place has gone down hill

Date of visit: December 2023
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Reviewed 9 December 2023 via mobile

Arrived to restaurant and asked which seat we would like and showed us 2 seats. Chose the seat and got seated, the waiter sat us down gave us menu, no specials mentioned and we looked at the menu, I wanted the T-Bon Grass Fed Jersey...and was told out of stock so ordered the Grass feed T-none instead with Potato and side salad and my colleague order Filet and mash and onion rings. Waiter then took order of table next to us and we also ordered water. They delivered complementary bread and beef sausage which was really nice. The next door table got their starters and we thought ours must be soon, and nothing the waiter cleared up their table and delivered their mains, also the table we were offered when we arrived that no one was at and 2 other tables in our section, I had to ask where our steak was and it came soon after; no idea why ours took longer than everyone else when ours was ordered before theirs and they had starters and we didn’t. No one came and asked us how the meal was or was there anything we needed with the sides and we were just left to eat what we had and what was on the table. The T-bone was nice but just a little salty for my liking. But cooked to perfection. I think the waiting staff could do with some more training.More

Date of visit: December 2023
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Reviewed 4 December 2023

Food and service were excellent. Our waiter George was courteous. But when the Bill came we were stunned. It was 4 times what we normally pay in Johannesburg for the same meal. After selecting drinks he told us to come select our meat. Being first...timers here we assumed this is what everyone does there. When I got back to the Hotel I looked at their Menu Online. It was much cheaper to order from the menu. We were never given that option. This is very dishonest. They assumed we would only be there one time so they took advantage of us. However we go to Cape Town frequently. We will not return to this establishment.More

Date of visit: December 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 December 2023 via mobile

I have to unfortunately give this restaurant a 1, not for the food or the service but how scrupulously we were taken advantage of when the bill arrived. our waiter George served us and upon getting seated he suggested we follow him to the "butcher's"...area to select our cuts of meat. The whole experience seems cool and the steaks and the meal were very good, until the bill arrived at out table of 4. the total after conversion from Ran to US dollars was $700! that's $175 person, I had to double check to see if there was a mistake! The waiters saw us coming! A bunch of "Stupid" American tourists and decided to up charge us on a simple steak dinner. I even referred to the on line menu to calculate our wine, appetizers and dessert and that only came to $45 for the entire table. So that's $160 bucks for my steak. Don't fall into this tourist trap. there are plenty of good restaurants in Cape Town that won't ripe you off!More

Date of visit: December 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 28 November 2023 via mobile

We’ve been twice during our stay, having last visited 10 years ago. The menu is interesting and varied so if steak isn’t your thing that’s just fine. But we went for the beef and each time weren’t disappointed. Be careful with portion control though or...you will be leaving with a doggie bag! For starters I had chargrilled lambs kidneys which were off the chart . Previously my wife said the same thing about the carpaccio. Only gripe was that my wife’s sirloin was more medium than medium rare which, for a place like this , can’t be excused. A big shout out to waiter Abraham … a pleasure to spend time in your company my friend and you helped make for a very enjoyable evening.More

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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adrianc437
21 January 2020|
AnswerShow all 10 answers
Response from fazegiftsoftheearth | Reviewed this property |
No dress code, the food and service was amazing. I wish we had them here in Australia.
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724marieq
3 October 2016|
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Response from 777grantt | Reviewed this property |
Yes you can!! Lovely wines go sale!!
1
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michele s
30 March 2016|
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Response from susan j | Reviewed this property |
Very reasonable price for the best steak ever. We have had the ribeye and the fillet both good. Wine is excellent and exclusive to the restaurant. We get t the bus there Nd taxi back into Cape Town. The restaurant will call... More
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The Butcher Shop and Grill, Cape Town Central - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about The Butcher Shop and Grill

Yes, The Butcher Shop and Grill is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The Butcher Shop and Grill is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4