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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Steakhouse
Special Diets
Gluten Free Options
Meals
Brunch, Lunch, Dinner
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meals, features, about
Reviews (287)
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196 results
Traveller rating
122
49
12
7
6
Traveller type
Time of year
LanguageEnglish
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Traveller rating
122
49
12
7
6
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All reviews ribeye fries chicken kebab side salad delicious steak visited this restaurant biltong sides
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Reviewed 4 weeks ago via mobile

We make sure to visit here every time we are in Cape Town. The staff are really friendly, welcoming and attentive. The steak and fries are delicious and they have a nice wine selection too. They also run some great winter specials.

Date of visit: May 2022
Helpful?
Reviewed 25 May 2022 via mobile

I was on my own in Greenpoint on business and went for dinner. Waiter.was very sharp and went over the menu briefly. I asked if I could look around. It's a strak house, butcher and they have awesome biltong. I had a delicous rib eye...and some biltong for take away. Will be backMore

Date of visit: May 2022
Helpful?
Reviewed 11 March 2022

Although we heard reviews about the lack of atmosphere, we went there. It is true, this is not a fancy dining restaurant, but still comfortable and cosy. The steaks were of superb quality, burgers too, and the service was great - and if you like...it, you can buy some more steaks sealed in the butchery.More

Date of visit: March 2022
Helpful?
Christie, Marketing at The Butcher Man, responded to this reviewResponded 19 April 2022

Thank you for your honest and positive review. We are glad we could provide a pleasant dining experience, and that we could prove those reviewers wrong! Hope to see you again soon!

Reviewed 14 February 2022

I first visited this restaurant over 5 years ago and have made sure to visit at least once every time I have made it back to Cape Town. The food remains great especially the steaks. The menu is simple with a choice of sweet potato...fries, shoestring fries or a side salad as sides. The place was quiet but this has been the case with most places we have eaten in this trip. Every single member of staff was friendly and helpful.More

Date of visit: February 2022
Helpful?
Christie, Marketing at The Butcher Man, responded to this reviewResponded 22 February 2022

WOW! What a lovely review. Thank you so much for your kind words and longstanding support. We look forward to see you each time you visit. We look forward to many more!

Reviewed 30 January 2022 via mobile

Very friendly service, but the food is not good. The burger was overdone, and all the dressings were way too sweet. Hope it will get better!More

Date of visit: January 2022
Helpful?1  
Christie, Marketing at The Butcher Man, responded to this reviewResponded 22 February 2022

Thank you for taking the time to leave us your feedback. We are very sorry that you were disappointed with your recent meal. We take customer feedback like this very seriously and your comments have been passed on to the kitchen to be addressed. We...More

Reviewed 6 January 2022 via mobile

Arrogant and rude on the welcoming area with also having a booking online and a confrimation from the online system for a Table of 7 ..Driving almost 25 mins from our hotel to make it on time before the crefuew and having a confirmation we...were treated like thugs on the door cuz of the time was short not even a kind request of something and the manager had not refresh his computer and seen our booking so he started to raise his voice and we were told to go outside they cant serve us i would never recommend any one to go there -_-More

Date of visit: December 2021
Helpful?
Christie, Marketing at The Butcher Man, responded to this reviewResponded 19 April 2022

Hello. We appreciate your honest review. We take reviews like these very seriously. We have reached out to you directly short after your review was posted in order to reach a consensus, as we pride ourselves in our customer service. Please get back to us...More

Reviewed 15 August 2021

I ordered from them and got a loaf of meat on bread it was absolutely inedible and as for the French fries they were so oily that it was disgusting I will never recommend these guys and will never order from them againMore

Date of visit: August 2021
Helpful?
Christie, Marketing at The Butcher Man, responded to this reviewResponded 22 February 2022

Thank you for taking the time to write a review. I’m sincerely sorry to hear you were let down by our service. I completely understand how frustrated you must’ve felt with your sub-par meal. Normally our service is much better, but it seems that you...More

Reviewed 25 April 2021 via mobile

Ordered delivery several times and enjoyed both the sirloin and rump steaks as well as the chicken kebabs. The portions are a little inconsistent and packaging is flimsy, but their food is very fresh, tasty and well prepared. Looking forward to actually visiting their store...for the full experience.More

Date of visit: March 2021
Helpful?4  
Reviewed 27 April 2020 via mobile

It is a good place to eat a perfecly cooked meat with a reasonable price. We had two steaks with fries and a coke for 600 rands

Date of visit: February 2020
Helpful?3  
Reviewed 16 March 2020

If you like steak this is the place to go. Tremendous cuts of meats and great wine to go with it. Highly recommended and great value.

Date of visit: March 2020
Helpful?
TeganS100, Marketing at The Butcher Man, responded to this reviewResponded 20 March 2020

Thank you so much for your review! We appreciate it :)

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Questions & Answers
Ask a question
mancheiles
3 February 2020|
AnswerShow all 3 answers
Response from Charles_744 | Reviewed this property |
Yes
0
Votes
ajnaro
7 March 2018|
Answer
Response from Social_Marketing | Property representative |
Hi there, no our meat is prepared on a normal gas grill. Thank you!
2
Votes
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Frequently Asked Questions about The Butcher Man

Yes, The Butcher Man offers takeaway services.

The Butcher Man is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4.5
  • Atmosphere: 4