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Melissa’s Waterfront

V&A Waterfront, Shop 6195, Lower level, Victoria Wharf, Cape Town Central 8001, South Africa
+27 21 418 0255
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Overview
  • Excellent21%
  • Very good34%
  • Average16%
  • Poor13%
  • Terrible16%
Travellers talk about
“cakes” (11 reviews)
“minestrone” (2 reviews)
“cheese cake” (2 reviews)
Open Now
07:30 - 22:00 Hours
CUISINES
Cafe, Vegetarian Friendly
PRICE
RR - RRR
RATINGS
Food
Service
Value
Atmosphere
LOCATION
V&A Waterfront, Shop 6195, Lower level, Victoria Wharf, Cape Town Central 8001, South Africa
All Details
Write a ReviewReviews (93)
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1 - 10 of 90 reviews

Reviewed 3 March 2018 via mobile

I was shocked to experience a bill for a slice of toast and jam of R 48.00 I will never go there again .

Thank MonicaS6715
Bridgette R, Guest Relations Manager at Melissa’s Waterfront, responded to this reviewResponded 14 March 2018

Good Day Monica, It disappoints us that you will not be returning to Melissa's Waterfront, your feedback is most valued. We would like to contact you directly, kindly email us your telephone number to info@melissas.co.za. Thank you. Kind Regards, Melissa's Management

Reviewed 7 February 2018 via mobile

Set in the heart of the V&A Waterfront Shopping Mall, Melissa’s is quite an institution in Cape Town. Came for Afternoon Tea with friends. Meals are a bit pricey but are freshly prepared & attractively presented. Cakes are amazing......

Thank Marguerite W
Bridgette R, Guest Relations Manager at Melissa’s Waterfront, responded to this reviewResponded 15 February 2018

Good Day, Thank you for visiting us for afternoon tea and cake at Melissa's Waterfront. Your review and recommendation are valued. We look forward to your return. Kind Regards, Melissa's Management

Reviewed 26 January 2018

Melissa’s has always been one of my favorite coffee shops to visit in Cape Town and so is the Waterfront generally speaking. Melissa’ s in the Waterfront has become known to me from experience as the one in Cape Town with the worst service over...More

Thank syrma323
Bridgette R, Guest Relations Manager at Melissa’s Waterfront, responded to this reviewResponded 29 January 2018

Good Day, Thank you for informing us about your experience at Melissa's Waterfront. The lack of attentive service and the long wait is unacceptable. We would love to hear more, kindly email us your telephone number and email address to info@melissas.co.za. Our area manager would...More

Reviewed 25 January 2018

Attracted by the light, airy ambiance and the décor of produce and what looked like hand-painted ceramic plates on the walls, I decided to have a late breakfast at Melissa’s. The menu was interesting. I chose, and thoroughly enjoyed, a courgette and potato rosti with...More

Thank s3aview
Reviewed 14 January 2018

We had lunch here while shopping - the spicy chicken avocado wrap was excellent - freshly prepared - generous amounts of chicken and avocado and nicely balanced with spices. Our smoothies were also good. They have a selection of take out provisions - jams, shortbreads...More

Thank Autraliantraveller
Bridgette R, Guest Relations Manager at Melissa’s Waterfront, responded to this reviewResponded 15 January 2018

Good Day, Thank you for visiting Melissa's Waterfront. It is always a pleasure to hear our customers experiences and feedback. We look forward to seeing you next time you shop at the V & A Waterfront. Kind Regards, Melissa's Management

Reviewed 27 November 2017

This outlet of Melissa's The Food Shop is on an excellent location inside the mall. We had a savoury sandwich and the service was reasonably fast. The pricing we found on the high side, but the atmosphere was great.

Thank huys25
Bridgette R, Guest Relations Manager at Melissa’s Waterfront, responded to this reviewResponded 2 January 2018

Good Day, Thank you for visiting Melissa's Waterfront. We are pleased to hear that you enjoyed our shop and food. Come back soon! Kind Regards, Melissa's Management

Reviewed 14 November 2017 via mobile

During a visit the shop was really quiet. Only 3 tables with 2 waiters on the floor. The one was so involved in conversation with the cashier, that she was lost for any kind of service. After numerous attempts to get her attention, she came...More

Thank all4you2be
Bridgette R, Guest Relations Manager at Melissa’s Waterfront, responded to this reviewResponded 16 November 2017

Good Day, We are very disappointed to hear that you received neglectful service and that your milk was cold. Thank you for informing us and writing a review, we take our guests feedback very seriously. Kindly send your contact number and email address to info@melissas.co.za,...More

Reviewed 25 October 2017 via mobile

Melissas waterfront. Very dissapointing, milk in coffee tasted sour, cakes are all uncovered and the color of the floor tiles look disgusting. Please Melissa you have to keep an eye on your empire that you built. Sad how things are changing so fast and the...More

Thank Jose C
Bridgette R, Guest Relations Manager at Melissa’s Waterfront, responded to this reviewResponded 27 October 2017

Good Day, Thank you for informing us on your disappointing experience. We will investigate the above mentioned with urgency. Kindly send your email and telephone number to info@melissas.co.za, we would like to contact you. Kind Regards, Melissa's management

Reviewed 22 October 2017

Situated in the main walk ways of the Waterfront this coffee / food shop does not have a view like most other Waterfront eateries, but the quality is evidently the bigger draw card. Good coffee, great eats, interesting browsing and shopping, and great place to...More

Thank francoisroux10
Bridgette R, Guest Relations Manager at Melissa’s Waterfront, responded to this reviewResponded 24 October 2017

Hello Francois, Thank you for writing a review on Melissa's Waterfront. We are pleased to hear that our service and coffee was great. We look forward to seeing you again. Have a lovely week further. Kind regards, Melissa's Management

Reviewed 26 August 2017 via mobile

I met my friend here for breakfast and what a delightful surprise it was - the branch in Parkhurst had left me very dubious ! The service was friendly & efficient, coffee was good & I ordered the eggs Benedict which were delicious, my friend...More

Thank SallyD040
Management response:Responded 28 August 2017

Good Day, Thank you for taking the time to write a review on Melissa's Waterfront. It is always a delight to hear that our service was efficient. We look forward to your return. Have a lovely week further. Kind Regards, Melissa's Management

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Brunch
Restaurant features
Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Child-friendly, Kids
Open Hours
Sunday
09:00 - 22:00
Monday
07:30 - 22:00
Tuesday
07:30 - 22:00
Wednesday
07:30 - 22:00
Thursday
07:30 - 22:00
Friday
07:30 - 22:00
Saturday
07:30 - 22:00
Location and Contact Information
  • Address: V&A Waterfront, Shop 6195, Lower level, Victoria Wharf, Cape Town Central 8001, South Africa
  • Location: Africa  >  South Africa  >  Western Cape  >  Cape Town  >  Cape Town Central
  • Phone Number: +27 21 418 0255
  • E-mail
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