Santa Ana Spur Steak Ranch

Santa Ana Spur Steak Ranch

Someone from this business manages this listing.
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+27 64 630 6224+ Add website
Hours
Sun
9:00 - 21:00
Mon
9:00 - 21:00
Tue
9:00 - 21:00
Wed
9:00 - 21:00
Thu
9:00 - 21:00
Fri
9:00 - 22:00
Sat
9:00 - 22:00
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Ratings and reviews
3.5
3.5 of 5 bubbles

RATINGS
Food
4.0 of 5 bubbles
Service
4.0 of 5 bubbles
Value
4.2 of 5 bubbles
Atmosphere
3.9 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
R 4.00 – R 10.00
CUISINES
Steakhouse, Barbecue, Grill
Special Diets
Vegetarian Friendly
meals, features
Does this restaurant have a TV?
About
Santa Ana Spur in V&A Waterfront, Cape Town, is a family friendly restaurant that serves the best steak, ribs, burgers & wings. Bring your kids along for some great tasting food & dessert from our famous Spur menu!
PRICE RANGE
R 4.00 – R 10.00
CUISINES
Steakhouse, Barbecue, Grill
Special Diets
Vegetarian Friendly
Meals
Breakfast, Lunch, Dinner, Brunch
FEATURES
Takeout, Reservations, Outdoor Seating, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Wine and Beer, Accepts American Express, Accepts Mastercard, Accepts Visa, Digital Payments, Free Wifi, Table Service
Top 3 reasons to eat here
Sponsored by: Santa Ana Spur Steak Ranch
1. SA's Favourite Steakhouse
"We had the BEST steaks we've eaten in a long time!"
5.0 of 5 bubblesmakena35
2. Spur Burger
"leasantly surprised with the quality and quantity. "
4.0 of 5 bubblesMichael R
3. Kid-Friendly
"The kids menu was particularly exciting for my children."
4.0 of 5 bubblesaskuksia
3.5
3.5 of 5 bubbles133 reviews
Excellent
37
Very good
56
Average
18
Poor
11
Terrible
11
Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

Chris M
Wiltshire274 contributions
4.0 of 5 bubbles
Feb 2020 none
The Spurs chain of restaurants may be a bit fast foodish but they are certainly great value. This was the second one we tried and it was even better than the one at Port Elizabeth! Very juicy steaks with great sauces and lovely wine - we had no room for desserts! Service was fast, friendly and efficient. Oh, and if you manage to get a table outside you get stunning views over to Table Mountain!
Written 24 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Hi Chris M, Thank you for taking the time to review our family restaurant. We're thrilled to know that you enjoyed not only our great, friendly customer service but also our legendary steaks! We hope to see you soon! Kind regards, Spur Steak Ranches
Written 1 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

BoodyRocco
Johannesburg73 contributions
4.0 of 5 bubbles
Feb 2020 none
The restaurant is well located on the upper level of the V & A Waterfront. The food was very good and the service was good. The food was good value for money. The restaurant is tastefully decorated in the tradition of all Spur Steak Ranches.
Written 11 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Dear Boodyrocco, Thanks so much for taking the time to send us your feedback. Delivering excellent food and service is what we live for - glad you experienced just that! We hope to offer you many more good experiences with us in the future. Kind regards, Spur Family
Written 19 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jerry Buirski
Cape Town317 contributions
4.0 of 5 bubbles
Sept 2021 none
When hungry you can do no wrong by going to the Spur. The menus are old favourites and you know what to expect, namely big plates of food and quite prompt service. Our seven-person group had no complaints at all.
Written 19 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Hi Jjbuirski, Thank you for the really great review of Santa Ana Spur! Great food, portions and service are what we strive for - glad everyone experienced just that. We look forward to welcoming you all back soon! Kind regards, Spur Team
Written 20 September 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Leean W
Ho Chi Minh City213 contributions
5.0 of 5 bubbles
Jan 2020 none
When a friend chose Spurs for lunch, I hadn't been before so my heart sank a bit when I heard it was an American diner type of food and decor and part of a chain. With all the choice of stylish restaurants around I thought it would be a shame to go to Spurs. But I was so wrong so don't be put off by stereotypic ideas. First of all we sat outside on the wooden deck with one of the most beautiful views in the world, overlooking the harbour at the Waterfront, Cape Town. The staff were the most welcoming and friendly I have ever met anywhere, particularly the waitress who made us feel so treasured and valued. I don't know her name but she was a pretty, slim lady with highlighted blonde curly hair. She was a darling. The food was absolutely delicious. My friend and I shared 2 starters - the breaded mushrooms were piping hot and succulent, with the best taste and texture ever found anywhere. The homemade tartare sauce was exceptionally nice too. We also shared the melt in your mouth prawns with the most mouthwatering cheese and garlic sauce that I have ever encountered. When the mains came, the portions were massive, so much so that my friend could barely finish her Braii combo and took more than half it home for her husband. She said it was one of the best meals she has ever had. My steak was cooked to perfection and the pepper sauce was the best eaten in all my visits to South Africa. And that's saying a lot as I thought previously that nothing could beat the Madagascar pepper sauce I love so much in a rival restaurant. One downside was that the french fries and battered onions were only just warm when served but a quick mention to the waitress and they were quickly whisked away and returned piping hot soon after, as I had not long started my steak, pepper sauce and side salad witb french dressing. For dessert I had a delightful generous size vanilla ice cream sundae with tasty chocolate sauce and lashings of sweet cream. My friend had a chocolate mint dessert which she said was wonderful and again she took half home for her husband. The wine was very good and served as a very generous measure. The next day was my last day in Cape Town so I decided to try another restaurant nearby which was rather disappointing. How I regretted not going back to Spurs. But Spurs will be the first restaurant I head back to when I next holiday in South Africa. Outstanding!
Written 29 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Hi there Leean W, Thank you so much for your great review. We're thrilled to know that the meal was a hit! We hope to have you back again soon. Kind regards, Spur Family
Written 10 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Isaac Ockenden
Nottingham103 contributions
5.0 of 5 bubbles
Jan 2020 friends
Went with a few friends on the final night of the trip, we all had a 3 course meal and it came to 70 pounds between all four of us. I had a 300g fillet steak with mushroom sauce and chips. I don't have steaks often but it was one of the best I have ever had. We sat near the window so we had a great views of the harbour also.
Written 15 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Dear Isaac12114, Thanks so much for taking the time to review our Santa Ana Spur family restaurant. We're thrilled to read that you enjoyed our legendary steak, as we pride ourselves on excellent meals. Pop in soon to enjoy the great taste of Spur. Kind regards, Spur Steak Ranch
Written 22 January 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ronald Rietbroek
Eibergen14 contributions
1.0 of 5 bubbles
Feb 2022 none
I ordered half a chicken + some buffalo wings and a pork chop.. The chicken had more than 500 flying hours, the buffalo wings where grilled 3 day's before and heated up and the pork died of a fat heart, this all served half cold.. but the view was nice and waitress was friendly thoug!
Written 25 February 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Dear Ronaldfrom1957, Thank you for taking the time to send us your feedback. Our sincerest apologies that your Spur meal at Santa Ana Spur was served cold! Please may we have the opportunity to discuss this further? Simply follow this link https://spur199.goreview.co.za/goreview-crm?revid=9OhGHU and provide us with your contact details and feedback so that we can contact you. We hope to hear from you, soon. Sincerely, Spur Steak Ranches
Written 27 February 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Wander28206737991
1 contribution
1.0 of 5 bubbles
Nov 2023 friends
The service was appalling, Ntabie wasn't friendly at all. She gave us Chocolate milkshake instead of Oreo. She was all over the place and did not pay attention to the food that we ordered. I don't remember a single word she uttered after we placed our orders. Please advise her that customer service means meeting and exceeding the customers expectations no matter how exhausted you are, her service was below zero. What was disgusting is that she was busy sneezing and scratching her nose right Infront of us. Kindly treat people fairly and equally please because you were so welcoming to the Tourists that were sitting behind us.
Written 4 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur Social
Dear Wander28206737991, Thank you for bringing this to our attention. We are very concerned to hear about the level of service you experienced. We take reviews very seriously and would really appreciate an opportunity to get in touch with you so that we may address this. Please follow this link https://spur199.goreview.co.za/goreview-crm?revid=9iuy6pfa so that we can contact you, and hopefully turn things around. We hope to hear from you soon. Kind regards, Spur Steak Ranches
Written 6 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Johan H
11 contributions
5.0 of 5 bubbles
Apr 2022 family
Pule!! My man you must be the best Spur waiter I have ever seen. Order was 100%, food was great, Pule was friendly and knew exactly when to come to our table. We sat outside watching the wonderfull waterfront scenes. Everything combined, a wonderfull evening.
Written 25 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Hi Johanh753 Thank you for the awesome 5 ⭐ review! We are thrilled that you enjoyed that great Spur taste with top-class service from Pule. We hope to see you again, soon. Kind regards, Spur Steak Ranches
Written 25 April 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Dr_Who_13
Cape Town Central49 contributions
4.0 of 5 bubbles
Dec 2022 none
Great atmosphere, service and value. I had a nicely cooked T-bone with onion rings and hot chips. An enjoyable all round experience!
Written 7 January 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Hello Dr_Who_13, Thank you for taking the time to review our family restaurant. We are thrilled to hear that you received such great service and food during your visit! We hope you pop in again soon. Sincerely, Spur Steak Ranches
Written 9 January 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Pearl
Cape Town Central2 contributions
2.0 of 5 bubbles
Aug 2022 family
Quality of food has deteriorated, calamari not crispy,and tough, terrible waffle, very powdery. Starter nachos was nice
Written 20 August 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Dear Adventure39084549538, Thank you for taking the time to send us your feedback. We're disappointed to read that you found our food was not up to standard. We would appreciate an opportunity to get in touch with you so that we may address your concerns. Please follow this link https://spur199.goreview.co.za/goreview-crm?revid=6fHpuR and our management team will be in touch. Hopefully, we can turn this around for you. Kind regards, Spur Team
Written 23 August 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

goneroaming
Abu Dhabi270 contributions
1.0 of 5 bubbles
Apr 2022 couples
Very quickly seated and provided menus. A few mins in drinks order was taken. One mocktail, two sparkling waters. MISTAKE 1 : cocktail with alocohol brought for someone allergic to it and only one bottle of sparkling water left. They must have forgot the two supermarkets are in the same building. Tho it may not have been onbrand to do that. Asked for ice Mistake 2: never arrived Food order: Starters - chicken strips and and Portuguese garlic roll. Main - fillet steak with fries - no fried onions. Hawaiian chicken schnitzel- which comes with no sauce. Also ordered a beer at the same time. Starters arrive: chicken strips with fries and chicken schnitzel Hawaiian. Mistake 3! When pointing out the problem to the waitress she was taken aback that I might want a starter before the main course. But she said she would hold it until I was ready. Supervisor comes over. I explain what happen. He told the waitress to sort the order for the starter and make a new schnitzel. No apology given at this stage Also added that 20mins had gone by since I asked for a beer. Mistake 4. Once that arrived I ordered another as that might arrive by the time I finished the first. It was the only correct thing they did. Chicken strips with fries return and a few mins later a Portuguese roll with garlic. Then the main courses arrive!!! Fillet steak with fries and onion rings! Mistake 5. Also comes a chicken schnitzel Hawaiian now covered in a mushroom sauce. When I questioned it the waitress told me it comes with a sauce. Then checking the menu it clearly does not. Clearly the waitress was lying to make me believe I was wrong. But also to cover up the fact it was the same Schnitzel brought out some 20 mins earlier. Cue manager - Yolanda called. Explained the comedy of errors. She confirmed yes it was the original schnitzel and the chef had just thrown hot mushroom sauce over it. Offered to make me another but by this time I was worried what a chef might do to my next dish given I’d just exposed him on the first. After some further conflab around the POS Yolanda informed us that we would not be charged for the meal and could not apologise enough. Yolanda did a superb trying to recover the situation. It was clear she was embarrassed by her incompetent - and I will say again- lying staff. I would also add that the table next to us - two adults and three children - also apple add to have problems and similarly appeared to leave without paying. Would definitely recommend going somewhere else until new staff who know what they are doing are in place.
Written 13 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Dear Goneroaming, Thank you for taking the time to send us your feedback. We're very sorry to read about your experience. We would really like the opportunity to discuss this further and hopefully rectify the issues. Kindly provide us with your contact details and feedback by following this link https://spur199.goreview.co.za/goreview-crm?revid=yC3cXL We hope to hear from you, soon. Kind regards, Spur Steak Ranches
Written 18 April 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Happyjohnny
Auckland393 contributions
3.0 of 5 bubbles
Jan 2020 none
Historically the Spur Franchises have been exceptional and made people feel welcome. It is almost as if the reputation of the Spur has made people complacent and I believe they are in need of some fresh innovation.
Written 3 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Hi there Johan, Thank you for taking the time to send us your feedback. Our customers are very important to us. If you wouldn't mind forwarding this review on, together with your contact details to customer-care@spur.co.za. We'd really like the opportunity to discuss this further with you and hopefully turn it around. Kind regards, Spur Steak Ranches
Written 8 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JulieAMC70
Edinburgh77 contributions
4.0 of 5 bubbles
Jan 2020 couples
Steaks are soft and juicy; very family friendly, so don’t come here if you’re wanting a quiet romantic evening for 2. 2 people, 2 courses each, 2 drinks - £30....back home, we’d pay almost £30 for a steak. So if you want a good steak, at a very reasonable price, come here.
Written 30 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Dear Julieamc70, Thanks so much for taking the time to review our Santa Ana Spur family restaurant. We're thrilled to read that you enjoyed our legendary steak, as we pride ourselves on excellent meals. Pop in soon to enjoy the great taste of Spur. Kind regards, Spur Steak Ranch
Written 10 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

sanjaip2015
Pietermaritzburg365 contributions
5.0 of 5 bubbles
Nov 2019 family
Great location facing the sea. Good food. Excellent waitress. Value for money. Very good menu. Great place for kids
Written 29 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Dear Sanjaip2015, Thanks so much for taking the time to send us your feedback. Delivering excellent food and service is what we live for - glad you experienced just that! We hope to offer you many more good experiences with us in the future. Kind regards, Spur Family
Written 5 December 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

svodesaitariro
Harare107 contributions
5.0 of 5 bubbles
Nov 2019 business
I was thoroughly impressed by their food which was delicious, delicious and delicious. The portions were generous and the drinks divine. The waiter gave us 5 star treatment.
Written 18 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Spur_Steak_Ranches
Dear Svodesaitariro, Thanks so much for taking the time to send us your feedback. Delivering excellent food and service is what we live for - glad you experienced just that! We hope to offer you many more good experiences with us in the future. Kind regards, Spur Family
Written 5 December 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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