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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$2 - US$12
CUISINES
Healthy, International
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (523)
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Traveller rating
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Reviewed 12 October 2023

My sister and a friend had large plates of food and were very satisfied with the quality and quantity. I had the Poached pear, roast beetroot, blue cheese and walnut salad which costs R180.00. The ingredients were very small amounts which left me still hungry...afterwards. I feel this was definitely not value for money. The staff are very friendly and helpful and apart from my small salad it was a good visit.More

Date of visit: October 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela Granoth, Owner at Fynkos Kirstenbosch Tea Room, responded to this reviewResponded 24 October 2023

We are so sorry about the pear salad, it was an error in the kitchen on the day and has been rectified to the correct portions. Thank you for your review. Kind regards Pamela

Reviewed 5 October 2023 via mobile

Nice place to stop for a drink after wandering round the gardens. Good views. Table service. Would recommend for a break.

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela Granoth, Owner at Fynkos Kirstenbosch Tea Room, responded to this reviewResponded 24 October 2023

Thank you for the recommendation ☺️

Reviewed 22 June 2023 via mobile

Excellent menu. Breakfast & Lunch. Cater for all different tastes. Well presented. Beautiful setting. Staff very helpful and friendly.

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela Granoth, Owner at Fynkos Kirstenbosch Tea Room, responded to this reviewResponded 16 August 2023

Thank you for that great review. We are so glad you enjoyed your meal and experiences with us 🙂

Reviewed 13 June 2023

Vibe like a urologist's waiting room. Grumpy staff. Most expensive coffee in town. Not an ideal combination.

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela Granoth, Owner at Fynkos Kirstenbosch Tea Room, responded to this reviewResponded 16 August 2023

We are so sorry to hear that, I can assure you that is not our standard of service at all. Our staff are known for their friendliness and it’s unfortunate that did not experience this.

Reviewed 6 March 2023 via mobile

We were pleasantly surprised at the wide range of food on offer as well as the quality. There is plenty to choose from, including good choices for vegans and vegetarians. My husband and I both had different salads and they were probably the best we...had ever had. Staff were very friendly too. Definitely recommend eating here when spending time at the gardens.More

Date of visit: March 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela Granoth, Owner at Fynkos Kirstenbosch Tea Room, responded to this reviewResponded 28 March 2023

Thank you for the great review! We hope that you visit us again soon.

Reviewed 23 February 2023 via mobile

This is a must when you are at Kirstenbosch gardens. Visited twice in Feb. Having different dishes. The salads are large and the best I’ve had in Cape Town including at fancy places. Toasted sandwiches were great on another occasion. The service is good and...attentive well deserving of a good tip. Don’t forget they close at 4pm and saw disappointeds who left it too late.More

Date of visit: February 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela G, Owner at Fynkos Kirstenbosch Tea Room, responded to this reviewResponded 1 March 2023

Thank you for the generous review. We are so happy you enjoy our food and service. We look forward to seeing you soon.

Reviewed 16 February 2023

Have visited twice this week. Interesting well priced menu, excellent presentation and attentive service. Loved the ginger beer !

Date of visit: February 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela G, Owner at Fynkos Kirstenbosch Tea Room, responded to this reviewResponded 2 March 2023

Thank you for your review! We hope you will visit us again 🙂

Reviewed 24 January 2023

74 hours of tramping round the beautiful gardens and we were bushed. Ok, it was two if you were wondering... but even after just two hours of the baking hot sun, sustenance was needed. In to view like a shining oasis in a sea of...green, the KTRR. No tea for us, but a tasty sandwich washed down with a cheeky Castle served by lovely staff with not a scone in sight. Good value and the National Trust could learn here on how to do it. Good effort. Do go.More

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela G, Owner at Fynkos Kirstenbosch Tea Room, responded to this reviewResponded 2 March 2023

Thank you for the review and recommendation. We are glad you enjoyed the experience with us 😊

Reviewed 18 January 2023

Lovely setting and good food. A little expensive, but quality ingredients were definitely used. Although the place was very busy we did not get the feeling that we were being rushed.

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela G, Owner at Fynkos Kirstenbosch Tea Room, responded to this reviewResponded 2 March 2023

Thank you for your lovely revue. We are so happy you enjoyed your meal with us. ☺️

Reviewed 11 January 2023 via mobile

After a lovely walk in the gardens, we stopped at Fynkos near the top gate to enjoy a coffee. I was thrilled to find that they offer Almond Breeze unsweetened almond milk, the only brand that suits me. My decaf almond latte (double shot) arrived...without even a suggestion of froth ontop, dead flat, it could not by any stretch of the imagination be considered to be a latte. I can't imagine why they failed to produce what I ordered, as I drink 14 to 21 lattes a week made with exactly this milk, and this was the first time it's ever presented as a complete failure. I was given no explanation. When the bill arrived I was flabbergasted to be charged R58 for my disastrous latte. Had it been a perfect latte, I would have thought it grossly overpriced, but under the circumstances I thought it daylight robbery. The breakdown was R38 for a latte (which wasn't one), R15 surcharge for the almond milk ontop of the price already charged for the milk, and R6 for the extra shot of coffee. This was, without any exception, the most expensive latte I've ever paid for, and the biggest failure. I asked to speak to the manager and was told she was in a meeting but that they'd call her. She didn't arrive, but a very sour-faced man showed up who didn't introduce himself. I explained what had happened, and he simply said sorry, turned, and walked away. That was it. I'm appalled by the barista's complete lack of skill, especially considering they were using their own choice of almond milk, delivering a complete failure. I'm appalled by the price tag of an almond latte, especially their almond milk surcharge which is nearly double what is charged elsewhere. Most of all I'm utterly appalled by the person who arrived as 'manager' and his complete lack of interest in the problem. I cannot think that a person with his attitude and complete disdain for my complaint could be an asset to any restaurant.More

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela G, Owner at Fynkos Kirstenbosch Tea Room, responded to this reviewResponded 2 March 2023

We apologise for your poor experience at our restaurant and we usually pride ourselves in our coffees, despite the use of almond milk. Our owner Pamela unfortunately could not see you at the time and you dealt with our previous Manager. We would love an...More

Reviewed 18 December 2022 via mobile

Best glutin free muffins ever. Straight out the oven and delicious. Allowed us to split the order one glutin free one normal Worst tea presentation ever. Tea served in outsized mug with lid. Nowhere to put tea bag. Very off putting Unacceptable in an expensive...tearoom like that or actually anywhere.. I like my tea in a cup.More

Date of visit: September 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Pamela G, Owner at Fynkos Kirstenbosch Tea Room, responded to this reviewResponded 2 March 2023

Thank you for your review Gwyneth and we are sorry that you did not enjoy the style in which we serve our tea. We use the Japanese style of serving tea in a mug with a lid to trap in the steam and keep it...More

Reviewed 18 December 2022 via mobile

Be very very careful if ordering the Gluten Free version of anything on the menu. We explicitly told the waiter that we have severe allergies in our family - he assured us that they cater for gluten free diets. The bread my daughter ordered was...supose to be Gluten Free - after she consumed half of her sandwich I saw that it was whole wheat and not Gluten Free. My husband ordered steak and vegetables - requested no basting, no sauce with wheat and stretching that he also is very allergic to gluten - the steak showed up and the veggies was fried in soya sauce. Please give your waiters training in food allergies and don't advertise any gluten free options on a menu if your employees has no idea what ends up on the plates...More

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JacquesPB, Manager at Fynkos Kirstenbosch Tea Room, responded to this reviewResponded 20 January 2023

We are sorry about your bad experience. The bread in your picture is gluten-free and we apologise for the confusion and wrong orders. We would have loved to try to correct our mistakes on the day and therefore we encourage customers to bring these things...More

Reviewed 5 November 2022

Having a picnic 3-4 times every year at Kirstenbosch's Tea Room it's very disappointing to see how the portion is slowly getting smaller and smaller and the price quickly going up and up. Started with a HUGE and ABSOLUTELY AMAZING picnic for less than R200...we are now at a still nice but only average sizing porting for R305. So what do we do? Ordering one instead of two, spending 305 instead of almost 400 in the past, everyone looses. The guest because he is getting only one instead of 2 picnics and the restaurant because it makes less turnover. If you move on like this, we will bring our own picnic as 99% of all Kirstenbosch guests do already. Think about it...More

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 November 2022 via mobile

Visited at lunchtime and our sandwiches were delivered fast and were very tasty. Staff all friendly and provided good service throughout. Ginger beer especially good!

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JacquesPB, Manager at Fynkos Kirstenbosch Tea Room, responded to this reviewResponded 20 January 2023

Thank you so much for your review, it is greatly appreciated.

Reviewed 26 October 2022

After a seeing all the wonders of the gardens this is a great place to have tea or food with wonderful views.

Date of visit: October 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
JacquesPB, Manager at Fynkos Kirstenbosch Tea Room, responded to this reviewResponded 20 January 2023

Thank you for your wonderful review.

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Questions & Answers
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Companion12389036541
12 January 2023|
AnswerShow all 4 answers
Response from Companion12389036541 |
I don't have a problem
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Debbie V
31 January 2022|
Answer
Response from Truthadviser123 | Reviewed this property |
I'd have a picnic it's beautiful on the lawns.
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ebeeUk
19 January 2019|
AnswerShow all 7 answers
Response from carneygr | Reviewed this property |
Yes you need to pre- book and you would need to bring your own glasses
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Fynkos Kirstenbosch Tea Room, Cape Town Central - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Fynkos Kirstenbosch Tea Room

Yes, Fynkos Kirstenbosch Tea Room offers takeaway services.

Fynkos Kirstenbosch Tea Room is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4.5