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Reuben's

Dock Road | One&Only Cape Town, Cape Town Central 8001, South Africa
+27 21 431 5800
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Overview
  • Excellent50%
  • Very good23%
  • Average15%
  • Poor7%
  • Terrible5%
Travellers talk about
“reuben” (29 reviews)
“pork belly” (18 reviews)
“oysters” (11 reviews)
Restaurant Hours
CUISINES
Vegetarian Friendly, Vegan Options, Gluten Free Options
PRICE
RRRR
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Dock Road | One&Only Cape Town, Cape Town Central 8001, South Africa
All Details
Write a ReviewReviews (497)
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1 - 10 of 438 reviews

Reviewed 1 week ago via mobile

My wife and I visited Reuben’s in the One&Only in May. The food was great, we had steak and pizza, and the wine list was very extensive. The hotel itself is beautiful and the service was great too.

Thank James S
Reviewed 18 May 2018 via mobile

Hubby and I had dinner here during restaurant week. Pre dinner drinks were had at the Vista Bar. I was so disappointed in my food. For starters I ordered the prawn dish which required so much salt as the seasoning was extremely scant. My husbands...More

Thank Melonie B
MarcusIsaacs, Food & Beverage Manager at Reuben's, responded to this reviewResponded 2 weeks ago

Dear Melonie B, It is great to read that you visited us during restaurant week. Our staff pride themselves in providing the best experience possible. Thank you for the feedback about the food, we will be sure to pass this onto the chefs. Regards, Marcus...More

Reviewed 14 May 2018

We went to Reuben's for dinner. I'd read really good reviews and also wanted to see the One & Only hotel. The hotel look spectacular, as does the restaurant, but it was very empty so the ambiance was kind of dead. We decided to share...More

Thank RAG19
MarcusIsaacs, Food & Beverage Manager at Reuben's, responded to this reviewResponded 2 weeks ago

Dear RAG19, Thank you for letting us know about your evening at Reuben’s. Set at One&Only Cape Town, with fantastic views of Table Mountain, it is sure to be great. We are sorry to hear that the food did not surprise and delight – we...More

Reviewed 11 May 2018

This was our best dining experience in Cape Town. An outstanding and professionally run restaurant in a luxury hotel. Classy table settings, well spaced, intimate in a pleasant setting. From welcome to service throughout the night, we could not fault staff and their attention to...More

Thank Emanpee
MarcusIsaacs, Food & Beverage Manager at Reuben's, responded to this reviewResponded 2 weeks ago

Dear Emanpee, Thank you for taking the time to write this great review. We are so happy to hear that your evening at Reuben’s was so fantastic, we pride ourselves in creating memories and it sounds like we did just that. Regards, Marcus Isaacs Food...More

Reviewed 8 May 2018

We visited Rubens while staying in the V&A waterfront, it didn't matter that we were not staying at the hotel and we were welcomed as if we were a guest of the hotel. In fact the service was above and beyond as I have a...More

Thank JHenderson23
PatrickFisher01, Director of Food and Beverage at Reuben's, responded to this reviewResponded 10 May 2018

Dear JHenderson23, Thank you for taking the time to let us know about your meal at Reuben’s. We pride ourselves on attention to detail, and personalised service. We hope you return to stay with us in the future. Regards, Patrick Fisher Director of Food and...More

Reviewed 2 May 2018

We were a party of 10 ,celebrating my mother in law's birthday. We had a great time and food was delicious. We were very impressed with the breakfast spread and what was available on the menu. Our waiter Darren was awesome and very helpful. He...More

Thank aaronjasonssl3
PatrickFisher01, Director of Food and Beverage at Reuben's, responded to this reviewResponded 10 May 2018

Dear aaronjasonssl3, We are so happy to hear that your breakfast at Reuben’s was fantastic. Thank you for your feedback. We have passed on your compliments to Darren. Regards, Patrick Fisher Director of Food and Beverage

Reviewed 24 April 2018 via mobile

We went here as a real treat and were very disappointed. We both chose the chef' signature dishes - the karoo lamb and the belly pork. The belly pork was not rendered down correctly and the sauce was pure vinegar. Likewise the karoo lamb was...More

Thank Jo H
PatrickFisher01, Director of Food and Beverage at Reuben's, responded to this reviewResponded 10 May 2018

Dear Jo H, Thank you for taking the time to let us know about your experience at Reuben’s. We take reviews and feedback very seriously, and have addressed this with the team. We hope to see you again. Regards, Patrick Fisher Director of Food and...More

Reviewed 23 April 2018 via mobile

Im staying at the one and only hotel and we had included breakfast for our stay there. The buffet is amazing, they have a lot of options for any kind of taste. Juices, cereals, fruit, eggs, meats, and a lot more. Also everything tastes delicious...More

Thank patybtz
PatrickFisher01, Director of Food and Beverage at Reuben's, responded to this reviewResponded 10 May 2018

Dear patybtz, The breakfast buffet is fantastic, and has so much variety – as you say. We are thrilled that you enjoyed it. Regards, Patrick Fisher Director of Food and Beverage

Reviewed 20 April 2018

We were staying at the one and only and had the opportunity to breakfast and dine at Reubens. Breakfast is one of the finest you will find anywhere with the variety and quality of offerings on a huge buffet. For dinner we ate a la...More

Thank Stephen C
PatrickFisher01, Director of Food and Beverage at Reuben's, responded to this reviewResponded 25 April 2018

Dear Stephen C, It is great to read that you had a wonderful evening at Reuben’s. The breakfast is definitely a memorable one, with options for everyone. South African wines are certainly our first choice too! We hope to welcome you back soon. Regards, Patrick...More

Reviewed 11 April 2018 via mobile

We (2 of us) went to The One & Only for a cocktail followed by dinner at Reuben's. We had asked our hotel (The Mount Nelson, worth 5* every time) to book us a quiet table in the restaurant; when we arrived half an hour...More

1  Thank Mlet123
PatrickFisher01, Director of Food and Beverage at Reuben's, responded to this reviewResponded 25 April 2018

Dear Mlet123, Thank you for taking the time to let us know about your whole experience at Reuben’s. We are sorry to hear that the evening did not leave you with great memories. We are investigating and addressing your feedback with our team and will...More

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Ask a question
Questions & Answers
Leandri G
5 October 2016|
Answer
Response from Arvind_Meera | Reviewed this property |
Hi you need to contact the hotel directly.
0
Votes
Debra K
8 June 2015|
Answer
Response from RichardLyon_01 | Property representative |
Good day Debra K, Thank you for your question! The dress code for Reuben's at One&Only Cape Town is smart casual. Do let us know if we can assist you to make a reservation. You are welcome to contact us to make your... More
0
Votes
Debra K
8 June 2015|
AnswerShow all 2 answers
Response from RichardLyon_01 | Property representative |
Dear Debra K, The dress code in Reuben's is smart casual. Do let us know if we can asisst with making a reservation! Warm regards, Madeleen van Lill Training and Quality Assurance Manager
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Special Occasion Dining, Business meetings, Local cuisine, Groups, Romantic, Child-friendly
Location and Contact Information
  • Address: Dock Road | One&Only Cape Town, Cape Town Central 8001, South Africa
  • Location: Africa  >  South Africa  >  Western Cape  >  Cape Town  >  Cape Town Central
  • Phone Number: +27 21 431 5800
  • E-mail
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