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Hard Rock Cafe Cape Town

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85 Victoria Road | Shop 105, 1st Floor, The Promenade, Camps Bay, Cape Town Central 8005, South Africa
+27 21 140 0007
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Overview
  • Excellent26%
  • Very good37%
  • Average22%
  • Poor8%
  • Terrible7%
Travellers talk about
“camps bay” (11 reviews)
Closed Now
Hours
CUISINES
American, Bar, Cafe, Vegetarian Friendly
PRICE
RR - RRR
RATINGS
Service
Food
Value
LOCATION
85 Victoria Road | Shop 105, 1st Floor, The Promenade, Camps Bay, Cape Town Central 8005, South Africa
All Details
Write a ReviewReviews (84)
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21 - 30 of 57 reviews

Reviewed 20 February 2018

This was my first visit to a Hard Rock Cafe ever and probably my last. I did not expect much as I knew this was an American "cuisine" restaurant but I was expecting an average to above average burger. However not one but all the...More

Thank Johannes H
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 21 February 2018

Good day Johannes, thank you for your feedback. We have already contacted you directly about your visit with us but we would like to again say how sorry we are that this was the experience that you had with us. Our guest experience is very...More

Reviewed 19 February 2018

A newly opened eatery across the road from the beach very nice view good food ,attentive staff,varied menu food was good huge portions and desserts large.Very reasonably priced would visit againMore

Thank Steve L
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 21 February 2018

Good day Steve L, thank you for your 5* review! Your rock! We are so glad to hear that you enjoyed the location of the restaurant and that you found our team to be attentive and the food to your liking. We will definitely share...More

Reviewed 14 February 2018

After a very busy day we didn't want to travel far and were craving a burger and fries so headed to the Hard Rock Cafe. Sadly the burger didn't taste particularly fresh or hot. It was very dry and the quality didn't impress. My wife...More

Thank Sean O
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 15 February 2018

Good day Sean O, thank you for your feedback. We are so sorry to hear about your experience with us. We try to deliver a quality product and we failed to do so for you. We have raised this concern with the management team and...More

Reviewed 6 February 2018 via mobile

My wife and I popped in for a late lunch/early dinner for our first day staying in Camps Bay. We're both vegetarian and after checking out the various seafood filled menus at nearby restaurants we decided to give this a go as we saw a...More

Thank Dane C
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 7 February 2018

Good day Dane, thank you for your 4* review! We are so glad to hear that you found our vegetarian options to be suitable to your needs and that the staff were friendly. We try to deliver a quality service and product to our guests....More

Reviewed 5 February 2018

Very pleasant lunch experience: good food, great music, and very friendly service... Thank you Tracey for looking after us so well!!More

Thank Astrid S
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 6 February 2018

Good day Astrid, thank you for your 4* review! We are so pleased that Tracey took such good care of you and that you enjoyed your lunch. We will definitely pass the compliment on to her. We will continue to strive to deliver Amplified Service...More

Reviewed 2 February 2018 via mobile

Really enjoyed the hard rock cafe, came back on a few occasions and tried different cocktails and food. All pretty good!. And not overly expensive.More

Thank Jennifer H
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 4 February 2018

Good day Jennifer, thank you for your 4* review! We are so glad to hear that you visited us a couple of times and that you felt that the food and cocktails were good. We have tried to competitively price ourselves with the market around...More

Reviewed 24 January 2018

We went here only because usually you can count on every Hard Rock for a decent burger and cheese sticks. They had no cheese sticks, but the food was good and service was fair. I just was another Hard Rock nothing special about this location.More

Thank MadDogTraveler
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 26 January 2018

Good day MadDogTraveler, thank you for your feedback. We are glad to hear that you enjoyed the food you did receive and that the service was fair. We will continue to improve our offering and try to provide you with a great experience . Again,...More

Reviewed 21 January 2018 via mobile

Disappointing cocktails. presentation could be better and in bigger glass. Something needs to change to fit n with cocktails. Maybe cocktail bartenders? Had me thinking could of ordered cooldrink. bt the food made up for it.... I really enojyed my meal. I was blown away...More

Thank Danita A
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 22 January 2018

Good day Danita A, thank you for your feedback. We are glad to hear that you enjoyed the portion size of the ribs and they were made to your liking. We are so sorry that the cocktail did not meet the same expectation. We have...More

Reviewed 19 January 2018 via mobile

Went to Hard Rock Cafe last night to try out the Cape Town version. I ordered a Chicken bowl which was served missing 3 ingredients, which I then had to add in myself off a side plate...I paid a horridly overpriced R159 for this. Service...More

Thank Nicole E
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 21 January 2018

Good day Nicole E, thank you for your feedback. We are so sorry to hear that you did not enjoy your time at the cafe. We try to deliver a quality product and we failed to do so for you. We have raised this concern...More

Reviewed 17 January 2018

I have been in quite few HRC in the World and always loved the vibe ...and the burgers! Last night unfortunately it was a big disappointment! Table of 6 and 4 of us ordered "medium rare" burgers which was served to us cold...we send them...More

Thank marcoghia
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 18 January 2018

Good day marcoghia, thank you for your feedback. We are so sorry for the experience that you had at the cafe. This is definitely not the standard of product or service that we intend to deliver. We have raised these concerns with the management team...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Meals
Lunch, Dinner, After-hours, Drinks, Breakfast, Brunch
Restaurant features
Seating, Waitstaff, Television, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi, Takeout, Reservations, Highchairs Available, Wheelchair Accessible
Good for
Child-friendly
Open Hours
Sunday
09:00 - 00:00
Monday
09:00 - 00:00
Tuesday
09:00 - 00:00
Wednesday
09:00 - 00:00
Thursday
09:00 - 00:00
Friday
09:00 - 00:00
Saturday
09:00 - 00:00
Location and Contact Information
  • Address: 85 Victoria Road | Shop 105, 1st Floor, The Promenade, Camps Bay, Cape Town Central 8005, South Africa
  • Location: Africa  >  South Africa  >  Western Cape  >  Cape Town  >  Cape Town Central
  • Phone Number: +27 21 140 0007
  • E-mail
Description
NOW serving Breakfast! Live it up on Beach Road Camps Bay and sample the local flavor at Hard Rock Cafe Cape Town. We’re serving up our world-famous menu items like our Local Legendary® Burger all day, every day! There’s no better place to unwind than at our café, where you can sip hand-crafted drinks with the famous Table Mountain and Lions Head Beach as the backdrop. With 550 square meters and a double-story deck overlooking the Atlantic Ocean, we’re the best spot to bring your friends, order a drink, and take in the 190-degree mountain and ocean views.
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