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Hard Rock Cafe Cape Town

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85 Victoria Road | Shop 105, 1st Floor, The Promenade, Camps Bay, Cape Town Central 8005, South Africa
+27 21 140 0007
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Overview
  • Excellent29%
  • Very good33%
  • Average22%
  • Poor8%
  • Terrible8%
Travellers talk about
“camps bay” (9 reviews)
Closes in 4 min
All hours
CUISINES
American, Bar, Cafe, Vegetarian Friendly
PRICE
RR - RRR
RATINGS
Service
Food
Value
LOCATION
85 Victoria Road | Shop 105, 1st Floor, The Promenade, Camps Bay, Cape Town Central 8005, South Africa
All Details
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21 - 30 of 38 reviews

Reviewed 25 December 2017 via mobile

We went here for lunch on xmas day and we took the mac and cheese and the guinesse burger which both were excellent. All went fine until we asked for the bill which came 295, we had only 300 euro cash on us and gave...More

1  Thank Deborah B
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 28 December 2017

Good day Deborah B, thank you for your feedback. We are deeply saddened that you left not pleased from the cafe. We completely understand where you were coming from and we do not by any means encourage our servers to ask for tips. We have...More

Reviewed 23 December 2017 via mobile

In general the staff is very friendly, however our waitress was not attentive or pleasant at all throughout the evening (the place wasn't busy at this time). Our food must have been left standing as we waited a while and received it cold. The manager...More

Thank Kirsty M
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 24 December 2017

Dear Kirsty M, thank you for your 3* review. We are very disappointed to hear that we did not meet your expectations. This is not the type of service we want to deliver as we look to deliver Amplified Service in every regard. We will...More

Reviewed 19 December 2017

We stopped in for a drink to view the sunset but then decided to stay for dinner too. The food and service were excellent. Do not be put off because it is a Hard RockMore

Thank Linda F
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 21 December 2017

Dear Linda F, thank you for your 5* rating! You rock! We are so glad that you enjoyed the food and the service was to a standard that you approved of. We try to deliver Amplified Service in every aspect and we are so glad...More

Reviewed 18 December 2017

We visited Hard Rock Cafe Cape Town twice during our stay in Cape Town - we experienced the usual Hard Rock Cafe standard in terms of service quality. The waiters and waitresses were very attentive - Rishka took care of us during our second visit...More

Thank BeranTanilir
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 19 December 2017

Good day BeranTanilir, thank you for your 4* review! We are so pleased that we could live up to the Hard Rock standard of delivering Amplified Service and product that you were satisfied with. We hope that you have safe travels along your way and...More

Reviewed 18 December 2017 via mobile

Sitting on the balcony having sundowners is a Cape Town tradition of our going back thirty years. No better place to have it than Hard Rock Cafe Camps Bay. Walking past Bob Dylan’s boots, you head op to the second floor and squint at the...More

Thank On A C
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 19 December 2017

Good day On A C, you rock! Thank you for your 5* review, we are so elated that you enjoyed the memorabilia and the view. It started with Eric Clapton's guitar and the brand has grown to be one of the largest music memorabilia museums...More

Reviewed 8 December 2017

Spent a fair bit of time in HRC during our 5 day stay in Camps Bay. Had a lovely lunch on one occasion, the remaining visits were just for drinks and to just chill while sitting admiring the view of Camps Bay beach. Was made...More

Thank Travelwise32
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 10 December 2017

Good day Travelwise32, You rock! Thank you so much for your review, we are so glad that you had a lovely lunch with us and that Baby Rhino made you feel welcome. We try to deliver a service and product that you are satisfied with....More

Reviewed 3 December 2017 via mobile

My 32nd HRC worldwide, and this place was no different. Scenic location overlooking the Bay, with a fantastic crew!!! Thoroughly enjoyed my stay, the ambiance, the service, the food, and the shopping. Had one of the best conversations with the Manager, who turned out to...More

Thank Srivatsan
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 5 December 2017

Good day Srivatsan, thank you for your 5* review! We always feel privileged when a Hard Rock Legend like yourself joins us at the cafe. We are even more pleased that we could deliver to you good food, good service and that you had a...More

Reviewed 24 November 2017 via mobile

We were really pleasantly surprised to see that the Hard Rock Cafe has opened in Camps Bay. I think it had only been open for five weeks, so all things told, they’re doing pretty well. We had the nachos as a quick lunch to share....More

Thank Sushkin
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 26 November 2017

Good day Sushkin, thank you for your 4* review. We are very pleased that the staff were tentative to your needs and that you felt the nachos were a good serving. We will let management know your concern around the sour cream serving. We appreciate...More

Reviewed 20 November 2017

Sadly this newcomer Hard Rock Café did not yet live up to the expectations and standards of other Hard Rock Cafés around the world. The devil is unfortunately in the details. The staff was very friendly and efficient and the cocktails are really good, but...More

Thank Ann992013
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 21 November 2017

Good day Ann992013, thank you for your feedback. We apologize that we did not live up to the standard that you would have expected in other cafes. We are glad that the staff were attentive and that you enjoyed the cocktails. All our cocktails are...More

Reviewed 13 November 2017 via mobile

We came in for drinks and we were not disappointed. We first sat upside at the balcony but when that became too warm we sat down by the bar. The two bartenders on the top floor were both helpful and efficient. Cocktails were delicious and...More

Thank Amanda A
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 15 November 2017

Hi Amanda, thank you so much for 5* review. We are elated that you enjoyed the cocktails, our recipes are award-winning, and that the bartenders were helpful and efficient. Cocktails on a summer's day are always great :) We cannot wait for you to visit...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Average prices
US$2
Meals
Lunch, Dinner, After-hours, Drinks, Brunch
Restaurant features
Reservations, Seating, Waitstaff, Television, Full Bar, Wine and Beer, Free Wifi, Takeout, Highchairs Available, Wheelchair Accessible, Serves Alcohol
Good for
Child-friendly
Open Hours
Sunday
11:30 - 00:00
Monday
11:30 - 00:00
Tuesday
11:30 - 00:00
Wednesday
11:30 - 00:00
Thursday
11:30 - 00:00
Friday
11:30 - 00:00
Saturday
11:30 - 00:00
Location and Contact Information
  • Address: 85 Victoria Road | Shop 105, 1st Floor, The Promenade, Camps Bay, Cape Town Central 8005, South Africa
  • Location: Africa  >  South Africa  >  Western Cape  >  Cape Town  >  Cape Town Central
  • Phone Number: +27 21 140 0007
  • E-mail
Description
Live it up on Beach Road Camps Bay and sample the local flavor at Hard Rock Cafe Cape Town. We’re serving up our world-famous menu items like our Local Legendary® Burger all day, every day! There’s no better place to unwind than at our café, where you can sip hand-crafted drinks with the famous Table Mountain and Lions Head Beach as the backdrop. With 550 square meters and a double-story deck overlooking the Atlantic Ocean, we’re the best spot to bring your friends, order a drink, and take in the 190-degree mountain and ocean views.
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