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Hard Rock Cafe Cape Town

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85 Victoria Road | Shop 105, 1st Floor, The Promenade, Camps Bay, Cape Town Central 8040, South Africa
+27 21 140 0007
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Overview
  • Excellent36%
  • Very good34%
  • Average24%
  • Poor2%
  • Terrible4%
Travellers talk about
“burgers” (3 reviews)
“camps bay” (8 reviews)
Open Now
All hours
CUISINES
American, Bar, Cafe, Vegetarian Friendly
PRICE
R
RATINGS
Service
Food
Value
LOCATION
85 Victoria Road | Shop 105, 1st Floor, The Promenade, Camps Bay, Cape Town Central 8040, South Africa
All Details
Write a ReviewReviews (41)
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1 - 10 of 26 reviews

Reviewed 2 days ago via mobile

Couldn’t resist not going to Hard Rock, seeing as we were so close... It’s in a Fantastic setting and sit upstairs if you can you will get spectacular views of the sunset over looking the Atlantic Ocean I had my usual portion of pork ribs,...More

Thank Laughing_boy1959
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded yesterday

Good day Laughing_boy1959, thank you for your feedback. We are glad that you enjoyed the view. We are so sorry to hear that the food did not meet your expectation. We have raised these concerns with the management team and are looking at the best...More

Reviewed 1 week ago via mobile

It’s a really nice location in front of the sea. You can sit outside and enjoy the sea breeze while eating fantastic burger!

Thank Florian K
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 6 days ago

Dear Florian K, you rock! Thank you for your 5* review. We are so glad that enjoyed the view and that you had a fantastic burger. We cannot wait to have you at the cafe again :)

Reviewed 1 week ago

While The Hard Rock is an International Franchise, we still have to deal with the South African logic when it comes to Management!! 2 of the 7 White Wines were "Sold Out" - this on a Saturday at 18h00 during the first week of January!!...More

Thank GeoffC5
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 1 week ago

Good day GeoffC5, thank you for your feedback. We are so sorry that you did not have a good experience with us. We try to have deliver a service that is of high quality and we failed to do so for you. We have raised...More

Reviewed 1 week ago via mobile

Being avid travelers, we often eat at the Hard Rock Cafe in whichever city we are in. Sadly our home restaurant gave us the worst service experience. We were greeted by a friendly front of house hostess and taken to our table upstairs to enjoy...More

Thank Vanessa N
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 1 week ago

Good day Vanessa N, thank you for your feedback. We are deeply saddened to hear that this was the experience that you had with us. We try to deliver Amplified Service in every regard and we failed to do so for you. Thank you for...More

Reviewed 1 week ago via mobile

We dropped in as a family of 4 and had a great late lunch. The staff were very friendly... the food all good and as expected from a hard rock. We had a mixture of burgers, ribs and mac and cheese....which was just what we...More

Thank Edinburghtwoplusone
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 1 week ago

Good day Edinburghtwoplusone, you rock! Thank you for your 4* review. We are overjoyed that you found the food serving what you would expect from a Hard Rock and that you were met with good service. We will continue to deliver a satisfactory product and...More

Reviewed 1 week ago

Chilled, relaxed atmosphere. Positives: Great location- lively and busy Right across the road from the beach They play nice music- a bit of everything They have a shop that sells merchandise Mac and cheese with chicken was delicious Friendly service Negatives: Had to call or...More

Thank nadia v
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 1 week ago

Dear nadia v, thank you for your 4* review. We are delighted that you enjoyed the atmosphere and that you found the Twisted Mac and cheese delicious. We are sorry for the fact that you had to find your server. We have spoken to the...More

A TripAdvisor Member
41
Reviewed 3 weeks ago via mobile

Great service. Good food and what a great view! On both our visits we were met with fast and friendly service. We didn't explore the menu much but the wings and deep friend cauliflower was tasty, fresh with just the right spicinessMore

1  Thank A TripAdvisor Member
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 2 weeks ago

Good day, thank you so much for your 4* review! We are so pleased that you received great service and that you enjoyed the wings and the deep fried cauliflower, that is one of our favourites :) We will continue to improve our offering and...More

Reviewed 3 weeks ago

Were a bit early for lunch but had a drink while we waited. The menu is the same everywhere in the world but provides something for everyone. The staff started out well but tended to overlook you from time to time. Food was good and...More

Thank alwysluv2travel
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 2 weeks ago

Good day alwysluv2travel, thank you for your 4* review! We are so glad that the food was good and that you enjoyed the view. We apologize for you feeling overlooked by our servers. We have raised this concern with the management and are looking into...More

Reviewed 3 weeks ago via mobile

We went here for lunch on xmas day and we took the mac and cheese and the guinesse burger which both were excellent. All went fine until we asked for the bill which came 295, we had only 300 euro cash on us and gave...More

1  Thank Deborah B
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 2 weeks ago

Good day Deborah B, thank you for your feedback. We are deeply saddened that you left not pleased from the cafe. We completely understand where you were coming from and we do not by any means encourage our servers to ask for tips. We have...More

Reviewed 3 weeks ago via mobile

In general the staff is very friendly, however our waitress was not attentive or pleasant at all throughout the evening (the place wasn't busy at this time). Our food must have been left standing as we waited a while and received it cold. The manager...More

Thank Kirsty M
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe Cape Town, responded to this reviewResponded 3 weeks ago

Dear Kirsty M, thank you for your 3* review. We are very disappointed to hear that we did not meet your expectations. This is not the type of service we want to deliver as we look to deliver Amplified Service in every regard. We will...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Meals
Lunch, Dinner, After-hours, Drinks, Brunch
Restaurant features
Reservations, Television, Highchairs Available, Full Bar, Wine and Beer, Free Wifi, Takeout, Seating, Waitstaff, Wheelchair Accessible
Good for
Child-friendly
Open Hours
Sunday
11:30 AM - 12:00 AM
Monday
11:30 AM - 12:00 AM
Tuesday
11:30 AM - 12:00 AM
Wednesday
11:30 AM - 12:00 AM
Thursday
11:30 AM - 12:00 AM
Friday
11:30 AM - 12:00 AM
Saturday
11:30 AM - 12:00 AM
Location and Contact Information
  • Address: 85 Victoria Road | Shop 105, 1st Floor, The Promenade, Camps Bay, Cape Town Central 8040, South Africa
  • Location: Africa  >  South Africa  >  Western Cape  >  Cape Town  >  Cape Town Central
  • Phone Number: +27 21 140 0007
  • E-mail
Description
Live it up on Beach Road Camps Bay and sample the local flavor at Hard Rock Cafe Cape Town. We’re serving up our world-famous menu items like our Local Legendary® Burger all day, every day! There’s no better place to unwind than at our café, where you can sip hand-crafted drinks with the famous Table Mountain and Lions Head Beach as the backdrop. With 550 square meters and a double-story deck overlooking the Atlantic Ocean, we’re the best spot to bring your friends, order a drink, and take in the 190-degree mountain and ocean views.
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