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About
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
CUISINES
American, Bar, Cafe
FEATURES
Reservations, Seating, Television, Highchairs Available, Serves Alcohol, Full Bar, Wine and Beer, Free Wifi, Table Service, Accepts Credit Cards, Live Music, Beach
Reviews (439)
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310 results
Traveller rating
191
57
27
16
19
Traveller type
Time of year
LanguageEnglish
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Traveller rating
191
57
27
16
19
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All reviews nachos camps bay legendary burger our waiter kira hrc vibe
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Reviewed 31 May 2021 via mobile

MYKL the Manager and his team Nemesis and Augustine at the Bar Gardel and Fundi at the Kitchen you were great. I love a Hard Rock Cafe. Thank you for going the extra mile for us with great food great cocktails great spirit and outstanding...service . You had great souvenirs and stunning t - shirts. Thank you for making our evening fun and special. A must to visit you guys in Campsbay at Hard Rock will see you again.More

Date of visit: May 2021
Helpful?
HardRockCafeSA, Marketing at Hard Rock Cafe, responded to this reviewResponded 3 June 2021

Good Day Marilise, Thank you very much for your 5* review. It warms our hearts to hear that your experience at the Hard Rock Cafe Cape Town was so special. We truly have an amazing team of Rockstar's in our band, and we will share...More

Reviewed 20 May 2021

We went to Hard rock because our city pass ( Iventrue ) is part of them, immediately we were treated like they are doing us a favor. Very disappointing.More

Date of visit: May 2021
Helpful?
HardRockCafeSA, Marketing at Hard Rock Cafe, responded to this reviewResponded 25 May 2021

Good day Cindy, Thank you for your feedback. We value all our patrons, and it is truly disappointing to hear that you felt like you were treated differently. This is not the Hard Rock Cafe way or standard of service. This will be taking up...More

Reviewed 11 April 2021 via mobile

We had a wonderful lunch at Hard Rock. Food and drinks are more expensive than other Cape Town restaurants, but that is what you get in Camps Bay. All places are more expensive. We had burgers and it was really really good. Some cocktails and...beers to swallow it down. Service was good as well. All round great experience. We will be back for sure.More

Date of visit: April 2021
Helpful?
HardRockCafeSA, Marketing at Hard Rock Cafe, responded to this reviewResponded 3 June 2021

Good day, Thank you very much for your 4* review. We are so happy to hear that you enjoyed the food and service received at the Hard Rock Cafe Cape Town. We are constantly working on amazing local meal deals with various online partners. Be...More

Reviewed 6 April 2021

We came here for drinks and a quick nibble before dinner. Having been to several other Hard Rock cafes around the world, this one was a little bit disappointing. We ordered a half chicken cobb salad with dressing on the side. What we got was...a salad with dressing already on it. When we requested dressing on the side, we were charged for it. It wasn’t much, but it was annoying nonetheless. Someone had the bright idea of putting blended pineapple in what was described as an ‘authentic’ New Orleans Hurricane. It was not and we would not recommend ordering it if you want a Hurricane. There are other nicer places along the strip.More

Date of visit: April 2021
Helpful?
HardRockCafeSA, Marketing at Hard Rock Cafe, responded to this reviewResponded 8 April 2021

Good day, thank you for your feedback. We are so sorry to hear that you did not enjoy the hurricane cocktail and that we were not able to bring to you a 5* experience. Please can you reach out to us at gm@hrccapetown.com so we...More

Reviewed 30 January 2021 via mobile

Great service and welcome by staff. Great vibes and atmosphere. Enjoyed our burgers good presentation

Date of visit: January 2021
Helpful?
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 1 February 2021

Good day Holiday, thank you for your 4* review! We are so pleased to know that the team took care of you while visiting & that you enjoyed your burgers. Hope to see you again in the near future.

Reviewed 22 January 2021

If old food and poor service is your thing then Hard Rock Cafe Camps Bay is the place to be. Arrived at the venue about midday for lunch on Sunday 16th January. Confusion ensued as to who wanted/will serve my wife and I. We proceeded...to order food and drinks. A list of drinks was offered. Five minutes later waiter returned to say that only Fanta was available. Food arrived and this is where it all went down hill. We ordered burgers. We both sent the burger back as the rolls were old. It was toasted to mask this fact. The actual burger meat was cold, an indication that it was not grilled that day. We spoke to the waiter who offered to replace the burger. What we received was comical. The same burger patty that we both bit on and the same type of rolls. Most likely from the pack with the old rolls...just toasted.More

Date of visit: January 2021
Helpful?
HardRockCafeSA, Guest Relations Manager at Hard Rock Cafe, responded to this reviewResponded 23 January 2021

Good day Denzil, thank you for your feedback. We are so sorry for the experience that you had at the cafe, this is not the type of visit that we want guests to have. One of our managers will be reaching out to you directly...More

Reviewed 21 December 2020 via mobile

Stay away. The food is terrible and the service slow. Makes the Spur looks like a gourmet restaurantMore

Date of visit: December 2020
Helpful?
HardRockCafeSA, Marketing at Hard Rock Cafe, responded to this reviewResponded 24 December 2020

Good day Reiner, thank you for your feedback. We are so sorry to hear about the service you received at the cafe. One of our managers will be reaching out to you directly to address this with you. We hope that we get a chance...More

Reviewed 7 December 2020 via mobile

This resturant is my husbavss and my all time fav We visit a cafe in almost every country.. Capetown surprised me, with their veg carb concious options. The Cauliflower burger was really brilliant,staff was pleasant and the scenary even on a rainy day was beautiful

Date of visit: December 2020
Helpful?2  
HardRockCafeSA, Marketing at Hard Rock Cafe, responded to this reviewResponded 12 December 2020

Good day Leri & Vinay Singh, Thank you for a beautiful review and for your visit. We are pleased to hear that you enjoyed our service and the food and scenery was to your liking, We look forward to serving you again soon.

Reviewed 26 October 2020

Beer was cold, food was good. Waitpersons and manager's service was excellent! The old to new rock music selections played was excellent, but as the place filled-up the most horrible music replaced the well-known rock music which Hard Rock cafe is known for. We complained...about the music, the manager then offered to play a few requests. Unfortunately the music returned to Kwaito genre. We paid our bill and left.More

Date of visit: October 2020
Helpful?1  
Reviewed 16 July 2020

Last day in South Africa, after a visit to Table Mountain, we decided a lunch at Hard Rock was in order. Had a great lunch at a bench table overlooking the beach. Food was ggod, beer was cold and the view of a sunny beach...was excellent.More

Date of visit: September 2019
Helpful?1  
HardRockCafeSA, Marketing at Hard Rock Cafe, responded to this reviewResponded 17 September 2020

Good day Marshga, thank you for your 5* review. We are pleased to hear that you enjoyed your last lunch in South Africa with us and the beer, burger and the view was to your liking. We hope your future travels bring you back to...More

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Questions & Answers
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Bethan88_12
8 September 2019|
AnswerShow all 2 answers
Response from yaf111 | Reviewed this property |
Nothing to add, everything from Elena is fully correct... very nice place
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lulus683
9 September 2018|
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Response from HardRockCafeSA | Property representative |
Good day lulu s, thank you for your message. We unfortunately do not have American football. Our service provider does not allow us to screen the football, and we would stream it, however, we would hate for the game to lag... More
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Frequently Asked Questions about Hard Rock Cafe

Hard Rock Cafe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4