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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
R 2 - R 20
CUISINES
American, Bar, Cafe, International, Beer restaurants
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
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meals, features, about
Reviews (479)
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340 results
Traveller rating
204
62
27
18
29
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Time of year
LanguageEnglish
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Traveller rating
204
62
27
18
29
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Reviewed 22 April 2024 via mobile

We had a very pleasant evening at the Hard Rock. Good burger, staff very kind . Dj was good fun, loved the music, bit of rock now and again would finish it off nicely . The restaurant is very small and quite different from the...Hard Rocks we have been to in a few countries around the world, so perhaps do not expect the usual this isn't a bad thing, just different. Thank you for having usMore

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa, Marketing at Hard Rock Cafe, responded to this reviewResponded 9 May 2024

Good day Arlette, thank you for your 4* review! We are so pleased that you enjoyed your burger and that you the music was to your liking. We will let the management know about the variation in music and we hope that we get a...More

Reviewed 7 April 2024

The food was delicious and the service was incomparable Yeye is one of the best waitress we have ever came across indeed 5 starMore

Date of visit: April 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa, Marketing at Hard Rock Cafe, responded to this reviewResponded 8 April 2024

Good day Sightsee17004571432, thank you for your great review! We are so pleased to know that the food was delicious and that the service you received from Yeye was to your liking, we will definitely pass on the compliment to her. We are looking forward...More

Reviewed 31 March 2024 via mobile

Best Hard Rock Cafe in SA. Awesome View, really good food and perfect Drinks! Go for the Rhythm & Rose Mule by Thandile if you like awesome long drinks. We had a great time and will come back for sure.

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa, Marketing at Hard Rock Cafe, responded to this reviewResponded 2 April 2024

Good day patrickoP6148JY, thank you for your great review! We are so pleased to know that you enjoyed the view from the store and that Thandile made your cocktail to your liking. We look forward to your next visit with us.

Reviewed 28 March 2024

We mainly went because the City Pass offers a burger and chips for free, and we were having a stop off in Camps Bay, rather than because we are die-hard HRC fans. BUT, the HRC is 5 mins walk from the Hop on, Hop Off...bus route, so it was easy. The restaurant is nice enough, and we had a stop there for an hour, there are seats overlooking the bay and plenty of good things on the menu. The burger meal was tasty, and Andile, our server, was really helpful and friendly and there was no issue with using our voucher. We had just been up table mountain, and we had a good laugh with Andile who is still hoping to use her tickets to eventually go up there (bought before covid struck) thank you Andile, and we hope you do get there eventually - from the two curly haired sisters from England. xMore

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa, Marketing at Hard Rock Cafe, responded to this reviewResponded 2 April 2024

Good day 353shelleyp, thank you for your 4* review! We are so pleased to know that Andile was able to amplify your visit with us and that you enjoyed the location. We look forward to the next visit you make with us.

Reviewed 23 March 2024 via mobile

Nice People in a nice Restaurant. A good hard rock with delicious food. Maybe you can play more rock than house music in this restaurant. Then all is perfect

Date of visit: March 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa, Marketing at Hard Rock Cafe, responded to this reviewResponded 2 April 2024

Good day 583falkd, thank you for your 5* review! We are so pleased to know that you enjoyed the food and that the team took care of you while visiting. Looking forward to seeing you again soon.

Reviewed 20 March 2024 via mobile

Lots of good memorabilia. Great service. Especially from our waiter, Thandile. Highly recommend. Beers were extra cold, and the food was amazing.

Date of visit: March 2024
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Reviewed 5 March 2024

I'm floored! The vibes were immaculate, and this was the best meal I had throughout my stay. The CityPass allowed for a burger and fries, and I have the option to add extras at my own cost. Our waitress Andile recommended the Strawberry Basil Lemonade...and it was one of the most refreshing drinks I've ever had. I loved every moment of being in a place filled with so much music history (having come to CT for Ultra Music Festival) and I would very highly recommend this awesome place to anyone visiting Cape Town.More

Date of visit: March 2024
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Reviewed 16 February 2024

What stunning service, special shout out to Sylvia, pure brilliance. Love love the place. Staff was impeccable. Sylvia was just brilliant. Definitely coming back here again with my colleagues. (Rovos Rail)

Date of visit: February 2024
Helpful?
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Reviewed 27 December 2023

Pathetic service from manager to waiters on 26 Dec 2023. I was welcomed to a sunny table while I requested to seat upstairs. Was then told to wait down stair with heat unbearable, I requested gor the umbrella was told it was broken. While waiting...drinks came, 2nd round no upstairs table lunch came , and I requested to move up the heat was striking hard. The waiter asked that we should first eat finish our food and drinks then go upstairs.reported to the manager who moved us up with no waiter to serve us more drinks we requested the bill of R1200, it came as R1350. It took more than 10 minutes to rectify it, while we asked the manager why we were not taken care of as he promise his answe was he deletes so he delegated and bothered not to follow up with us or his waiters...never been so disappointed in capetown...Heads up to JoburgMore

Date of visit: December 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 December 2023 via mobile

Iconic as all Hard Rock Cafes! This one is quite small, but situated on a lovely street near the ocean and is beautifully decorated. We appreciated that we could bring our dog with us, and sat ‘outside’, which was lovely. The Legendary Burger was disappointing...as it was not as flavorful as usual. I’ve been to a number of HR Cafes… in Dublin, Bangalore, Mumbai, Bangkok and Johannesburg… and I always have the Legendary Burger.More

Date of visit: December 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 November 2023

Great food - We took the salad. Lovely music. Fantastic service from the waitress - Pinky. We will definitely return for the Fajitas

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 October 2023

Can't really go wrong with a burger & chips! The food was served quickly, all hot and edible, staff friendly and an easy going experience!

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 September 2023 via mobile

After busy morning hopping on and off the red bus arrived in Camps Bay and headed for the Hard Rock Cafe to add another one to our well travelled list. Met by really happy and welcoming staff, Yeukai, and also manager at table, and had...very enjoyable lunch and drinks at very reasonable prices.More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 July 2023 via mobile

Awesome experience! Andile is the absolute best. She took great care of us. She’s such a warm and friendly person. We’ll be back!!!!!

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa, Marketing at Hard Rock Cafe, responded to this reviewResponded 26 July 2023

Good day Jay v, thank you for your 5* review! We are so elated to know that Andile served you well and that she was warm and friendly. We look forward to having you with us again in the near future.

Reviewed 14 June 2023 via mobile

Went on city pass - basic beef or chicken burger (with lettuce and tomato - no sauce) and they charge for top ups e.g. sauce, cheese, mushroom etc. I did not ask for any topups and the chicken burger was nice on its own! Had...to wait very long for change - until we asked. And when it came, we were given short of R50 although we had clearly written the tips and final amount. When asked, the waiter came up with some excuse that our writing was poor. Bill was R290 we wrote R30 tips with total R320. I felt that it was very clear. Gave R400 and was only given back R30. Waiter said he saw R370. My partner did not want to make a fuss and left it as it is. Would recommend to check through bill and change properly. Unlikely to revisit again.More

Date of visit: June 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa, Marketing at Hard Rock Cafe, responded to this reviewResponded 22 June 2023

Good day pandora, thank you for your feedback. We are glad that you enjoyed the food. We are so sorry that the correct change was not given to you, this is not what we expect from our team. Please can you reach out to us...More

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Questions & Answers
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Bethan88_12
8 September 2019|
AnswerShow all 2 answers
Response from yaf111 | Reviewed this property |
Nothing to add, everything from Elena is fully correct... very nice place
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lulus683
9 September 2018|
Answer
Response from HardRockCafeSA | Property representative |
Good day lulu s, thank you for your message. We unfortunately do not have American football. Our service provider does not allow us to screen the football, and we would stream it, however, we would hate for the game to lag... More
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Hard Rock Cafe, Cape Town Central - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Hard Rock Cafe

Hard Rock Cafe is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4