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201 The Promenade, Victoria Road | Marly Hotel, Camps Bay, South Africa (Formerly Umi at the Marly Hotel)
+27 21 437 1802
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346 Reviews from our TripAdvisor Community

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Showing 299: English reviews
Level Contributor
13 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 26 January 2017 via mobile

Landed here after a recommendation from a friend. To be honest we did not have high expectation, sea front, tourist heaven, steep prices etc etc. However we were pleasantly surprised. Food was fantastic, we had the black cod and calamari. Edamame beans are a must here. Service was good, yea he was rushed but it was busy and it was... More 

Helpful?
Thank James G
Kove_Mngt, Manager at Umi, responded to this review

Thank you for choosing Umi Restaurant as your choice. We appreciate your positive review. We strive to create a welcoming environment with well-trained friendly staff who understand the hospitable atmosphere we strive for. We are delighted that you enjoyed your experience. Kind regards, UMI Management More 

Stockholm County, Sweden
Level Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
Reviewed 24 January 2017 via mobile

We had made a reservation. Good view and beautiful place front line in camps bay. Staff not very interested in our order. When we asked how many rolls/nigri etc were included in price waiter seemed tired of US. 1 waiter for all tables, poor guy. Nothing offered such as slices of bread or anything when we had ordered. Red and... More 

Helpful?
1 Thank antedental
Kove_Mngt, Manager at Umi, responded to this review

Hi antedental, We are committed to you, our valued customers, and are taking immediate corrective steps to regain your confidence in us. We have begun putting a comprehensive plan in place to provide a better service to you. Our sincere apologies for the disappointment We hope that we are allowed another opportunity to change your perception of our restaurant. Kind... More 

Cheshire
Level Contributor
17 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 23 January 2017 via mobile

We decided to return back to Umi after a bad experience early last year . We were given a R600 voucher for any of the Kove Collection. This time it couldn't have been more different . Food, service ( we had Blessing waiting on us and he was charming, very efficient , & excellent service) We had starters, mains &... More 

Helpful?
Thank JoanWoods
Kove_Mngt, Manager at Umi, responded to this review

Hi JoanWoods, Thank you for your return visit to Umi Restaurant. We appreciate your positive review. We strive to create a welcoming environment with well-trained friendly staff who understand the hospitable atmosphere we strive for. We are delighted that you enjoyed your experience. Hope to see you back gain! Kind regards, UMI Management More 

London, United Kingdom
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 21 January 2017 via mobile

Re-Visited here after a poor experience in January 2016 on the basis of giving the place a second chance and on the recommendation of friends who live in Camps Bay. We found the staff pushy and the food average and overpriced. The restaurant has great views over the sea but the food and service experience is not great! Overall worst... More 

Helpful?
1 Thank Charles I
Kove_Mngt, Manager at Umi, responded to this review

Thank you for your feedback. We are committed to you, our valued customers, and are taking immediate corrective steps to regain your confidence in us. We have begun putting a comprehensive plan in place to provide better service to you. Kind regards, Umi Management More 

Epsom, United Kingdom
Level Contributor
92 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 25 helpful votes
Reviewed 18 January 2017

We enjoyed a drink at lunchtime overlooking the beach at Camps Bay from this venue. Very relaxed, friendly staff, beautiful outlook: a perfect place to watch the world go by!

Helpful?
Thank Foxy-Froggy
London, United Kingdom
Level Contributor
30 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
Reviewed 15 January 2017

Not overly impressed and expected better. Most of the table had the special which was supposed to be white fish but was brown! I had the fish and chips which turned out to be goujons .... service was JUST OK but paper knapkins??? Not quite what we expected.

Helpful?
Thank AtomicSki99
Kove_Mngt, Manager at Umi, responded to this review

We are committed to you, our valued customers, and are taking immediate corrective steps to regain your confidence in us. We have begun putting a comprehensive plan in place to provide a better service to you. Our sincere apologies for the disappointment We hope that we are allowed another opportunity to change your perception of our restaurant. Kind regards, Umi... More 

Southampton, United Kingdom
Level Contributor
73 reviews
32 restaurant reviews
common_n_restaurant_reviews_1bd8 29 helpful votes
Reviewed 12 January 2017 via mobile

" popped in for a drink only......lovely location but sadly our waiter was miles off bringing us back the correct change so left a sour taste" " the young maitre de did apologise when we pointed it out to her but nothing from the waiter when he returned with the correct change" " we wouldn't return" Jac

Helpful?
1 Thank Jacqueline478
Kove_Mngt, Manager at Umi, responded to this review

We are committed to you, our valued customers, and are taking immediate corrective steps to regain your confidence in us. We have begun putting a comprehensive plan in place to provide a better service to you. Our sincere apologies for the disappointment We hope that we are allowed another opportunity to change your perception of our restaurant. Kind regards, Umi... More 

Melbourne, Australia
Level Contributor
44 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 16 helpful votes
Reviewed 11 January 2017 via mobile

With such a large menu it's easy to go wrong, but somehow each dish is very tasty and has a lot of attention to taste and presentation. Staff are friendly and the food come quite quickly, food is delicious and exactly what you'd expect at a Japanese restaurant!

Helpful?
Thank ash_h19
Durban
Level Contributor
39 reviews
21 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
Reviewed 10 January 2017

Our Irish coffee arrived with very off cream already halfway dissolved into the coffee which our server did not seem to notice... so we decided to have a plain whiskey instead and leave. The setting is great, but on the day the wind was really making things very uncomfortable and noisy.

Helpful?
Thank Nic D
Level Contributor
14 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
Reviewed 9 January 2017 via mobile

We ate here on the last night of our holiday and have to say we were disappointed. Whilst service was good and waiter very pleasant. The food was pretty average. Not great value for money - you are very much paying for location. We had to pay 25 Rand for mayonnaise which is a first for me!! Also had run... More 

Helpful?
1 Thank James F
Kove_Mngt, Manager at Umi, responded to this review

We are committed to you, our valued customers, and are taking immediate corrective steps to regain your confidence in us. We have begun putting a comprehensive plan in place to provide a better service to you. Our sincere apologies for the disappointment We hope that we are allowed another opportunity to change your perception of our restaurant. Kind regards, Umi... More 

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Japanese, Seafood, Sushi, Asian, Vegetarian Friendly, Gluten Free Options
Meals
Lunch, Dinner, Brunch, After-hours
Restaurant features
Reservations, Outdoor Seating, Seating, Waitstaff, Serves Alcohol, Full Bar
Good for
Groups, Special Occasion Dining, Business meetings, View, Child-friendly, Bar Scene, Romantic
Location and Contact Information
  • Address: 201 The Promenade, Victoria Road | Marly Hotel, Camps Bay, South Africa (Formerly Umi at the Marly Hotel)
  • Location: Africa  >  South Africa  >  Western Cape  >  Cape Town  >  Camps Bay
  • Phone Number: +27 21 437 1802

Questions & Answers

Questions? Get answers from Umi staff and past visitors.
Posting guidelines
Typical questions asked:
  • Do you have gluten-free options?
  • Is there a dress code?
  • Do you allow dogs on the outdoor patio?