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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Chinese, Japanese, Sushi, Asian
Meals
Lunch, Dinner
FEATURES
Takeout, Reservations, Seating, Wheelchair Accessible, Serves Alcohol, Table Service
Reviews (61)
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61 results
Traveller rating
11
17
11
8
14
Traveller type
Time of year
LanguageEnglish
Traveller rating
11
17
11
8
14
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Reviewed 26 May 2022

Went here for a meal with the mrs , ordered coffees prior to meal , drinks arrived with broken bases and were full of oily finger marks. Paid for the coffee and left. Were not even questioned as to why we left , clearly this...establishment does not need our businessMore

Date of visit: April 2022
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Reviewed 1 November 2021 via mobile

Weve been wanting to try out Asamis Tygervalley for the longest time and finally went last night. Oh my goodness... I've not received such bad terrible service in a long time. Especially since it is Covid and struggling restuarants should be making a good impression!...Clearly they do not care. The service is disgusting.. We seated ourselves and after waiting for 20 minutes for someone to assist nobody arrived. We eventually got someone's attention and they called another waiter that completely ignored us. When I looked where all the waitors were they were at the back huddled in a corner laughing and chatting. It was a Sunday evening so there were such few customers. We just got up and left. I couldn't believe that you still get such pathetic service in this day and age. We ended up going to Tyger waterfront for sushi Asian- Asia and wow what wonderful sushi and excellent prompt service. I haven't gotten as far as eating their sushi but based on the service I will never go to Asamis again or recommend it to anybody else!More

Date of visit: October 2021
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Reviewed 9 April 2021 via mobile

This was the third time I had a terrible experience at Asami's. Twice at this branch and once in Stellenbosch. The sushi rice was tasteless and bitter. You could also see and taste that nothing on the belt was fresh. Asami's will never see me...again.More

Date of visit: April 2021
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Reviewed 7 November 2020 via mobile

Visited for lunch. Small but good menu items available. Apart from Chinese also has a selection of Thai meals and of course its long conveyor belt of sushi. Watched as a number of diners returned again a Nd again to sushi belt. Must have been...good as some tables had in excess of 12 containers stacked. Explained to server that we would be sharing a few dishes and were advised Portions were quite large. Despite saying we were sharing dishes I was amazed to have the food delivered on 2 plates and had to ask for plates so we could dish up the meal between us. These arrived but no spoons to dish up with. Manager arrived to see how we were enjoying meal and when I started to explain that it would be better to serve the food in bowls so we could help ourselves he disappeared and sent over a spoon with a server. Nobody seemed interested in listening. Food was very tasty. The portion of veg fried rice was large and 4 could share it. It was very different to what we have had overseas and was quite mushy. I would really prefer to have the food served in bowls so one can buy various items for the table and then share them than have 1 largelate placed in front of me.More

Date of visit: November 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 9 March 2020 via mobile

Good sushi restaurant for a quick bite at the mall. The conveyor belt is constantly restocked. Well priced.

Date of visit: March 2020
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Reviewed 27 February 2020 via mobile

Worst Sushi ever. Service was disgusting and it was very dirty. The bottle of Wine was dirty as well. Never ever again

Date of visit: February 2020
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Reviewed 19 January 2020

When we arrived for dinner, many of the dishes on the belt looked like they’d been standing all day. This was clearly evident in the dry-texture and lack of flavour in many of the dishes we took from the belt. The chicken spring rolls that...we ordered from the kitchen came out hot, but contained pieces of raw, undercooked chicken. We sent it back to the kitchen and lost our appetite after that. The waiter didn’t apologise, nor could he provide a reason for the raw chicken. He simply said that he would “talk to the chef”. The service at the restaurant wasn’t bad, but needless to say, a restaurant that is willing to serve raw chicken, and risk the health of their guests, shouldn’t receive any stars at all. It is safe to say that we won’t be returning. There are many other good sushi places in the vicinity.More

Date of visit: January 2020
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 4 January 2020 via mobile

Alwsys nice and enjoyable. Sushi is really good, really an outing we always look forward to and this restaurant never dissapoints.

Date of visit: January 2020
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Reviewed 2 December 2019

Such a nice trendy place! Lots of affordable options, like eat as much or the buy 3 combos for 2! I couldn't even complete 1 combo! The tempura prawn just the best!

Date of visit: November 2019
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Reviewed 7 August 2019 via mobile

We visited this restaurant now on three occasions. Service is terrible so their supply of on tap and bottled beer. At the time they were running Camelthorn Helles. First visit no stock! Second time first round was perfect. Second round we were served a sour...beer, which apparently was of the wrong tap?Asian stir fries pretty bad quality. The sushi sort of acceptable. Today Camelthorn IPA no stock. Their house craft beer in bottle no stock. Just not good enough.More

Date of visit: August 2019
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Questions & Answers
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deong16
8 August 2017|
Answer
Response from Andre_Visser | Reviewed this property |
forget it if you expect good food - be prepared to eat 80% of your fill in rice, 5% in wasabi & 15% with salmon ~ no tuna, no prawn & no service..
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Frequently Asked Questions about Asami's Tygervalley Centre

Yes, Asami's Tygervalley Centre offers takeaway services.

Asami's Tygervalley Centre is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3
  • Service: 3
  • Value: 3