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Ratings and reviews

Travellers' Choice2023
RATINGS
Food
Service
Value

Details

PRICE RANGE
R 70 - R 240
CUISINES
American, Bar
Meals
Lunch, Dinner
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features, about
Reviews (65)
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63 results
Traveller rating
43
6
1
2
11
Traveller type
Time of year
LanguageEnglish
Traveller rating
43
6
1
2
11
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All reviews burger friendly vibe our waiter great meal catherine dance pardon
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Reviewed 15 November 2023

Kgomotso is incredible. Best service, best food and so fun. We loved it thank you so much. With love from Cape Town

Date of visit: November 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa, Other at Hard Rock Cafe Sun City, responded to this reviewResponded 23 November 2023

Good day Loriencher, Thank you so much for your 5* review! We are so delighted to know that Kgomotso served you well and that you enjoyed the food while with us. Hope to see you again soon.

Reviewed 17 August 2023

Terrible service the manager and some of the waiters were so drunk, we didn't get half our food or drinks that we ordered and they still insisted on charging us for the drinks and food we didn't receive the manager then tried to punch on...of the guests for complaining.More

Date of visit: August 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa, Other at Hard Rock Cafe Sun City, responded to this reviewResponded 17 August 2023

Good day 151shayag, thank you for your feedback. We are so sorry to hear about the bad service you received. This is not the type of experience we want our guests have. This type of behavior's unacceptable. Please can you reach out to us at...More

Reviewed 6 August 2023

A quick tasty meal efficiently served by a prompt friendly waitress. Meal was filling and in a full restaurant delivered fairly quickly. Waitress did not hover but was available.

Date of visit: August 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa, Other at Hard Rock Cafe Sun City, responded to this reviewResponded 8 August 2023

Good day A6189lSandreb, Thank you so much for your 4* review! We are so delighted to know that you enjoyed your and that good service was delivered while with us. Looking forward to your next visit.

Reviewed 18 July 2023

The food at this place was absolutely horrible. For a restaurant like this to be in Sun City is embarrassing. I went with family out for dinner and each of our meals was so horrible that non of us finished it. All 4 burgers were...so dry that we had to put ketchup on them. The shrimp that was ordered was rubbery and the chicken strips so plain and dry. All of us took our food home and threw it away. Never again. I don't know why people go there, maybe they just don't know what good food should taste like. Even Steers sell better burgers than this place.More

Date of visit: July 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa, Other at Hard Rock Cafe Sun City, responded to this reviewResponded 18 July 2023

Good day trushareddi, thank you for your feedback. We are so sorry to hear about the food that you had with us, this is not the type of experience that we want our guests to have or the quality of food that we offer. Please...More

Reviewed 5 April 2023

Good food and Great service. Thanks for giving us a fantastic experience, Sbongile! Will definitaly vist again🎸

Date of visit: April 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa Johannesburg, Other at Hard Rock Cafe Sun City, responded to this reviewResponded 13 April 2023

Good day Curiosity, Thank you so much for your 5* review! We are pleased to know that you enjoyed the food and that Sbongile delivered great service. Looking forward to your next visit.

Reviewed 3 April 2023 via mobile

Paid for drinks and they kept the change. Ordered 3 meals on the end as 2 we’re out. Surf and turf burger and ribs but they were ok. Rubbish overallMore

Date of visit: April 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa Johannesburg, Other at Hard Rock Cafe Sun City, responded to this reviewResponded 13 April 2023

Good day Jonathans, Thank you for your feedback. We are sorry to hear that you did not have a good experience with us at the Café. Please can you reach out to us at gm@hrcsuncity.com so that we can understand your time spent with us...More

Reviewed 18 February 2023 via mobile

Amazing staff, atmosphere and music! Fantastic food and great drinks. You will definitely want to come again!!!

Date of visit: February 2023
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa Johannesburg, Other at Hard Rock Cafe Sun City, responded to this reviewResponded 13 April 2023

Good day Annikat, Thank you so much for your 5*b review! We are so happy to know that you enjoyed the music, atmosphere, food and drinks while with us. Hope to see you again soon.

Reviewed 11 January 2023 via mobile

The customer service and food was 10/10. Our waiter and the restaurant manager were friendly and engaging, I would recommend Hard Rock Cafe at Sun City.

Date of visit: January 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa Johannesburg, Other at Hard Rock Cafe Sun City, responded to this reviewResponded 13 April 2023

Good day OnAir66365621815, Thank you so much for you 5* review! We are so delighted to know that you enjoyed your time while with us. Looking forward to your next visit.

Reviewed 28 December 2022 via mobile

Thato was incredible. She checked on us throughout our visit. Super friendly and well informed about the menu . Loved her and the restaurant

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa Johannesburg, Other at Hard Rock Cafe Sun City, responded to this reviewResponded 13 April 2023

Good day 936mapasekam, Thank you so much for your 5* review! We are so happy to know that Thato was incredible and that she delivered great service. Looking forward to your next visit.

Reviewed 20 December 2022 via mobile

Sibongile is excellent. 11/10. She’s pleasant, serves with a smile. Really an asset to the business. Bubbly and what is needed in this space and in these times.

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa Johannesburg, Other at Hard Rock Cafe Sun City, responded to this reviewResponded 13 April 2023

Good day Billyy v, Thank you so much for your 5* review! We are so pleased to know that Sbongile was excellent and that she delivered great service. Hope to see you again soon.

Reviewed 8 December 2022 via mobile

One of the best Hard Rock Cafes in the world, great service, nice atmosphere, Fatso and Baliseng were brilliant!

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa Johannesburg, Other at Hard Rock Cafe Sun City, responded to this reviewResponded 13 April 2023

Good day Fractalistx, Thank you so much for your 5* review! We are so happy to know that Baleseng and Fatso we brilliant and that great service was delivered while with us. Looking forward to your next visit.

Reviewed 8 December 2022 via mobile

Firstly I waited ages to be served plus you have to scan on you phone for the menu which to ages. I then asked for lamb chops and desert South Africa’s desert Malva pudding both and other choices were sold Out and this was 5pm...ridiculous . I had BBQ chicken tough and warm . Not what I expect from one off the most expensive restaurants here.More

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa Johannesburg, Other at Hard Rock Cafe Sun City, responded to this reviewResponded 13 April 2023

Good day tonyg06, Thank you for your feedback. We are sorry to hear that you did not have a good experience with us at the Café. Please can you reach out to us at gm@hrcsuncity.com so that we can understand your time spent with us...More

Reviewed 2 December 2022

Had great service and made excellent drinks. Had an amazing time at hard Rock due to his personality. Lovely

Date of visit: December 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa Johannesburg, Other at Hard Rock Cafe Sun City, responded to this reviewResponded 13 April 2023

Good day Ncas1304, Thank you so much for your 5* review! We are so happy to know that Thabiso delivered great service and that the dinks were excellent. Looking forward to your next visit.

Reviewed 9 November 2022 via mobile

Sbongile was great. Great service The food was great, as we have requested it to be. Overall great experience

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa Johannesburg, Other at Hard Rock Cafe Sun City, responded to this reviewResponded 13 April 2023

Good day Makgath, Thank you so much for your 5* review! We are so pleased to know that the food was great and that Sbongile delivered great service. Hope to see you again soon.

Reviewed 9 November 2022 via mobile

Sbongile - very good, very attentive. Great meal. Will be coming back again and hopefully have the same waitress.

Date of visit: November 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe South Africa Johannesburg, Other at Hard Rock Cafe Sun City, responded to this reviewResponded 13 April 2023

Good day TommyC, Thank you so much for your 5* review! We are so happy to know that Sbongile was very good and very attentive. Looking forward to your next visit.

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Hard Rock Cafe Sun City - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Hard Rock Cafe Sun City

Hard Rock Cafe Sun City is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3
  • Service: 3.5
  • Value: 3