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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Steakhouse, Sushi, Bar, Pub
Meals
Lunch, Dinner, Brunch, Breakfast, After-hours
FEATURES
Takeout, Reservations, Outdoor Seating, Seating, Parking Available, Television, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service, Gift Cards Available
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features, about
Reviews (212)
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177 results
Traveller rating
37
71
41
15
13
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LanguageEnglish
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Traveller rating
37
71
41
15
13
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Reviewed 13 December 2022 via mobile

Worst food and service we have experienced in Upington.Waitress did not inform the manager about our complaints and laughed it off. Owner is not involved in this restaurant and therefore doesn’t know about the quality of service and food!! Fir the same price go to...Red Ox for service and awesome food!!More

Date of visit: December 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 December 2021

Most of the waiters are not wearing masks when serving food, and our waiter was even whiping his nose with his fingers when taking our order.

Date of visit: December 2021
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Reviewed 3 October 2020 via mobile

No Service at all- end of month and the owner nowhere/ You cannot expect the waiter to be manager and waiter and even to help in kitchen After an hour and half, after we had even opened our own wine, we decided to leave.The interior...also look very sad. What a pity because it could be so different!More

Date of visit: October 2020
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Reviewed 3 January 2020 via mobile

Definitely recommend this restaurant. Had hot fresh supper here. Service friendly and food arrived quickly. Atmosphere was relaxing and lovely background music.

Date of visit: January 2020
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Reviewed 1 September 2019

We stopped at BiLo's for our final meal on our trip to South Africa. The space is quite large and includes a large fountain, children's play area, bar, outdoor space, and most notably an enclosure for Springbock and an inquisitive Emu that made our lunch...much more interesting. Service was great and welcoming for my partner and I, who were looking to burn some extra time before a flight. The food was good, but not great, and the portions were very large and a very good value. We had to take half our meal to go.More

Date of visit: August 2019
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Reviewed 14 August 2019 via mobile

Nothing spectacular but nothing bad either, just average. It was a bit on the greasy side and didn't seem to be particularly South African recipes.

Date of visit: August 2019
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Reviewed 3 July 2019 via mobile

We were on our way to Namibia. Went for supper. Food very good. We stopped on our way back again for lunch. Very extensive menu: sushi to steak and in between.

Date of visit: June 2019
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Reviewed 5 May 2019 via mobile

We had very good service and excellent food. I am sure things have changed since the previous reviews.

Date of visit: May 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 April 2019 via mobile

We had a lunch break for an hour, but slow service and after 45 minutes when the food came in it was cold and we had to really eat fast to not be late for our meeting... Don’t think we’ll come back again.

Date of visit: April 2019
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Reviewed 2 March 2019 via mobile

We had a very bad experience qith the service and had to cancel our order after waiting for nearly an hour for toasted sandwiches and plate of sushi....

Date of visit: March 2019
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 February 2019

Nothing has changed from last year! Similar design and arrangement in the restaurant. The Waitresses welcomed us and we sat outside in the open area. the table was not stable and we fixed it by putting a small stone under one of its legs. they...came so fast to give us the menu books (they bring 5 and we were 6!) and to get the order for drinks (as usual in RSA) but it took so long to get the food order. we realized that is because some of my colleagues did not close their menu but they did not come even when they closed them! Yes, I remember it is very common here in RSA to be so late to serve the food but they in Bi-Lo are super slow! I ordered Chedamelt steak 200G with chips that cost 125ZAR. A 200G steak with melted cheddar cheese and mushroom sauce on it with chips and onion rings beside it. They brought cutleries but again 5 set!!! I do not understand why they counted us as 5 people! and just on sauce/salt/pepper package on one of the table sides that was not accessible for me on the other side. They have to bring tow for 6 people!!! anyway! It took again longer than half an hour and eventually we get our foods. The food was ok, not great! The meat was pretty fatty especially at the corners there was just fat. It is OK with me but if it was my partner's food she did not eat it ;) It was just acceptable for me! and at the end, they did not come to bring the check! we asked them once but no one come again and after another 15min we asked again! I don't think it was just a normal Afrikan restaurant culture to serve everything late, I felt it was lack of care actually! counting us 1 pers less twice and being late every time could not be something else! Same as last year, even though there are not so many options in Upington, the Bi-LO place and prices are not bad but I do not recommend it and if I wanna choose sw to eat I will take sw else.More

Date of visit: February 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 14 January 2019

Having travelled through Namibia for a month, we were a little tired of oryx steaks. BiLo's has a great menu and we found their pizzas are delicious.

Date of visit: December 2018
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Reviewed 9 November 2018 via mobile

Pros - Excellent place, stunning views of animals on premises including Springbok. Beer icy cold! Cons - Only visited for drinks would like to try the food. Rating - 8/10

Date of visit: November 2018
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Reviewed 10 October 2018

This place oozes quality from the moment you enter the premises. There is ample seating inside the two venues. or in the spacious, attractive outdoor area. Service is professional, and the menu adequate. The dish we ordered was well presented, exactly as ordered.

Date of visit: October 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 October 2018 via mobile

If you are looking for Great food and Great service at a convenient location and all of that at a very reasonable price, go no further than Bilo's. The family enjoyed the bucks running wild while we were dinning. Just the most tranquil place to...dine.More

Date of visit: December 2016
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Jill486
9 September 2016|
Answer
Response from Eatcritic | Reviewed this property |
Hi: as far as I remember they were open for Sunday supper... Should be confirmed however...
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Bi-Lo Bistro, Upington - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Bi-Lo Bistro

Yes, Bi-Lo Bistro offers takeaway services.

Bi-Lo Bistro is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 3.5