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Butcher Block Restaurant

2 Ncondo Place | CNR Ncondo Place & Ntusi Road, off Umhlanga Rocks Drive, Umhlanga Rocks 4319, South Africa
+27 31 566 3547
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Overview
  • Excellent35%
  • Very good41%
  • Average14%
  • Poor6%
  • Terrible4%
Travellers talk about
“steak” (57 reviews)
“prime rib” (2 reviews)
“piri piri” (2 reviews)
Closed Now
All hours
CUISINES
Steakhouse
PRICE
RR - RRR
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2 Ncondo Place | CNR Ncondo Place & Ntusi Road, off Umhlanga Rocks Drive, Umhlanga Rocks 4319, South Africa
Write a Review
Reviews (148)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 143 reviews

Reviewed 4 weeks ago via mobile

Went for a business dinner. Steak was reasonable without being top drawer. So a safe bet without being special.

Thank Tjwswazi
Savanah S, Marketer at Butcher Block, responded to this reviewResponded 4 weeks ago

Hi there! Thanks for your review! I hope that your next experience is better!

Reviewed 18 May 2017

The food is amazing. But you have to wait for a long time for the food to be served. But the wait is absolutely worth it!

Thank Eunice D
Savanah S, Marketing Manager at Butcher Block, responded to this reviewResponded 5 weeks ago

Thanks so much for the review! We hope you come back soon! The Butcher Block Team

Reviewed 10 May 2017

My wife and I dropped into Butcher Block for an early dinner in April. The setting and the vibe are great, we were seated outside. The service was efficient and our wine poured promptly. We were there for the ribs, well when the arrived the...More

Thank russella985
Reviewed 11 April 2017 via mobile

Excellent food...I had the cajun calamari. Just one negative. The milkshakes were awful...made with cheap ice-cream and over-priced in my opinion. But a lovely atmosphere

Thank Wendy P
Savanah S, Marketing Manager at Butcher Block, responded to this reviewResponded 13 April 2017

Thank you for your review.

Reviewed 10 April 2017 via mobile

Had dinner here on my first night in Umhlanga. The waiter was a bit overwhelmed with the number of tables he had and got a little confused with the orders initially. I had the ribs and wings combo which was a decent portion and totally...More

Thank Haba01
Savanah S, Marketing Manager at Butcher Block, responded to this reviewResponded 11 April 2017

Hi there, so glad to hear you enjoyed your visit to our restaurant! Thanks for the review.

Reviewed 9 April 2017

I did not get to view the menu as we all went for the lunchtime only, steak special @ R59, including a glass of wine! Service was crisp and the steaks perfectly barbecued as ordered. I'll have to go back to try the menu, but...More

Thank Juanv v
Savanah S, Marketing Manager at Butcher Block, responded to this reviewResponded 10 April 2017

Hi there, thank you so much for your review. We hope to see you again soon!

Reviewed 28 March 2017 via mobile

Went there for ma bade celebration was told I didn't book meanwhile I did..... Waited for the waiter to order drinks cos she was moping the floor n de was only 1 waiter... Service was terrible Bt Wil cum bck just for ur meals

Thank SlyfoxZeecode
Savanah S, Marketing Manager at Butcher Block, responded to this reviewResponded 30 March 2017

Hi there, We are sorry to hear that you had an unpleasant experience. We would like to get in touch with you to resolve this, if you wouldn't mind giving us your details so that we may contact you. Thanks!

Reviewed 20 March 2017 via mobile

Dropped in for a business lunch with a colleague. Not particularly easy to find it via the front of the Holiday Inn but nevertheless an enjoyable experience. Service snappy and food healthy and tasty. Will drop in again.

Thank hohatsa
Savanah S, Marketing Manager at Butcher Block, responded to this reviewResponded 30 March 2017

Thank you for your review!

Reviewed 11 March 2017

I had a lamb shank, was tasty and soft, waiters service was great, Business associate stated his steak was not so tender. The restaurant is very clean and in a good state.

Thank JAL047
Savanah S, Marketing Manager at Butcher Block, responded to this reviewResponded 30 March 2017

Thank you for your review!

Reviewed 26 February 2017

Exceptional Meals at reasonable cost. The place offers a nice sea view eating space. The menu speaks for itself and offers such a variety that you can never go wrong! Mouth-watering meals!

Thank Ignatius_Phiri
Savanah S, Marketing Manager at Butcher Block, responded to this reviewResponded 30 March 2017

Thank you for your review!

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Questions & AnswersAsk a question
giomarcondes
I am intrigued that Robynne S doesn't say anything about Mandy's comment that her husband's steak was cut wrong and that this was acknowledged by staff that evening. Reading the comment strings below I see another comment about the Butcher's Block prime rib steak - saying that cut was wrong. it is odd that 2 separate people, on 2 separate occasions, would choose to comment on the meat cut specifically, unless there is a problem - a pattern. An indication that something is/might be amiss. Never a good sign for a steak house to serve incorrectly cut steaks, or for the manager/owner to react in such a defensive way.
17 February 2016|
Answer
Response from Robynne S | Property representative |
Dear Giomarcon, I am not being in least way defensive. If a customer has a complaint and we are made aware of it we are always more than happy to rectify the problem. If there is a problem with a cut of meat then we will... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Serves Alcohol, Full Bar, Wheelchair Accessible
Good for
View, Business meetings, Child-friendly, Groups, Special Occasion Dining
Open Hours
Sunday
12:00 - 15:00
18:00 - 22:00
Monday
12:00 - 15:00
18:00 - 22:00
Tuesday
12:00 - 15:00
18:00 - 22:00
Wednesday
12:00 - 15:00
18:00 - 22:00
Thursday
12:00 - 15:00
18:00 - 22:00
Friday
12:00 - 15:00
18:00 - 22:00
Saturday
12:00 - 15:00
18:00 - 22:00
Location and Contact Information
  • Address: 2 Ncondo Place | CNR Ncondo Place & Ntusi Road, off Umhlanga Rocks Drive, Umhlanga Rocks 4319, South Africa
  • Location: Africa  >  South Africa  >  KwaZulu-Natal  >  Umhlanga Rocks
  • Phone Number: +27 31 566 3547
  • E-mail
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