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Umhlanga Rocks
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    Butcher Block

    170 Reviews
    #32 of 113 Restaurants in Umhlanga Rocks
    RR - RRRSteakhouse
    2 Ncondo Place | CNR Ncondo Place & Ntusi Road, off Umhlanga Rocks Drive, Umhlanga Rocks 4319, South Africa
    +27 31 566 3547
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    Overview
    4.0
    170 reviews
    • Excellent39%
    • Very good35%
    • Average14%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “steak” (64 reviews)
    “ribs” (5 reviews)
    “t bone” (2 reviews)
    Closed Now
    Hours
    CUISINES
    Steakhouse
    PRICE
    RR - RRR
    RATINGS
    Service
    Food
    Value
    Atmosphere
    LOCATION
    2 Ncondo Place | CNR Ncondo Place & Ntusi Road, off Umhlanga Rocks Drive, Umhlanga Rocks 4319, South Africa
    All Details
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    Write a ReviewReviews (170)
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    1 - 10 of 163 reviews

    Reviewed 2 weeks ago via mobile
    Brilliant food, service and atmosphere

    A group of friends and myself went to butcher block last night for dinner. Our Waiter Nevelle was great! He informed us about all the delicious specials and gave us recommendations. The food was absolutely divine. We all tried the Chefs specialty’s of the steak....More

    Thank SoniaG1063
    Robynne S, Public Relations Manager at Butcher Block, responded to this reviewResponded 1 week ago

    Dear SoniaG, thank you for the excellent review, we are delighted to hear that you enjoyed your meal. I shall pass on your compliments to Neville your waiter. Now that you know where our store is located we hope you come back and dine with...More

    Reviewed 3 weeks ago via mobile
    Amazing

    Loved the scenery,the staff were friendly and very welcoming. My fiancé was super excited when he saw what was done for him on his birthday. Together with the Romance Specialist they made it extra special.

    Thank saibasa
    Reviewed 15 August 2018
    Tasty but expensive

    Tried this restaurant last night - was supposed to be half price ladies night. The bill came to R300 each for a 200g steak, 1 glass of wine and a coffee - for a half price special this seemed expensive

    Thank Alison S
    Robynne S, Public Relations Manager at Butcher Block, responded to this reviewResponded 15 August 2018

    Dear Alison, the half price only applies to the main course but the bill does seem high for one person. Are you able to send me a copy of your bill to robynne@butcherblock.co.za so that I can follow up?

    Reviewed 7 August 2018
    Tasty meals

    Good tasty food, service is excellent, great choice of wines. Well worth a visit. Setting is great, with secure parking

    Thank VonVintlo
    Robynne S, Public Relations Manager at Butcher Block, responded to this reviewResponded 15 August 2018

    Thank you for the excellent review VonVintlo! Please join us again soon.

    Reviewed 10 July 2018 via mobile
    Marred at the door

    The Butcher Block was touted as one of the best places to eat, but we got off to a bad start when we were met at the door by (presumably) the maitre'de, who palmed us off on a waiter while saying "Sorry, there's a bigger...More

    Thank John G
    Robynne S, Public Relations Manager at Butcher Block, responded to this reviewResponded 11 July 2018

    Dear John, many thanks for your feedback. I must apologise sincerely for the manner in which you were greeted at our Umhlanga Branch as this is totally unacceptable. I will most definitely be taking this up with the General Manager of the store. It would...More

    Reviewed 10 July 2018
    Pleasant convenient eatery

    Our choices were well-priced, average sized portions, served hot, timely (all 3 order together), and were tasty and well executed. Desserts were what they said they were - no great shakes. Good open-plan venue well lit and pleasant. Very convenient if staying at the Holiday...More

    Thank leilag56
    Robynne S, Public Relations Manager at Butcher Block, responded to this reviewResponded 11 July 2018

    Many thanks for your positive feedback Leilag.

    Reviewed 24 June 2018 via mobile
    Disappointing

    Bad service and less than average food. Unfriendly waitress with no knowledge of the menu or what is meant to be done. This visit was a waste of time and money. I will not recommend.

    Thank sammyn5
    Robynne S, Public Relations Manager at Butcher Block, responded to this reviewResponded 25 June 2018

    Dear Sammyn, We are disappointed to hear that you did not enjoy your meal with us. We aim to provide our customers with quality meals and excellent service. I shall pass your comments on to our store management so that your concerns can be addressed.

    Reviewed 19 June 2018 via mobile
    Excellent Lunch

    Had a lunch with five friends on a Saturday afternoon. They have a lunch menu for R75 which includes a glass of wine. There is a choice of six different dishes and we tried them all. They were all excellent and the atmosphere was very...More

    Thank Gail N
    Robynne S, Public Relations Manager at Butcher Block, responded to this reviewResponded 22 June 2018

    Dear Gail, Thank you so much for your excellent review and 5 Star Rating. We are delighted you enjoyed our lunch special and meals on offer. We look forward to you dining with us again soon.

    Reviewed 16 May 2018 via mobile
    Decent meal, could be cheaper!

    Had a quick business dinner ( lamb chops with chips, very nicely cooked, medium as requested ), service was good, though the upselling is a little tiresome. If I've selected what I want already that doesn't mean I might drop it all for something stuffed...More

    Thank AndySmal
    Robynne S, Public Relations Manager at Butcher Block, responded to this reviewResponded 17 May 2018

    Dear Andy, many thanks for taking the time to write us a review. Lamb Chops were a great choice and we are delighted to hear that they were cooked as per your request. Our waiters are all required to inform customers what specials are on...More

    Reviewed 2 May 2018
    Excellent.

    Great service, great venue and so welcoming for very different type of occasions.To a certain degree,I do hope one day it has a very great way of incorporating a more night life vibe by means of having a DJ that shall fill up the atmosphere.More

    Thank BrendonD122
    Robynne S, Public Relations Manager at Butcher Block, responded to this reviewResponded 3 May 2018

    Dear Brendon, many thanks for the positive feedback on our restaurant. We do hire out the venue for private functions where we are able to provide music however due to the fact that we are located in a Hotel we are limited to what we...More

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    Ask a question
    Questions & Answers
    giomarcondes
    17 February 2016|
    Answer
    Response from Robynne S | Property representative |
    Dear Giomarcon, I am not being in least way defensive. If a customer has a complaint and we are made aware of it we are always more than happy to rectify the problem. If there is a problem with a cut of meat then we will... More
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    Restaurant Details

    Rating summary
    • Food
      Service
    • Value
      Atmosphere
    Cuisine
    Steakhouse
    Meals
    Lunch, Dinner
    Restaurant features
    Takeout, Reservations, Seating, Waitstaff, Parking Available, Serves Alcohol, Full Bar, Highchairs Available, Wheelchair Accessible
    Good for
    Child-friendly, Business meetings, View, Romantic, Groups, Special Occasion Dining
    Open Hours
    Sunday
    12:00 - 15:00
    18:00 - 22:00
    Monday
    12:00 - 15:00
    18:00 - 22:00
    Tuesday
    12:00 - 15:00
    18:00 - 22:00
    Wednesday
    12:00 - 15:00
    18:00 - 22:00
    Thursday
    12:00 - 15:00
    18:00 - 22:00
    Friday
    12:00 - 15:00
    18:00 - 22:30
    Saturday
    12:00 - 15:00
    18:00 - 22:30
    Location and Contact Information
    • Address: 2 Ncondo Place | CNR Ncondo Place & Ntusi Road, off Umhlanga Rocks Drive, Umhlanga Rocks 4319, South Africa
    • Location: Africa  >  South Africa  >  KwaZulu-Natal  >  Umhlanga Rocks
    • Phone Number: +27 31 566 3547
    • E-mail
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