Butcher Block

Someone from this business manages this listing.

#30 of 106 Restaurants in Umhlanga RocksSteakhouse, RR - RRR

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Butcher Block

Review

At a glance

Open until 10:00 PM

See all hours

Website

+27 31 566 3547Improve this listing

About

Features

CUISINES

Steakhouse

Meal types

Lunch, Dinner

PRICE

RR - RRR

FEATURES

Full Bar

Highchairs Available

Parking Available

Reservations

Seating

Serves Alcohol

Table Service

Takeout

Validated Parking

Waterfront

Wheelchair Accessible

Location

2 Ncondo Place CNR Ncondo Place & Ntusi Road, off Umhlanga Rocks Drive, Umhlanga Rocks 4319 South Africa

Parking Available, Validated Parking

Does this restaurant offer free wifi?

Yes

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Hours

Suggest an edit

Open until 10:00 PM

Sunday

12:00 - 15:0018:00 - 22:00

Monday

12:00 - 15:0018:00 - 22:00

Tuesday

12:00 - 15:0018:00 - 22:00

Wednesday

12:00 - 15:0018:00 - 22:00

Thursday

12:00 - 15:0018:00 - 22:00

Friday

12:00 - 15:0018:00 - 22:30

Saturday

12:00 - 15:0018:00 - 22:30

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3.9

223 reviews

Excellent

Good

Average

Poor

Terrible

JWMare

Meyerton215 contributions

Average

Mar 2021 • couples

First time visitors and it had some ups and downs… Lots of out of stocks on the menu my wife had to reorder her main meal 3 times…. Service was lacking especially with the drinks… The food was absolutely very good and i hope the service and short stocks get sorted and the we will give it another try.. Till next time

Written 27 March 2021

This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

rorydante

Durbanville3 contributions

Cut above the rest

Mar 2020 • family

So it was a Sunday and I had my little brother and a friend visiting. By the way this was unplanned. So the wife wanted to go out and I automatically suggested Butcher Block. Prompt friendly service. Food was great but for me the presentation really lacked. Would go again to try other stuff on the menu though. All together a satisfactory visit.

Written 6 March 2020

Dina N

Doha2 contributions

Good Food

May 2023 • family

Food and service was good. Unexpectedly the mussels in garlic sauce from the starter menu was very good, better than most seafood restaurants.

Written 14 June 2023

Leah Linda A

2 contributions

Poor service and poorer food quality

Dec 2023 • friends

We went for Christmas lunch~ the restaurant was setup terribly- we had to explain to them how better to move the table so that different tables didn’t need to sit on top of each other. Our waiter was useless. The drinks took forever. We ordered the kids food 1st and a little while after the adults- 4 of the 5 kids meals arrived with 1 adults meal and then nothing. We had to keep asking for the last child’s meal which eventually arrived. Now the one adult had almost finished his meal before the other meals came. The food was of very poor quality! Once the meal was finished the plates sat in front of us for over 10 minutes. Such a pathetic experience!

Written 26 December 2023

Explorer02226502429

3 contributions

A Perfect Evening with Outstanding Service

Mar 2025 • couples

We had a fantastic dining experience! The food was absolutely out of this world, perfectly prepared and bursting with flavor. The ambiance was warm and inviting, making for a truly enjoyable evening. A special mention to Mark, our waiter—his attentiveness, knowledge, and friendly demeanor elevated our experience even further. Highly recommend and can't wait to return!

Written 18 March 2025

kevintip

Bloubergstrand5 contributions

Special or no special I will not return

Mar 2023 • couples

When you do a R299 special to showcase your restaurant, you would expect a great showcase, this was a showcase with dirty broken windows and tattered half empty shelves. Half the items on the special menu were not available , service was terrible at best. This place came across as a low class noisy drinking hole masquerading as a high class eating establishment. Very disappointing

Written 19 March 2023

Tregalaphus

Victoria Falls36 contributions

Disappointing

Feb 2022 • couples

My wife and I went for a late lunch and ordered the hake and prawn special. The fish was cooked to perfection and together with the inclusive wine it was a pleasant experience. The bill came and we paid in cash giving the waitress two, two hundred Rand notes. The change we received did not even equate to change of R300 let alone R400 and since the waitress was under no pressure (there was only two other diners) it was obviously not a "mistake." How sad and disappointing.

Written 3 February 2022

sallyr1964

Cardiff96 contributions

Avoid

Mar 2023 • couples

Worse meal I’ve ever had in S Africa … starters of snails were ok to be fair … but only ok !! We were asked how we wanted steak and burger … impressive when asked how you want a burger so presumed was homemade… steak was ordered medium/rare and burger medium…. Both came well done…and burger was pre-made thick dried out thing !! Manager did come to see us but didn’t really say much !!

Written 8 March 2023

Boni

3 contributions

Worst Service and burnt food

Oct 2021 • couples

So we decide change of scene is called for so as couples decided let's try out Umhlanga branch little did we know that our evening was about to become a living nightmare. We ordered the shisa nyama platter , we did realize that you meant it literally . The meat was burnt to the point that it tasted bitter and it was also dry , seeing that we can't eat this even if we tried we spoke to a waitress who in turn sent the manager over who did not introduce himself nor state his position he just arrogantly told us " he does not see anything wrong with the food, I then asked him to taste it at showed the wings that were pitch black. He then walked away never To be heard from again. We asked for the bill asked to see him as the staff had now informed us that his new was Lucas and the manager of that franchise, an hour later still no Lucas . Out fo the 7 of us only 1 person got a decent plate . From when we arrived the hair on the table and dirty glasses we tried to not let it bother us but the last straw was the crappy food we were served with rudeness from the manager. So we paid their R1700 bill and asked for the nearest fast food place so we get something to eat as we left that place starved . I regret going to that place it ruined our night and ontop of that it was meant to be a celebration dinner of which it ended in all of us upset and hungry. I would love to hear how this issue of the rude and arrogant manager will be addressed ohh and how can I forget the coal they gave to us and called a meal I have attached some pictures. npmiya1@gmail.com

Written 31 October 2021

Priscilla

Mount Edgecombe2 contributions

Totally ruined mother’s day

May 2021 • couples

We decided to give Butchers Block Umhlanga (opp The Pearls) a try for a nice chilled Mother’s Day lunch - just hubby and me! We ordered our starters soon after we arrived at about 1.15 and our mains shortly thereafter. Our starters arrived about half an hour later - longer than expected but acceptable (just to add at this point that although it was Mother’s Day Butchers block was not that busy!) and, even though the sauce on my calamari was not what I had ordered, it was still very tasty and I was prepared to overlook that! Once our starters were done, we were ready for our mains - one surf and turf and one steak with wild mushrooms and prawns. We watched the next door table get their starters, finish them and then get their mains which looked remarkably similar to ours, pay and leave. Our mains were still conspicuous by their absence! After an hour had elapsed during which time our waitron had told us the food was on the way once or twice, I started to get ‘hangry’! I demanded we were told what was happening and when our food would be coming! I was told it was being plated! My husband got up to go and have a cigarette and declared that if the food had not made an appearance when he returned we should rather just ask for the bill and leave. I passed this information on to the waitron and asked to see the manager! Hubby returned to no food swiftly followed by the manager! I told him it was unacceptable and we wanted our bill sans our mains. As he was apologising (sort of) but blaming the waitron for not telling us there would be an hours wait (how long does a medium rare steak and a couple of prawns take to cook I ask myself!) our food arrived looking slightly anaemic but more annoyingly sporting mashed potato in place of a baked potato for hubby! This was really the final straw! The food was sent back, the bill requested and we left feeling very hungry, deeply disappointed and annoyed that Mother’s Day had become a battle ground! I will never darken their doorstep again!

Written 9 May 2021

mbydes

London2 contributions

Absolutely terrible

Apr 2021 • couples

Absolutely terrible experience, booked restaurant week special but waitress and manager had no idea. Ordered off menu, wife got halloumi skewers, could possibly have been but definitely tasted old/off. I got bone marrow to start, was average but some of the deeper parts of marrow were stone cold and not cooked. Wife ordered sirloin which was fine, I ordered rib eye, arrived 5 mins after wife’s order and could’ve been any cut of meat, indistinguishable from sirloin. Ordered medium rare but meat was cooked blue, sent back and came back slightly more cooked. Ended up eating wife’s steak and taking undercooked rib eye home for dogs. Heard one other table absolutely slamming the manager for poor service. Will definitely definitely definitely never be returning here.

Written 1 April 2021

Amy L

1 contribution

Excellent dinner and incredible staff on the pier!

Jun 2022 • none

My husband and I were in Umhlanga on our honeymoon from Australia, and were so excited to try a delicious South African steak at Butcher Block on The Pier. To start, the booking process was smooth and easy. We were seated quickly indoors, and straight away the customer service was efficient and friendly. Our waitress was excellent! Most importantly, the food was sensational. My husband had steak with a side of mash, which was one of the best mashed potatoes he had ever eaten! The steak for both of us was cooked to perfection, and we were left impressed till the last bite. On top of all of this, the manager went out of his way to call us an Uber back to our hotel, and walked us out the Uber as well. We cannot wait to return next time for lunch!

Written 20 June 2022

Katrina Z

Dubai73 contributions

Dinner with friends

Aug 2023 • friends

Had a lovely dinner with colleagues in this venue. Steak was delicious, on top of everything mushroom sauce made it taste even better! Special thanks to Rose for her excellent service and recommendations in food and beverages!

Written 5 August 2023

AlanS

Durban44 contributions

Worst mussels ever

Sept 2022 • none

We went for lunch at the Hillcrest Corner branch of Butcher Block. The restaurant has an attractive interior and service was good. Ordered two starters each - mussel pots, panko prawns and grilled calamari. The mussels were quite frankly the worst I have ever been served. Dried out, overcooked and crumbling, with a tasteless gelatinous sauce - almost inedible. The prawns were good - crunchy and tasty. The calamari was also overcooked but not too bad. I suppose this is a steakhouse, but if a dish is on the menu it should meet a certain standard. We will not be back.

Written 29 September 2022

Justus

Oudtshoorn4 contributions

Perfect food & great service

Sept 2022 • couples

We went there on our arrival day (stayed at the hotel next door) because we were too tired to go anywhere - we were positively surprised and even went there again on our second and last evening. The steaks as well as the burgers and the pasta is delicious. They add 10 % tip on the bill automatically (we have not seen that before) but it is absolutely well deserved, the staff is very friendly and attentive! 100 % would recommend.

Written 22 September 2022