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Butcher Block

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2 Ncondo Place | CNR Ncondo Place & Ntusi Road, off Umhlanga Rocks Drive, Umhlanga Rocks 4319, South Africa
+27 31 566 3547
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Overview
  • Excellent39%
  • Very good36%
  • Average13%
  • Poor7%
  • Terrible5%
Travellers talk about
“steak” (62 reviews)
“ribs” (6 reviews)
Closed Now
Hours
CUISINES
Steakhouse
PRICE
RR - RRR
RATINGS
Service
Food
Value
Atmosphere
LOCATION
2 Ncondo Place | CNR Ncondo Place & Ntusi Road, off Umhlanga Rocks Drive, Umhlanga Rocks 4319, South Africa
All Details
Write a ReviewReviews (159)
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1 - 10 of 153 reviews

Reviewed 14 March 2018 via mobile

I have visited this restaurant twice before and both times it was great. Tonight however was a totally different experience. I eat my steak Rare, and a 21day mature steak as they claim, should have very little to no blood/steak juices in. When I ordered...More

Thank BiggyC
Robynne S, Public Relations Manager at Butcher Block, responded to this reviewResponded 4 weeks ago

Dear Biggy, I am sorry to hear that your last visit was not the greatest experience. I have passed your comments on to our Store Manager and she will address the issues you have raised with our staff. I do hope you join us again...More

Reviewed 11 March 2018 via mobile

We came to Butcher Block a couple of times and were never disappointed with food. This time we celebrated our friend's birthday, everyone food was excellent. Prawn cocktail had nice big prawns, chicken fillet was tender and tasty, great ribs and fantastic salmon. The only...More

Thank Larisa M
Robynne S, Public Relations Manager at Butcher Block, responded to this reviewResponded 4 weeks ago

Thank you for the excellent feedback Larisa!

Reviewed 4 March 2018

The hotel was fine. The restaurant was a disgrace to the butcher block brand. Service extremely slow. Had to ask very disinterested manageress why the wait but she looked clueless. I ordered lamb chops that we’re meant to be medium but they arrived tasting like...More

1  Thank KelvinPillay
Robynne S, Public Relations Manager at Butcher Block, responded to this reviewResponded 4 weeks ago

Dear Kelvin, I do apologise for the bad experience you had at our Umhlanga Branch. I have addressed the issue with Management and necessary action has been taken. I do hope you come back again and afford us the opportunity to redeem ourselves.

Reviewed 26 December 2017

We had meal in steakhouse that is newt to our hotel. The atmosphear is great even the door remained open making the cold wind come in. We order the steak with rare cook and found out that they were medium cooked, maybe the staff was...More

Thank AnhVu
Robynne S, Public Relations Manager at Butcher Block, responded to this reviewResponded 4 weeks ago

Thank you for the brillaint feedback!

Reviewed 5 December 2017

We have had this restaurant on our must do list for years. We live in Scotland in Black Angus country, reputedly the home of great steak cattle. We still don't get the quality and flavour of the true great steaks served at the Butcher Block....More

1  Thank philippe v
Robynne S, Public Relations Manager at Butcher Block, responded to this reviewResponded 4 weeks ago

Thank you for the fantastic feedback Philippe! We hope you join us again soon.

Reviewed 20 November 2017 via mobile

Awesome food just amazing. Great service fast and friendly. Great tp know that they serve amazing vegetarian food. Was so impressed with the quality of veg meal.

1  Thank Lutchmee M
Robynne S, Public Relations Manager at Butcher Block, responded to this reviewResponded 4 weeks ago

Thank you vor the positive review Lutchmee

Reviewed 14 November 2017

My husband and I decided to book a table at this restaurant for dinner as they were the only place serving kudu ( which I love), as we arrived we were seated after 5 min and then that is when everything went downhill. the service...More

2  Thank lifesaver90
Reviewed 7 November 2017

Recently stayed in the Holiday Inn and ate there every night. From Beef ribs to Rib eye and rump to T-bone and even the curry, everything was tops! Nice view of the ocean, some good wine to compliment the meal and friendly staff to end...More

Thank Crixxus
Reviewed 19 October 2017

This was a very mediocre meal. Staff were reasonably pleasant but the food was poor. Two of our steaks were very chewy and sinewy. One was poorly cooked. Our salad never turned up. This place needs a wake up!

2  Thank Peter F
Reviewed 20 July 2017

Has to be the best lunch special in Umhlanga R59 with a large glass of wine. What more does one need. Also, has the best views of the shoreline in Durban. Highly recommended. Thanks Des, great service...

Thank RonMacL
Robynne S, Owner at Butcher Block, responded to this reviewResponded 21 July 2017

Dear Ron, Many thanks for taking the time to send us this great review. We are always delighted to receive positive feedback from our customers. We will be launching new lunch specials soon .... hope to see you in our restaurant again soon. Regards Robynne

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Ask a question
Questions & Answers
giomarcondes
17 February 2016|
Answer
Response from Robynne S | Property representative |
Dear Giomarcon, I am not being in least way defensive. If a customer has a complaint and we are made aware of it we are always more than happy to rectify the problem. If there is a problem with a cut of meat then we will... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Lunch, Dinner
Restaurant features
Takeout, Reservations, Seating, Waitstaff, Parking Available, Serves Alcohol, Full Bar, Highchairs Available, Wheelchair Accessible
Good for
Business meetings, View, Child-friendly, Groups, Special Occasion Dining, Romantic
Open Hours
Sunday
12:00 - 15:00
18:00 - 22:00
Monday
12:00 - 15:00
18:00 - 22:00
Tuesday
12:00 - 15:00
18:00 - 22:00
Wednesday
12:00 - 15:00
18:00 - 22:00
Thursday
12:00 - 15:00
18:00 - 22:00
Friday
12:00 - 15:00
18:00 - 22:30
Saturday
12:00 - 15:00
18:00 - 22:30
Location and Contact Information
  • Address: 2 Ncondo Place | CNR Ncondo Place & Ntusi Road, off Umhlanga Rocks Drive, Umhlanga Rocks 4319, South Africa
  • Location: Africa  >  South Africa  >  KwaZulu-Natal  >  Umhlanga Rocks
  • Phone Number: +27 31 566 3547
  • E-mail
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