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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$10 - US$15
CUISINES
Steakhouse, Barbecue, Grill, International
Special Diets
Gluten Free Options
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meals, features, about
Reviews (812)
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733 results
Traveller rating
351
240
95
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23
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LanguageEnglish
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Traveller rating
351
240
95
24
23
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All reviews steak prime rib onion rings ribs chicken prawns great meat cooked to perfection meat lovers our waiter wine list umhlanga medium tender cuts spinach vibe
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Reviewed 4 days ago via mobile

We visit Butcher Boys every time we visit Umhlanga Rocks. They have, quite simply, the best steaks and the best chips around! They grill the steaks to perfection - EXACTLY as you requested! Something that some very high-end restaurants cannot do as well. In short,...and if you are lover of great steaks, you have to visit Butcher Boys. Oh, and it's probably best not to bring your vegetarian friends with you. Highly recommended ⭐⭐⭐⭐⭐More

Date of visit: October 2021
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Reviewed 2 weeks ago via mobile

I'm always a bit sceptical when visiting a restaurant that advertises the best all over. But this time I could not fault a thing. The service was excellent, the food was very tasty and perfectly done, the steaks 10/10. The menu had all the options...we were looking for although a bit pricey. Our waiter was excellent, a fork dropped on the floor was spotted and replaced in 5 sec flat. The location is very central and parking easy. Overall well worth it if you are less budget constrained.More

Date of visit: October 2021
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Reviewed 3 weeks ago via mobile

Be sure to book a table in advance during peak season. Great for serious meat lovers. Try local specialities such as pap to accommodate your favourite steak.

Date of visit: October 2021
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Reviewed 3 weeks ago

As always, the Butcher Boys didn't disappoint with regards to good food, good service and great atmosphere. The waiter made us clearly aware of the 10% service fee inclusion rate, which not all restaurants do and you could end up paying more than expected. Well...done!More

Date of visit: October 2021
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Reviewed 18 September 2021 via mobile

We have eaten at Butcher Boys in Durban previously on a regular basis but do not travel to Umhlanga often to eat. We found the prices reasonable and we thought that the food was good (as in Florida Rd. Durban.) Three out of the four...of us at steaks and the fourth person had spare ribs. We found the service bad. We got drinks when we sat down but there was no follow-up and we had to find a manager to call our waitress so that we could order food. In addition when we walked in the entrance we were told about a steak special about which the waitress was unaware. She needed to go and check facts with management. The ladies in our party ordered the special steak in a 200g size and quite some time later the waitress returned and told them that it was only available in a 300 g size. At the end of the meal when the bill came there was a sauce on the bill which we had not ordered or eaten. If we had ordered this sauce there would have been more than one sauce per steak. We queried this with the waitress who rectified the error and brought us a new bill. We then spoke to a manager who was not even in the slightest concerned about the error. His attitude was that "mistakes can happen" and the bill had been corrected and he had no further interest. Note that there is an obligatory 10% service charge. I think that this is good in that waiting staff do not get treated badly and under-tipped but it is also bad because it provides no incentive to staff to give good best service as they know they will get a tip whether service is good, bad or indifferent.More

Date of visit: September 2021
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Reviewed 16 September 2021

The waiter recommended the Angus Sirloin Special. It was incredibly tender and delicious. The wine was greaf, as was the starter and dessert we had. We also had an informative brief about the wet and dry aging processes.

Date of visit: September 2021
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Reviewed 4 September 2021

What an amazing evening. Fantastic food, great service, our waitress Kanyo great , fantastic personality. Overall we had a great experience. Money well spent.

Date of visit: September 2021
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Reviewed 6 August 2021 via mobile

I own a penthouse just above the shopping/restaurant area and have ordered or gone to the restaurant in the past, with service being efficient. This time on the 1st August, on my birthday,it was abysmal. We gave a tip to the young man who served...us because it was clear that he had not been trained. The system of tipping is also quite strange in that you are meant to choose and decide beforehand if you are amenable to having the 10% tip included or not🤷🏾‍♂️while in principle this is understandable, there is no motivation to have great service.Then again, while the covid lockdown presents a lot of challenges and the waiter warned us we would need to settle the bill before 9pm, when the manager came past our table, sulking and saying “we must hurry so we can close”, it proved our point that training is a challenge and he needs more training in customer service, for him to train his staff ...and without using the covid as an excuse.More

Date of visit: August 2021
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Reviewed 15 July 2021

My husband and I had the pleasure to have lunch at Butcher Boys Umhlanga on 3 April and 9 April 2021. Strict Covid19 protocols were followed. We chose a table outside. Hand sanitiser was available on the table. The outside seating area boasts a cheerful...holiday ambience. Our waiters, Khanyo and Marcus were very friendly and professional. I had beef Carpaccio which consisted of thinly sliced beef fillet with dots of basil pesto and topped with shaved parmesan on both occasions and it was simply delicious. My husband had the lamb ribs which was tender and a T-bone (600g) which was grilled medium -rare to order. He thoroughly enjoyed both meals. The hand cut potato chips was also delicious. I could not resist to have a few from the bowl on his plate. We had a bottle of Boschendal Blanc de Noir which was excellent and moderately priced at ZAR 145. We also had a Franschhoek Chenin Blanc which we thoroughly enjoyed and priced at ZAR 150. We concluded our meals with Kahlua Dom Pedros which was excellent. Well done to all involved in providing us with high quality service and delicious food in a relaxing ambiance. We will be back next year.More

Date of visit: April 2021
Helpful?1  
Reviewed 15 June 2021 via mobile

Two nights in a row. Can’t fault a thing. Service by stretch amazing and so were the fillets and the Greek salad ! Try the Bruce jack pinotage / Malbec blend ,.. fantastic at 165 a bottle . Well done butcher boys! See you soon

Date of visit: May 2021
Helpful?1  
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Questions & Answers
Ask a question
_cbongubane1
20 August 2019|
AnswerShow all 7 answers
Response from Derryck M | Property representative |
Hi cbonguba, please visit our website where you can make an online booking. There are three different options, Umhlanga, Florida Rd or Hillcrest, please ensure you book at your preferred restaurant. If it's Umhlanga you can... More
1
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SK1183
5 September 2017|
AnswerShow all 8 answers
Response from 915heatherh | Reviewed this property |
Sorry, I don't know
0
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Chackomc
11 October 2016|
AnswerShow all 9 answers
Response from CJ-what | Reviewed this property |
Yes bookings is essential.
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Frequently Asked Questions about Butcher Boys (Umhlanga)

Yes, Butcher Boys (Umhlanga) offers takeaway services.

Butcher Boys (Umhlanga) is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4