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Ratings and reviews

Travellers' Choice
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Local cuisine, Seafood, European, International, Vegetarian Friendly
Special Occasion Dining, Romantic, Groups, Business meetings
About
For more than 70 years The Grill Room has been a beacon of gracious service and elegant cuisine, a destination for celebrations and occasions. For marking milestones and forging lifelong memories. Today, under the culinary leadership of Executive Chef Kevin Joseph, The Grill Room delivers a sophisticated fine dining experience that blends classical continental cuisine with the bountiful produce and vibrant hospitality of Africa. The menu offers a combination of classic plates created by Bea Tollman, president and founder of The Red Carnation Hotel Collection, alongside signature dishes and contemporary creations. Adding a delicate flourish of culinary theatre to the experience, a signature of
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Dinner
CUISINES
Seafood, European, International
FEATURES
Reservations, Private Dining, Seating, Parking Available, Validated Parking, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service
Reviews (524)
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502 results
Traveller rating
353
89
43
10
7
Traveller type
Time of year
LanguageEnglish
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Traveller rating
353
89
43
10
7
Show reviews that mention
All reviews crepe suzette oysters lamb cakes filet oyster box fine dining special occasion dress code like royalty birthday dinner impeccable service well taken care wonderful evening dining experience our waiter beautiful restaurant
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Reviewed 3 weeks ago via mobile

We spent our last night at this beautiful restaurant before our flight home the next day. Due to covid restrictions the kitchen closed at 8:30pm so we was advised to arrive earlier than our 7:30 booking. When we arrived the restaurant was empty so we...decided to have a drink in the bar opposite. We are so glad we did. Charlie who served us was so helpful, he talked us through the menu, assured us the restaurant would soon be busy, and it was and was so easy to chat to. Thank you Charlie. We are so happy we chose this restaurant, the food was outstanding, service impecable & the most remarkable end to our first time holiday in South Africa.More

Date of visit: September 2021
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Reviewed 27 August 2021 via mobile

Waitron- 197 Byron C From being greeted to the door to the time we left amazing service, amazing food, such attention to detail and plans being made for my Gluten Intollerant Husband. (Myself not making plans and advising ahead of time, they were still happy...to assist) All food was amazing and fresh. Byron was always there to assist and fill up our glasses ( or make us happily tipsy lol) Will definitely come back and recommend to anyone who asks! Thank you for an amazing evening! Love the Edwards FamilyMore

Date of visit: August 2021
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Reviewed 11 July 2021

We took my mother and father here for dinner to celebrate their birthdays while on vacation, and we all had an excellent experience. The staff was welcoming and helpful, and we always had exactly what we needed. For example, my father couldn't read the menu...because he forgot his reading glasses, so our head server brought out a tray of reading glasses for him to use. All of our food was perfectly prepared, and we enjoyed all of our entrees. The kitchen also sent out several additional dishes throughout the night, which we appreciated. Overall, we were so pleased with our experience and would highly recommend The Grill Room to others.More

Date of visit: July 2021
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Reviewed 23 April 2021

This is a beautiful restaurant, we were staying at the Oyster Box and had an evening meal. But the food was not as great as many fine dining establishments we have been to. Elements of the meal such as the oysters and my starter was...exceptionally good, but my husbands duck starter was clumsy and poorly plated. The main again was tasty but could not be described as fine dining, more like expensive middle of the road food, the same with the dessert. The wine was exceptional but over priced. What made this place was the amazing staff who made you feel extra special. Staff deserves to be rated at 5 but the food probably 3.More

Date of visit: April 2021
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Reviewed 11 April 2021 via mobile

Firstly, let me just say that this review is going to overflow with superlatives! To start with, the decor, lighting and general ambience is classy and elegant and really contributes to a fantastic dining experience. The staff are impeccable, attentive and highly professional. My compliments...to their managers and trainers. Such staff really compliment the dining experience. The food, ahh the food! The menu contains some mouth watering dishes, but I eventually chose the flame grilled oysters, the Pate de Fois Gras and the Oyster Steak Dianne. My wife went for the Atlantic Scallops followed by Cape Salmon and Prawns. All dishes were superbly prepared and presented. However, I must make special mention of the Oyster Steak Dianne that was expertly prepared at the table by Lucky. It really added a touch of theatre to the meal, and he cooked the delicate medallions of fillet to a perfection that is matched by very few top chefs! All in all, a perfect way to end our 40th wedding anniversary. If you have a special occasion coming up, or are just passionate about great food, book a table at the Grill Room! Very highly recommended! 👍👍👍👍👍More

Date of visit: April 2021
Helpful?1  
Reviewed 8 April 2021

We visited The grill room in February this year..it was a pleasant and wonderful experience as usual.. the food was impeccable and the service of the highest class.. The Oyster box never disappoints.

Date of visit: February 2021
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Reviewed 7 April 2021 via mobile

We were celebrating our 3rd wedding anniversary and decided to visit the grill room - The oyster box. Everything was very pleasant, the food, the service, the atmosphere - all 10/10. But the highlight of the evening was the dessert. I had the white chocolate...fondant. BEST. DESSERT. EVER!! A decadent and rich, buttery white chocolate fondant served with black sesame ice cream, uzu gel pearls, lemon cream and a crispy lace tuille. Masterchef quality!More

Date of visit: April 2021
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Reviewed 4 April 2021 via mobile

They enforce a dress code but don’t tell you when booking..we arrived to be told it’s an high end venue yet we’ve been guests and clients at both the hotel and restaurant before...eye for details should encompass everything yet with our starter a deformed fork...was placed on the tableMore

Date of visit: April 2021
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Reviewed 3 April 2021

A fine dining experience thats worth a try. Absolutely brilliant service. Staff and the chef are accommodating (we don't consume beef and they happily swapped the filled for lamb instead). It is very expensive though. If you have the opportunity to do this, try it.

Date of visit: April 2021
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Reviewed 2 April 2021 via mobile

If you want to be treated like royalty I'd highly recommend this place. Great food, great service Can't wait to come back! Great place for special occasions. Manger, waiters and chef all deserve my highest compliments

Date of visit: April 2021
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Questions & Answers
Ask a question
Departure50713385211
9 October 2021|
Answer
Response from RobertoOBH | Property representative |
Dear Guest, Thank you for your enquiry. You are welcome to book for 25 people in a separate venue which may be set up for a birthday party and bring your own cake. Please contact the hotel and our Banqueting Reservations... More
0
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Johline
9 September 2019|
AnswerShow all 3 answers
Response from stevelDurban | Reviewed this property |
Yeah they will definitely have something on but best to book now although Umhlanga Town will be buzzing
2
Votes
Road820598
3 October 2018|
Answer
Response from RobertoOBH | Property representative |
Dear Guest, Thank you for your enquiry. We do not presently offer lobster on our menus, however I would like to suggest you contact our Restaurant Reservations on 031 514 5000 when they will gladly take your details and... More
1
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Frequently Asked Questions about The Grill Room

The Grill Room is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4
  • Atmosphere: 4.5