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1 Palm Boulevard | Shop G037, Gateway Theatre of Shopping, Durban 4319, South Africa
+27 31 566 3071
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  • Excellent18%
  • Very good50%
  • Average18%
  • Poor14%
  • Terrible0%
21 Jan 2018
“can never fault the food! but the service on the other hand....”
4 Jan 2018
“Delicious ”
Open Now
10:00 - 22:00 Hours
Portuguese, Fast food
1 Palm Boulevard | Shop G037, Gateway Theatre of Shopping, Durban 4319, South Africa
All Details
Write a ReviewReviews (27)
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1 - 10 of 24 reviews

Reviewed 22 January 2018

will always love Nando's wherever i eat it but they definitely need to improve on their service skills at this branch, waited way tooooo long for the meal and seemed like no one can tell you when you will get your food and no one...More

Thank karenk7772017
Reviewed 5 January 2018 via mobile

Nandos is always a good option because the food is consistently good. This branch is based in the Gateway mall so is quite busy. Ordering takes long. Check your order since it doesn’t always get captured correctly. The food takes really long to prepare. There...More

Thank Aisha W
Reviewed 30 November 2017 via mobile

Nothing to rave about.. meal was ok. But service via Mr Delivery was poor. Got the ordered mixed and wrong flavour of soft drink. Not impressed though mr delivery has apologised and a voucher was sent as a good gesture. Nandos is abit pricy and...More

Thank Mr_MJO
Reviewed 28 October 2017 via mobile

I ordered mild, twice, both times the chicken was sour and hot...this was from the La Lucia and Malvern branches...not everyone who goes to Nandos wants hot food....

Thank TalithaAppadu
Reviewed 31 July 2017

Does anyone know the graph a mean? its taste verses price, a Michelin star restaurant can charge an exorbitant price because it falls above the median, KFC falls below the median as it is cheaper than what its taste would suggest. Nando's started off being...More

Thank technogeek001
Reviewed 26 July 2017 via mobile

You always know what to expect at Nandos and this is no exception. Nice outside seating and a good convenient location.

Thank G1716SSdanielw
Reviewed 31 May 2017

great decor. we ate in service was good. excellent bathrooms and wash up area to clean your hands. lemon and herb chicken with haloumi salad was great!

Thank Chantel E
Reviewed 30 December 2016

On 2 occasions during my trip to Umhlanga, was my orders not taken by the store when using the Mr Delivery app. No reasons given and no apology. Very annoying and if that is the level of service then I think we done the right...More

Thank Mr_MJO
Reviewed 23 December 2016 via mobile

Initial service and taking of order was efficient. Our order however took over 45 minutes. We normally used to Nandos promise of a full chicken being done in not more than 10 minutes. When asking the manager, Natasha, about our order, she said "didn't they...More

Thank Naazia M
Reviewed 3 November 2016

Bad experience, long waits, food cold, lack in flavour compared to other branches of Nandos. Didn't enjoy. Would not recommend and won't go back there again.

Thank Nishal S
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Restaurant Details

Rating summary
  • Food
  • Value
Lunch, Dinner
Restaurant features
Delivery, Takeout, Seating, Wheelchair Accessible
Good for
Groups, Local cuisine, Child-friendly
Open Hours
10:00 - 22:00
10:00 - 22:00
10:00 - 22:00
10:00 - 22:00
10:00 - 22:00
10:00 - 23:00
10:00 - 23:00
Location and Contact Information
  • Address: 1 Palm Boulevard | Shop G037, Gateway Theatre of Shopping, Durban 4319, South Africa
  • Location: Africa  >  South Africa  >  KwaZulu-Natal  >  Durban
  • Phone Number: +27 31 566 3071
  • E-mail
Experience a truly South African dining experience at Nando's in Gateway, Durban. Our flame-grilled PERi-PERi chicken restaurants are world famous for their succulent, grilled to perfection, butterfly-cut chickens. Add spice to your life with a meal from our Portuguese style menu. We've set the eating experience on fire and we can't wait for you to join our table because if there's one thing we love as much as PERi-PERi, it's lots of people to enjoy it with!
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