We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Panarottis Gateway Restaurant

1 Palm Boulevard | Shop F271, Gateway Theatre of Shopping, Durban 4321, South Africa
+27 31 566 2582
Website
Save
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
  • Excellent23%
  • Very good39%
  • Average23%
  • Poor0%
  • Terrible15%
Travellers talk about
“pizza” (6 reviews)
“al capone” (2 reviews)
“great food” (2 reviews)
Open Now
09:00 - 22:00All hours
CUISINES
Italian, Pizza
PRICE
RR - RRR
RATINGS
Service
Food
Value
Atmosphere
LOCATION
1 Palm Boulevard | Shop F271, Gateway Theatre of Shopping, Durban 4321, South Africa
All Details
Write a Review
Reviews (13)
Traveller rating
Traveller type
Time of year
Language

1 - 10 of 12 reviews

Reviewed 15 June 2017

From great food to outstanding service, this place offers excellence in both avenues. Although every dish on offer is amazing, my favourite is the Al Capone pizza and Peri peri chicken livers. Flavours are balanced and served at a perfect temperature. The vibe is perfect...More

Thank CliveNaidoo
Panarottis, Guest Relations Manager at Panarottis Gateway, responded to this reviewResponded 23 June 2017

Dear CliveNaidoo, Grazie for the magnifico review and rating! Delivering excellent food and service is what we live for - glad you experienced just that. We hope to offer you many more good experiences with us in the future. Kind regards, Panarottis Family

Reviewed 14 March 2017

It was my first time at Panarottis after listening to adverts for years on the radio. This review is based only on the vegetarian pizza and flat bread items. The vegetarian pizza's are bland and lack flavour. I would compare them in taste to the...More

Thank Desigan321
Panarottis, Guest Relations Manager at Panarottis Gateway, responded to this reviewResponded 31 March 2017

Dear D P, Thank you for taking the time to review Panarottis Gateway. We're so sorry to hear that this was your experience. That certainly doesn't sound like the level of food quality we pride ourselves on. We would appreciate the opportunity to get in...More

Reviewed 18 January 2017

The Al Capone pizza in crispy base, is out of this world and in my view the best pizza I have ever eaten. The Service by the waitress ,probably the longest serving employee there, was top notch. She carried out her duties cheerfully and pleasantly....More

Thank kogan m
Panarottis, Guest Relations Manager at Panarottis Gateway, responded to this reviewResponded 24 January 2017

Dear kogan m, Grazie for your amazing review of Panarottis Gateway Family Restaurant. Delivering excellent food and service is what we live for - glad you experienced just that! We hope to offer you many more good experiences with us in the future! Kind regards,...More

Reviewed 31 December 2016

Good selection of pizzas with lots of toppings Quick service and staff are friendly. Used them also via the Mr Delivery app and service was outstanding

Thank Mr_MJO
Panarottis, Guest Relations Manager at Panarottis Gateway, responded to this reviewResponded 16 January 2017

Dear Mr_MJO, Thank you for taking the time to review our family restaurant. We're thrilled to hear that the food and service was a hit! We hope to see you again soon for another good dash of Mediterranean flair. Ciao, Panarottis Family

Reviewed 13 December 2016

Myself and my fiance decided to try out your restaurant as we are used to the panarottis chain. I had the mexicano pizza my fiance had chicken sub ,the taste was great ,with this we had two cappuccinos .i must compliment the waiter who served...More

Thank graham a
Panarottis, Guest Relations Manager at Panarottis Gateway, responded to this reviewResponded 27 December 2016

Dear graham a, Thank you so much your amazing review! Delivering excellent food and service is what we live for - glad you experienced just that! We hope to offer you many more good experiences with us in the future! Kind regards Panarottis Family

Reviewed 19 September 2016

Popped into Panarotti's on Sunday, Sep 18th for a quick lunch. The wait was lllloooooonnnng. Anyway, the restaurant ran out of parmesan and wasn't going to get more as it was a Sunday, definitely poor planning on the kitchen staff/managers on duty. The spaghetti and...More

Thank Mala P
Panarottis, Guest Relations Manager at Panarottis Gateway, responded to this reviewResponded 13 October 2016

Dear Mala P, Thank you for your review of Panarottis Gateway, we appreciate your feedback. Kind regards Panarottis Family

Reviewed 20 July 2016

went for breakfast was really nice with a great cappuchino . was enough for a half a day . extremely good value for money

Thank kingsrest
Panarottis, Guest Relations Manager at Panarottis Gateway, responded to this reviewResponded 5 August 2016

Dear kingsrest, We are thrilled to know you enjoyed your visit to our Panarottis Gateway Italian restaurant. We look forward to having you back again soon for our breakfast! Kind Regards, Panarottis Pizza Pasta

Reviewed 30 August 2015 via mobile

Just plain poor service and glasses dirty , table dirty cutlery also dirty 1 hour wait for a pizza and drinks can't recommend this restaurant to anyoneMore

Thank Gary P
Panarottis, Digital Customer Relations at Panarottis Gateway, responded to this reviewResponded 30 September 2015

Dear Shaun Rust, Thank you for getting in touch with us. We pride ourselves cleanliness & service and are thus horrified that this was not your experience with us. Please send us your review and contact details on customer-care@panarottis.com, so that we may have the...More

Reviewed 5 August 2015 via mobile

This restaurant is absolutely delicious. Cheesy pizzas and yummy garlic sticks. It's located on the top floor of gateway mall in the food court. And it's also halal!

Thank Fathima67
Reviewed 22 February 2015

Friendly staff. Fast service. Great food. A very busy restaurant in Gateway. The Alfreddo pasta is always a winner. The Avo Del Mezze Platter was also a great hit, except for the sundried tomato that was a bit old.

Thank Obeliz
Nearby
Nearby Restaurants
Col'Cacchio pizzeria
89 reviews
.10 km away
Sugarlicious
10 reviews
.06 km away
Greedy Buddha
191 reviews
.06 km away
Beluga
80 reviews
.12 km away
Nearby Attractions
Umhlanga Main Beach
671 reviews
2.10 km away
Gateway Theatre of Shopping
471 reviews
.08 km away
Africa Art Gallery
17 reviews
1.72 km away
Makiwa Gallery
10 reviews
1.78 km away
Questions & Answers
Get quick answers from Panarottis Gateway staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit
Improve this listing

Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch, Dinner
Restaurant features
Delivery, Seating, Waitstaff
Open Hours
Sunday
09:00 - 23:00
Monday
09:00 - 22:00
Tuesday
09:00 - 22:00
Wednesday
09:00 - 22:00
Thursday
09:00 - 22:00
Friday
09:00 - 22:00
Saturday
09:00 - 23:00
Location and Contact Information
  • Address: 1 Palm Boulevard | Shop F271, Gateway Theatre of Shopping, Durban 4321, South Africa
  • Location: Africa  >  South Africa  >  KwaZulu-Natal  >  Durban
  • Phone Number: +27 31 566 2582
  • E-mail
Description
At Panarottis Pizza Pasta Gateway in Umhlanga, quality comes first - it is a key cornerstone of our brand, along with our magnifico Italian-style menu packed full of the best food made from only the finest ingredients. We are well-known for our generous portions, handmade pizzas, delicious pastas and of course our warm, family-friendly atmosphere. Get ready to talk with your hands, because at Panarottis Restaurants, our mouths are always full!
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing