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Pesto Restaurant At The Palace Resort

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211 O.R. Tambo Parade | The Palace Resort, North Beach, Durban 4001, South Africa
+27 31 332 8351
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Overview
  • Excellent33%
  • Very good25%
  • Average27%
  • Poor6%
  • Terrible9%
10 Feb 2018
“Very, very slow service”
16 Aug 2017
“Average”
Closed Now
Hours
CUISINES
Italian, Mediterranean
PRICE
RR - RRR
RATINGS
Service
Food
Value
Atmosphere
LOCATION
211 O.R. Tambo Parade | The Palace Resort, North Beach, Durban 4001, South Africa
All Details
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1 - 10 of 36 reviews

Reviewed 10 February 2018

This restaurant's location is prime and perfect, and the prices quite reasonable. The service was almost non-existent, and this on a very quiet Friday afternoon. I had to get up more than once to request someone to serve us, at some point even having to...More

Thank OllyPolls
Shamini P, General Manager at Pesto Restaurant At The Palace Resort, responded to this reviewResponded 7 March 2018

Thank you for your feedback and I apologize for the inconvenience caused to you due to the poor service you received. I assure you that this is not the normal standard of Pesto and it has been addressed with staff and management to ensure improvement.

Reviewed 16 August 2017

Average service, food didn't take too long and was hot and fresh. Enjoyed chicken burgers and breakfast here, the eggs benedict was good. The coffee is very good and enjoyed a mojito in the evening as well! Nothing spectacular but tasty and affordable!

Thank Chryssie92
Management response:Responded 17 August 2017

Thank you for telling us about your experience and we are so glad that you enjoyed your meal at Pesto.

Reviewed 16 June 2017

Slow service throughout the evening No Penne pasta available which surprised me... how do you run out of that staple? Ended up having spaghetti with bolognese sauce which was tasty but I left thinking that with their prime location on the Durban beachfront, the meal...More

Thank FanieFza
Management response:Responded 19 June 2017

Thank you for taking the time to tell us about your experience. I assure you that this will be addressed accordingly to ensure improvement in the standard of service offered.

Reviewed 3 June 2017 via mobile

The service was slow and food was way below average. The crispy bacon was way undercooked, the pasta was bland and tasteless, the fish was dry and the pizza had bits of burned wood stuck to the underside. The hamburger seemed to be the shining...More

Thank AndrewMakkink
Management response:Responded 6 June 2017

Thank you for your feedback. I assure you that these issues will most definitely be addressed to ensure improvement.

Reviewed 3 June 2017 via mobile

Right across the road from the beach front makes it a perfect setting for breakfast and I suppose all meals. Service was fast and efficient and the food tasty.

Thank 492ricardop
Management response:Responded 6 June 2017

Thank you for taking the time to tell us about your experience at Pesto. We are so glad that you enjoyed your meal and we look forward to always welcoming you back.

Reviewed 3 May 2017

I had such bad service here. I went through for breakfast and I asked twice that if I sit outside, will someone please come and serve me and I was told they would. I sat for 15mins without someone attending to me, and a couple...More

Thank Smartiez
First_Resorts, General Manager at Pesto Restaurant At The Palace Resort, responded to this reviewResponded 12 May 2017

Dear Valued Patron Thank you for telling us about your experience. Please accept our sincerest apologies for the inconvenience caused to you. I assure you that management and staff have been addressed with regards to this incident to ensure that there is improvement. Kind regards,...More

Reviewed 5 March 2017 via mobile

Food is as a let down. Fillet steak and Lamb Cutlets smothered in a terrible barbecue sauce. The kitchen need a wake up call. At the prices they charge I would have expected better. Red wine sold at room temperature which was 31 degrees on...More

Thank cliveandmerle
First_Resorts, General Manager at Pesto Restaurant At The Palace Resort, responded to this reviewResponded 9 March 2017

Dear Clive and Merle Thank you for taking the time to tell us about your experience, constructive criticism is the root of our success. The issues you mentioned will most definitely be addressed with our chef and waitrons to ensure improvement. We sincerely hope you...More

Reviewed 25 February 2017 via mobile

A very nice place to eat in solo.. quiet and good food. Very affordable. The waiters are very hostfuln and take care of you. Make sure all is always great for you..

Thank sylvieg289
First_Resorts, General Manager at Pesto Restaurant At The Palace Resort, responded to this reviewResponded 2 March 2017

Thank you for taking the time to tell us about your experience at Pesto. We are glad you enjoyed your time with us and we look forward to always welcoming you back Kind regards, Shamini Pather General Manager - The Palace

Reviewed 18 February 2017 via mobile

I can only say it is the worst service I ever recieved from a restuarant. We waited an our for the first food to come out the kitchen and more than 15 minutes for the rest. The manager I must say is not informed about...More

Thank gerhardusels
First_Resorts, General Manager at Pesto Restaurant At The Palace Resort, responded to this reviewResponded 21 February 2017

Thank you for taking the time to tell us about your visit. I must apologize for the poor experience you had and would appreciate your contact details so that I can contact you directly in order that I can address the issues raised, improve our...More

Reviewed 5 February 2017

The restaurant offers a good breakfast Buffet esp for the hungry or those having a busy day ahead.Lunch good curries or a bunny chow. Staff are helpful and friendly.More

Thank Trip-adv_SA
First_Resorts, General Manager at Pesto Restaurant At The Palace Resort, responded to this reviewResponded 7 February 2017

Thank you for telling us about your experience at Pesto. We are so glad that you enjoyed your time with us and we will most definitely pass your comments onto the rest of the team. We look forward to always welcoming you back to enjoy...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Breakfast, Lunch, Dinner
Restaurant features
Seating, Waitstaff, Serves Alcohol, Reservations, Wheelchair Accessible
Good for
Child-friendly, Groups
Open Hours
Sunday
07:00 - 22:00
Monday
07:00 - 22:00
Tuesday
07:00 - 22:00
Wednesday
07:00 - 22:00
Thursday
07:00 - 22:00
Friday
07:00 - 22:00
Saturday
07:00 - 22:00
Location and Contact Information
  • Address: 211 O.R. Tambo Parade | The Palace Resort, North Beach, Durban 4001, South Africa
  • Location: Africa  >  South Africa  >  KwaZulu-Natal  >  Durban
  • Phone Number: +27 31 332 8351
  • E-mail
Description
Looking for a quick bite to eat, a creamy cappuccino or in the mood for room service? Pesto is open for breakfast, lunch and dinner, serving an array of delicious treats. Don't miss out on fine Mediterranean dining at Pesto Restaurant, situated on the ground floor overlooking the promenade.
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