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Ubuntu Buffet Restaurant

777 Frikkie Meyer Boulevard | Emerald Resort & Casino, Vanderbijlpark, South Africa
+27 16 982 8005
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Overview
  • Excellent32%
  • Very good26%
  • Average6%
  • Poor10%
  • Terrible26%
Travellers talk about
Restaurant Hours
CUISINES
African, Mediterranean, Grill, Vegetarian Friendly
PRICE
RR - RRR
RATINGS
Service
Food
Value
LOCATION
777 Frikkie Meyer Boulevard | Emerald Resort & Casino, Vanderbijlpark, South Africa
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Reviews (30)
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1 - 10 of 30 reviews

Reviewed 29 April 2017 via mobile

We did eat lekker boere kos. Felt like we were on the groot trek. Was enjoyable yet gaaf. With a variety of foods 🥘 and drinks 🍹 that you can geniet. R160 for a dhuk meal.More

Thank Charl C
Laurent P, Manager at Ubuntu Buffet Restaurant, responded to this reviewResponded 8 May 2017

Hello Charl C Thank you for your review and comments. Your feedback is appreciated. It's not only good wholesome 'boere kos' served up at Ubuntu Buffet. We cater to a vast variety of tastes and it's this wide variety that makes us different. We look...More

Reviewed 20 April 2017 via mobile

Over cooked and possibly old food. At 175 rand per person it was a rip off. Stew was tasteless and carvery dry.More

2  Thank marshemaharaj
Laurent P, Manager at Ubuntu Buffet Restaurant, responded to this reviewResponded 25 April 2017

Hello marshemaharaj Thank you for your review and comments. Please accept our apologies for your unpleasant experience at Ubuntu, the poor quality of food should not have happened. We will address your comments with the chef to avoid another recurrence .I would like to invite...More

Reviewed 14 April 2017 via mobile

My family and I went to Ubuntu restaurant at Emerald casino for Easter buffet lunch. We were told u pay upfront before we could even sit. The table setting disappointing as it did not have all the cutlery and napkins. The food was terrible as...More

1  Thank melodymanyaka
Laurent P, Manager at Ubuntu Buffet Restaurant, responded to this reviewResponded 21 April 2017

Hello melodymanyaka Thank you for your review. I apologise for your unpleasant experience at our Ubuntu Buffet Restaurant. I would like to make contact with you in person so that this review can be discussed and have sent you a private message asking for your...More

Reviewed 9 February 2017

It is quite a mission to get a booking here, even though it wasn't busy when we went. The buffet is nice, a few different items compared to what I have had at a buffet before, including pizza. The layout means it can get congested...More

Thank zbrentano
Laurent P, Manager at Ubuntu Buffet Restaurant, responded to this reviewResponded 13 February 2017

Hello zbrentano Thank you for the review and rating Ubuntu Buffet so highly on TripAdvisor. In order to constantly evaluate our property and staff, your comments are appreciated. The restaurant, with its many buffet stations, is designed to offer you a unique food experience and...More

Reviewed 20 January 2017

Large variety of starters /salads... Hot meals also good....No Fish Dishes which is disappointing. I enquired about the fish and was told only fishcakes at salad station were available. Good chicken stir fry. Lots of variety at the desert station. Waffles are to die for....More

Thank NAZ312578
Laurent P, Manager at Ubuntu Buffet Restaurant, responded to this reviewResponded 25 January 2017

Hello NAZ312578 Thank you for your review and rating Ubuntu Buffet the maximum 5 stars on TripAdvisor. Thank you too for the favourable comments. I'm pleased that you enjoyed our menu so much. Wednesday's are definitely a sure way to maximise eating out and even...More

Reviewed 17 January 2017 via mobile

I previously had a nasty experience and was invited to re-visit the facility on the 14-01-2017. I was amazed by the service rendered and the special treatment from Monica, a waitress at Ubuntu. Well done and I will see you soon. The trip was worth...More

Thank theom238
Laurent P, Manager at Ubuntu Buffet Restaurant, responded to this reviewResponded 20 January 2017

Hello theom238 Thank you for that wonderful feedback and for giving us a second chance. I’m so pleased that you noticed such a great improvement and we will make sure that Monica knows what a large part she had to play in making your visit...More

Reviewed 13 December 2016

First of all we booked a table two days in advance only to get there and have to stand around looking all pitiful as there weren't tables available as the place was packed to the rafters, and we were eventually given seating at some dark...More

Thank MakLove
Laurent P, Manager at Ubuntu Buffet Restaurant, responded to this reviewResponded 14 December 2016

Hello MakLove Thank you for your review. Your comments and feedback are appreciated. I apologise that your experience did not match your expectations and that your table was not ready. This is certainly not the usual service and buffet normally on offer. Ubuntu Buffet prides...More

Reviewed 3 December 2016 via mobile

The whole experience started when we made the booking, the lady on the phone was not really interested in our booking not taking any of our details, then we get to the restaurant, the music was far too loud, had to wait at least 15min...More

Thank SJsmith27
Laurent P, Manager at Ubuntu Buffet Restaurant, responded to this reviewResponded 7 December 2016

Hello SJsmith27 Thank you for your review. We appreciate the feedback and apologise that your experience did not match your expectations. This is certainly not the usual service and buffet normally on offer. May I ask that you make contact with me the next time...More

Reviewed 2 December 2016

Hi, for the second time we have been extremely disappointed in this restaurant we went again this week the dishes was so oily had to try and clean them with serviettes but not much help ( do you not have very hot water) again the...More

Thank Drienie V
Laurent P, Manager at Ubuntu Buffet Restaurant, responded to this reviewResponded 6 December 2016

Hello Drienie V Thank you for your review. We appreciate the feedback and apologise that your experience did not match your expectations. As cleanliness is a priority across the entire Resort, your review concerns me and I will immediately address this with the staff. If...More

Reviewed 3 October 2016

The buffet did not cater for someone who does not eat beef or pork.The chicken at the carvery was finished by 07:15pm.More chicken was prepared that was deep fried in oil and undercooked and was served at 08:30pm. The head chef's comment to the lack...More

1  Thank ashinasarawan
Laurent P, Manager at Ubuntu Buffet Restaurant, responded to this reviewResponded 10 October 2016

Hello ashinasarawan Thank you for your review. Your comments and feedback are appreciated. Please accept our apologies. Ubuntu Buffet does indeed cater for all dietary requirements so I’m disappointed that you were not provided with other alternatives sooner. I will discuss the poor quality of...More

Questions & AnswersAsk a question
thembimtimkulu
I want to come on Saturday. When would it be advisable to book?
30 May 2017|
Answer Show all 2 answers
Response from Laurent P | Property representative |
As soon as possible. Reservations Tel - 016 982 8005
0
Votes
Elouise S
Are u open on Friday what time from must I book what on menu? 0824946708 Louise
15 March 2017|
Answer Show all 2 answers
Response from Laurent P | Property representative |
Hello Louise. Mon Closed Wed - Sat 11:00 - 13:30 14:30 - 17:00 18:00 - 22:00 Sun 11:00 - 13:00 14:30 - 17:00 Reservations Tel: 016 982 8005 Hope that helps!
0
Votes
SJsmith27
Really now I was asked to contact the manager but I get no answer on my question that I posted 3 days ago, this just confirms the poor service levels at that place
12 December 2016|
Answer Show all 2 answers
Response from SJsmith27 | Reviewed this property |
Please contact me I have tried to do so but no help
0
Votes
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
Meals
Lunch
Restaurant features
Parking Available, Wheelchair Accessible, Reservations, Buffet, Seating, Waitstaff, Serves Alcohol, Full Bar, Highchairs Available
Good for
Child-friendly
Location and Contact Information
  • Address: 777 Frikkie Meyer Boulevard | Emerald Resort & Casino, Vanderbijlpark, South Africa
  • Location: Africa  >  South Africa  >  Gauteng  >  Vanderbijlpark
  • Phone Number: +27 16 982 8005
  • E-mail
Description
Ubuntu Buffet Restaurant is designed to offer visitors a unique food experience. The restaurant boasts a private dining area, ideal for parties or corporate lunches. Families are welcome. A separate bar lounge is available to people over 18. The restaurant can seat 350 people. With a scrumptious menu, sure to satisfy all tastes, comprises of salads, entrees, homemade breads, hot dishes, roasts, vegetable dishes, sauces, a la minute section, traditional section and dessert station.
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