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Panarottis Vaal Mall Restaurant

Barrage Rd | Shop 36, Vaal Mall, Vanderbijlpark 1911, South Africa
+27 16 931 2009
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Overview
  • Excellent20%
  • Very good52%
  • Average16%
  • Poor4%
  • Terrible8%
9 Aug 2017
“Breakfast”
3 Mar 2017
“Breakfast”
Open Now
8:00 AM - 10:30 PMAll hours
CUISINES
Pizza, Italian
PRICE
RR - RRR
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Barrage Rd | Shop 36, Vaal Mall, Vanderbijlpark 1911, South Africa
All Details
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Reviews (25)
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1 - 10 of 25 reviews

Reviewed 10 August 2017

Place was not very busy, but it was probably the time which was somewhere between breakfast and lunch. Food was well prepared but the service absolutely poor. We waited 45minutes for cappuccinos to be served and an hr for the food.More

Thank abcdef493
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 16 August 2017

Dear abcdef493, Thank you for taking the time to send us your feedback. We are pleased to hear that you enjoyed your meal and are are sorry to hear that the service was not up to standard. If you would like to discuss this further,...More

Reviewed 3 March 2017 via mobile

We had a breakfast before conference. Place was quit . The fiod was well prepared but it took long time before it was served.

Thank hannesswiegers
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 31 March 2017

Dear hannesswiegers, Thanks so much for taking the time to send us your feedback. We apologise for the waiting time but, are thrilled that you enjoyed your breakfast. We hope to see you again soon! Kind regards, Panarottis Family

Reviewed 14 February 2017

I just called Panarotti's Vaal Mall to make a booking for my family of three as it is Valentine's day and we want to celebrate my wife's birthday.I do this to make sure we have a place to eat as I'm only finishing at work...More

Thank _jaco_cornelissen
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 31 March 2017

Dear _jaco_cornelissen, Thank you for taking the time to review Panarottis Vaal Mall Family Restaurant. We're so sorry to hear that this was your experience, we appreciate your feedback. We would appreciate the opportunity to get in touch with both you and the store's management...More

Reviewed 7 January 2017 via mobile

We went on 5 January just after 5 to celebrate a family occasion. A waiter immediately took drink orders. We ordered food and it came piping hot. The manager came around to check on all the patrons to see if they are happy. Good food,...More

1  Thank Marna N
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 16 January 2017

Dear Marna N, Thanks so much for taking the time to send us your feedback. We are thrilled to know you enjoyed your special occasion with us. Delivering excellent food and service is what we live for - glad you experienced just that! We hope...More

Reviewed 26 December 2016 via mobile

Absolutely terrible experience. We left before placing orders. Tables are very dirty, and no waiter showed up to to take our orders. The only one waiter closeby avoided eye contact. After asking the person that seemed to be the head waiter or floor manager, she...More

Thank Elisabeth F
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 16 January 2017

Dear Elisabeth F, Thank you for taking the time to send us your feedback. We're so sorry to hear that this was your experience. That certainly doesn't sound like the level of service we pride ourselves on. If you would like to discuss this further,...More

Reviewed 13 December 2016 via mobile

Family enjoy Panarottis very much, we visit the place frequently as a family it is so accommodative. Staff very polite atmosphere friendly.

Thank tmako
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 27 December 2016

Dear tmako, Thank you for taking the time to review our family restaurant. Customer service is very important to us and we are pleased to hear you received excellent service. We look forward having you back here! Kind regards, Panarottis Family

Reviewed 9 August 2016 via mobile

Had starters and ordered for the kids which came 45 min later. Ordered an Alcopone and pasta.... 1 hr later and it didn't come. I decided to find the waitress, cancel and leave. Waitress spoke to the a manger next to her... She didn't offer...More

Thank Adhir B
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 16 August 2016

Dear Adhir B, Thank you for getting in touch.Customer Service is extremely important to us and we are terribly sorry to read of the level of service you received on your last visit. Please share this review, along with your contact details with our Customer...More

Reviewed 22 July 2016 via mobile

On 13 July Peter served us breakfast ( Palmero + chicken livers) which was more than what we coul eat and just what we expected. Well done!

Thank Willem d
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 5 August 2016

Dear Willem d, We are thrilled to know you enjoy eating at our Panarottis Vaal Mall Italian restaurant. We look forward to having you back again soon for our breakfast! Kind Regards, Panarottis Pizza Pasta

Reviewed 20 June 2016

70 pizzas for fathers day (take away). It was on time, warm and we enjoyed every moment. Good customer service from the manager, Yolanda. Great restaurant to do business with. Thank you.

Thank Elisabeth F
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 28 June 2016

Dear Elisabeth F, Thank you for the review of Panarottis Vaal Mall! We are thrilled to hear that the service was great and that staff and management could assist in making it a success. Kind Regards, Panarottis Pizza Pasta

Reviewed 12 February 2016 via mobile

Friendly staff. You feel welcome. Good food and a very nice play area for children. Nice atmosphere and decoration. I have eaten here many times and everytime it was a good experience

Thank Mark F
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 20 February 2016

Dear Mark F, We are ecstatic to hear that every time you have been to Panarottis Vanderbijlpark you've had a good experience! We look forward to seeing you again soon. Ciao, Panarottis

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Delivery, Takeout, Wheelchair Accessible, Serves Alcohol
Good for
Local cuisine, Groups, Child-friendly
Open Hours
Sunday
8:00 AM - 10:30 PM
Monday
8:00 AM - 10:30 PM
Tuesday
8:00 AM - 10:30 PM
Wednesday
9:00 AM - 10:30 PM
Thursday
8:00 AM - 10:30 PM
Friday
8:00 AM - 10:30 PM
Saturday
8:00 AM - 11:00 PM
Location and Contact Information
  • Address: Barrage Rd | Shop 36, Vaal Mall, Vanderbijlpark 1911, South Africa
  • Location: Africa  >  South Africa  >  Gauteng  >  Vanderbijlpark
  • Phone Number: +27 16 931 2009
  • E-mail
Description
Panarottis Vaal Mall is big on pizza & pasta. Our restaurant is well known for a great dining experience with our authentic Italian menu. We are famous for kids parties & fun family outings.
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