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Panarottis Vaal Mall

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Barrage Rd | Shop 36, Vaal Mall, Vanderbijlpark 1911, South Africa
+27 16 931 2009
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Overview
  • Excellent20%
  • Very good51%
  • Average20%
  • Poor3%
  • Terrible6%
4 Dec 2017
“What a visit”
8 Nov 2017
“Paul C”
Closed Now
Hours
CUISINES
Pizza, Italian
PRICE
RR - RRR
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Barrage Rd | Shop 36, Vaal Mall, Vanderbijlpark 1911, South Africa
All Details
Top 3 Reasons to Eat Here
Sponsored by: Panarottis Vaal Mall
1. Big on Family
"They cater for the whole family, and the staff are friendly"
Michael J
See reviews that mention Big on Family
2. Big on Pizza
"Well organised great service and delicious pizza."
supersheepz87
See reviews that mention Big on Pizza
3. Big on Pasta
"Great food and big portions! I really enjoyed eating here."
SoosieB
See reviews that mention Big on Pasta
Write a ReviewReviews (29)
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1 - 10 of 28 reviews

Reviewed 10 April 2018 via mobile

Popped in for a meal before our movie, the hostess was quick to help and seat us. Our waitress Dorcus was an absolute treasure as well as the rest of the team who offered friendly smiles and was able to answer any questions we had....More

Thank nickyl493
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 4 weeks ago

Hi nickyl493, Thank you for taking the time to review our Panarottis Vaal Mall family restaurant. We are delighted to know that you had such a wonderful time with us and that Dorcus provided you with such great service. We look forward to seeing you...More

Reviewed 4 December 2017 via mobile

Food is great and tasty but if you are in a hurry that is not the place to go to because the waiter are not very service friendly and orders take about 80 min and not once will the waiter go arounf and inform clients...More

Thank Bela_E88
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 13 December 2017

Dear Bela_E88, Thank you for taking the time to send us your feedback. We are sorry to hear that you did not fully enjoy your meal experience. If you wouldn't mind forwarding this review on, together with your contact details to customer-care@panarottis.com. We'd really like...More

Reviewed 8 November 2017 via mobile

Had a surprisingly well prepared pasta. D Prepared to perfection. The portions were fair. The pasta was not overcooked as is the norm. The sauce well balanced. Best of all it was Tuesday so their 2 for 1 pasta price applied. What an incredible deal

Thank Paul C
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 21 November 2017

Dear Paul C, Thanks so much for taking the time to send us your feedback. We are pleased to hear you enjoyed our delicious Italian Pastas. Pop in again soon. Ciao, Panarottis Famiglia

Reviewed 10 August 2017

Place was not very busy, but it was probably the time which was somewhere between breakfast and lunch. Food was well prepared but the service absolutely poor. We waited 45minutes for cappuccinos to be served and an hr for the food.More

Thank abcdef493
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 16 August 2017

Dear abcdef493, Thank you for taking the time to send us your feedback. We are pleased to hear that you enjoyed your meal and are are sorry to hear that the service was not up to standard. If you would like to discuss this further,...More

Reviewed 3 March 2017 via mobile

We had a breakfast before conference. Place was quit . The fiod was well prepared but it took long time before it was served.

Thank hannesswiegers
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 31 March 2017

Dear hannesswiegers, Thanks so much for taking the time to send us your feedback. We apologise for the waiting time but, are thrilled that you enjoyed your breakfast. We hope to see you again soon! Kind regards, Panarottis Family

Reviewed 14 February 2017

I just called Panarotti's Vaal Mall to make a booking for my family of three as it is Valentine's day and we want to celebrate my wife's birthday.I do this to make sure we have a place to eat as I'm only finishing at work...More

Thank _jaco_cornelissen
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 31 March 2017

Dear _jaco_cornelissen, Thank you for taking the time to review Panarottis Vaal Mall Family Restaurant. We're so sorry to hear that this was your experience, we appreciate your feedback. We would appreciate the opportunity to get in touch with both you and the store's management...More

Reviewed 7 January 2017 via mobile

We went on 5 January just after 5 to celebrate a family occasion. A waiter immediately took drink orders. We ordered food and it came piping hot. The manager came around to check on all the patrons to see if they are happy. Good food,...More

1  Thank Marna N
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 16 January 2017

Dear Marna N, Thanks so much for taking the time to send us your feedback. We are thrilled to know you enjoyed your special occasion with us. Delivering excellent food and service is what we live for - glad you experienced just that! We hope...More

Reviewed 26 December 2016 via mobile

Absolutely terrible experience. We left before placing orders. Tables are very dirty, and no waiter showed up to to take our orders. The only one waiter closeby avoided eye contact. After asking the person that seemed to be the head waiter or floor manager, she...More

Thank Elisabeth F
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 16 January 2017

Dear Elisabeth F, Thank you for taking the time to send us your feedback. We're so sorry to hear that this was your experience. That certainly doesn't sound like the level of service we pride ourselves on. If you would like to discuss this further,...More

Reviewed 13 December 2016 via mobile

Family enjoy Panarottis very much, we visit the place frequently as a family it is so accommodative. Staff very polite atmosphere friendly.

Thank tmako
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 27 December 2016

Dear tmako, Thank you for taking the time to review our family restaurant. Customer service is very important to us and we are pleased to hear you received excellent service. We look forward having you back here! Kind regards, Panarottis Family

Reviewed 9 August 2016 via mobile

Had starters and ordered for the kids which came 45 min later. Ordered an Alcopone and pasta.... 1 hr later and it didn't come. I decided to find the waitress, cancel and leave. Waitress spoke to the a manger next to her... She didn't offer...More

Thank Adhir B
Panarottis, Guest Relations Manager at Panarottis Vaal Mall, responded to this reviewResponded 16 August 2016

Dear Adhir B, Thank you for getting in touch.Customer Service is extremely important to us and we are terribly sorry to read of the level of service you received on your last visit. Please share this review, along with your contact details with our Customer...More

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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Cuisine
Meals
Breakfast, Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Highchairs Available, Serves Alcohol, Delivery, Takeout, Wheelchair Accessible
Good for
Groups, Child-friendly, Local cuisine
Open Hours
Sunday
08:00 - 22:30
Monday
08:00 - 22:30
Tuesday
08:00 - 22:30
Wednesday
09:00 - 22:30
Thursday
08:00 - 22:30
Friday
08:00 - 22:30
Saturday
08:00 - 23:00
Location and Contact Information
  • Address: Barrage Rd | Shop 36, Vaal Mall, Vanderbijlpark 1911, South Africa
  • Location: Africa  >  South Africa  >  Gauteng  >  Vanderbijlpark
  • Phone Number: +27 16 931 2009
  • E-mail
Description
Panarottis Vaal Mall is big on pizza & pasta. Our restaurant is well known for a great dining experience with our authentic Italian menu. We are famous for kids parties & fun family outings.
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