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The Butcher Shop & Grill

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COVID-19 update: See the added health and safety measures this property is taking.Read more

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Steakhouse, European
Special Diets
Gluten Free Options
Meals
Lunch, Dinner, After-hours
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meals, features, about
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your visit
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Daily temperature and symptom checks for staff
  • Socially distanced dining tables
  • Staff required to regularly wash hands
  • Tables disinfected between guests
Read more
Updated 20/10/02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 20/10/02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Reviews (3 292)
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2 639 results
Traveller rating
1 325
786
281
128
119
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LanguageEnglish
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Traveller rating
1 325
786
281
128
119
Show reviews that mention
All reviews steak t bone seafood fries mandela square meat lovers mouth watering kudu meats waiters sa joburg
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Reviewed 15 April 2022 via mobile

Been wanting to visit this restaurant for ages. Snails and mushroom starters were lovely. The bread rolls were soft and fresh 😋 Shared the steak florentine which was sublime. The meat was melting in our mouths! Glad to have visited and will definitely be back!

Date of visit: April 2022
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Reviewed 1 April 2022 via mobile

Location - at N Mandela Sq Setting - huge , spacious dining room Service - slow , not all that friendly Food - the kudu carpaccio I had tasted blend . The kudu steak was rather disappointing - the meat was tough and over cooked....My friend had the baby calamari for appetizer and ostrich steak for main , both of which were tasty, Given the poor quality of the kudu , I cannot give this a good rating …More

Date of visit: March 2022
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Reviewed 5 March 2022 via mobile

The location and service are really good. The food was good for those that had meat dishes. The beyond meat burger was very average. The chips also were not great. Still a nice spot though.

Date of visit: March 2022
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Reviewed 5 March 2022

We ordered rib-eye and lamb chops. Well prepared, delicious taste and more than ample amount. Staff were friendly but not over-bearing. Nice ambience. The place was full - surely a recommendation in itself. And lovely chilled beer. We had excellent meals throughout our stay in...Joburg and Durban but this was probably the best. Now where can I find this quality in the U.K.? Probably nowhere - certainly not at this price.More

Date of visit: February 2022
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Reviewed 26 February 2022 via mobile

I can very rarely say that I had a perfect experience in a restaurant but this was just such an experience. From the quality of the meats and the food to the presentation to the service to the location it was an all-around five star...experience. Highly recommend The Butcher Shop and Grill especially for meat lovers, in particular I had the venison which was kudu meat and it was excellent.More

Date of visit: February 2022
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Reviewed 27 December 2021 via mobile

Excellent food, Excellent Service, will definitely be back… the atmosphere the staff the food catered to our need and even though they had a minimum surcharge they still allowed the not so hungry to dine from the starter section of their menu …well done

Date of visit: December 2021
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Reviewed 21 November 2021 via mobile

Have been coming here since it opened and always superb. Fresh Oysters , excellent rib - eye and presentation and service top notch. A great experience.

Date of visit: November 2021
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Reviewed 23 October 2021 via mobile

We had an open night so walked around Mandela Square and very happy we came across this great restaurant. First class service, food, and wine at reasonable prices. Servings are more than generous. The wife and I had lamb shank which we should have shared.

Date of visit: October 2021
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Reviewed 1 October 2021 via mobile

We were looking forward to having our expensive dry aged sirloin on the bone. As we do not like sugar on our meat, we asked for no basting with the barbeque sauce which is done by default. When the steaks arrived, we understood why. An...insult to good meat, in this case it would have been the only way to mask the terrible fuel-like flavour. On top of that, there was nothing "dry-aged" about the meat's taste and consistency. Whether they lie, have a misfunctioning chamber or do not adhere to the time meat needs to spend there, is unclear. We had been very hungry and so consumed halves of our steaks until the bad taste in our mouths became intolerable. The manager we complained to, took one steak off of the check. But needless to say, we shall not make the mistake of visiting this place again.More

Date of visit: October 2021
Helpful?
Shaun Novitzkas, General Manager at The Butcher Shop & Grill, responded to this reviewResponded 2 October 2021

Good day Sonja, trust you keeping safe, sorry to hear of your disappointment, your dissatisfaction was brought to my attention on the evening , Im happy to discuss further as I am not clear on your "fuel like flavor nor dry aged." If you would...More

Reviewed 13 September 2021 via mobile

We were a table of 5. Three people ordered the lamb shank on advice from the waiter. All 3 were cold inside, which was really disappointing. The manager did take it back to warm it up and then they couldn’t figure out which plate belonged...to which person! This is our second poor experience. They have lost their edge and are now trading on reputation only. Rather go elsewhere especially at this price point.More

Date of visit: September 2021
Helpful?
Shaun Novitzkas, General Manager at The Butcher Shop & Grill, responded to this reviewResponded 15 September 2021

Good day , trust you keeping safe, sorry to hear of your disappointment, your dissatisfaction was brought to my attention on the evening , Im happy to discuss further but as I understand my management did address and resolve on the evening , pity you...More

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Questions & Answers
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Dreamer323849
11 June 2019|
AnswerShow all 4 answers
Response from danip64 | Property representative |
Yes all the meat comes from halal abattoirs and all certified halal. The restaurant is unfortunately no halal because we have pork items on the menu and alcohol on the premises. Please note that all pork is cooked separate... More
1
Vote
Ami G
20 November 2017|
AnswerShow all 11 answers
Response from Gillyjump | Reviewed this property |
Sorry I don’t recall goat meat on the menu, not typical SA. Had lots of beef, spring book, kudu.
0
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Frequently Asked Questions about The Butcher Shop & Grill

Yes, The Butcher Shop & Grill offers takeaway services.

Yes, The Butcher Shop & Grill is taking precautions against COVID-19. A full list is available within the "safety precautions" section of this page.

The Butcher Shop & Grill is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4