Ocean Basket The Grove

Ocean Basket The Grove

Someone from this business manages this listing.
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+27 12 807 5473+ Add website
Hours
Sun
10:00 - 20:00
Mon
11:00 - 21:00
Tue
11:00 - 21:00
Wed
11:00 - 21:00
Thu
11:00 - 21:00
Fri
11:00 - 21:30
Sat
10:00 - 21:30
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Ratings and reviews
3.5
3.5 of 5 bubbles

RATINGS
Food
3.6 of 5 bubbles
Service
3.9 of 5 bubbles
Value
3.7 of 5 bubbles
Atmosphere
3.8 of 5 bubbles
Details
Someone from this business manages this listing.
Learn More
CUISINES
Seafood, Mediterranean, Sushi
Special Diets
Vegetarian friendly
Meals
Lunch, Dinner
features
Is this a sushi restaurant?
About
Ocean Basket The Grove offers Mediterranean style seafood at exceptional prices. We’re mad about fish, calamari, prawns, & family.
CUISINES
Seafood, Mediterranean, Sushi
Special Diets
Vegetarian friendly
Meals
Lunch, Dinner
FEATURES
Takeout, Reservations, Seating, Wheelchair Accessible, Table Service
3.5
3.5 of 5 bubbles23 reviews
Excellent
6
Very good
9
Average
5
Poor
0
Terrible
3

Love to travel, eat and relax
Pretoria212 contributions
3.0 of 5 bubbles
Feb 2020 • none
We ordered 3 meals , prawns, sole and romesco prawn. With take away meals restaurant's seem to mostly fail with packaging. Did not even make it to the car in the parking lot when I noticed the bag leaking. The top on the bowl romesco was so flimsy it was spilling all the soup. Big mess in the bag. Food was ok but I would rather recommend you eat at the restaurant as we had very little sauce with our fish meals making the food taste very dry.
Written 28 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OceanB21
Hello Sentraal, Thank you for taking the time to review us. We're terribly sorry to hear about your takeaway experience. We are all about getting things right so we can offer our customers an exceptional Ocean Basket experience. Kindly forward your contact details and feedback to our customer care team at customercare@oceanbasket.com and we'll be in touch. We hope to hear from you soon. Many thanks, Ocean Basket
Written 30 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Love to travel, eat and relax
Pretoria212 contributions
3.0 of 5 bubbles
Sept 2022 • none
Order take away meals for 2 families that was delivered to 1 home. Instead of receiving a small sauce for each meals seperatly only 1 large bowl was delivered. So we had a problem with dividing the sauce as we had no small container on hand to use. Phoned the restaurant and the answer was that they thought it would work better as all meals are for 1 family. Well in this case it was not and they should send orders as requested. Would this be done for a sit down meal? They forgot to add the bun for the prawn meals and here the chef poured the special sauce all over the prawns that was packed on top the chips. Needless to say that when it arrived all the chips was drenched in the sauce and was soggy. Attention should be gived on how food is packaged for that away. Used this restaurant before and did not have a problem but for some reason this order did not go well and we had 3 people very dissapointed with their meals
Written 8 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean B
Hello Sentraal, Thank you for taking the time to review Ocean Basket The Grove. We are terribly sorry for the inconvenience caused and that you didn't get to enjoy your takeaway meal. We would like to get in touch with you to rectify this, please follow this link to send us your contact details. https://ob49.goreview.co.za/goreview-crm?revid=5xw4K1 We look forward to hearing from you. Many thanks, Ocean Basket
Written 12 September 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Miemie H
London5 contributions
4.0 of 5 bubbles
Feb 2023 • none
Dinner @ Ocean Basket the Grove Mall was delicious, beautiful seafood dishes and gorgeous fresh salad served with ice cold drinks. Service and ambience was great, delightful staff, thank you to our friendly and helpful waiter Offentse. Defintely reccommend this as lovely dinner out on a warm summer's evening!
Written 6 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean B
Hi there Miemieh, Thank you for such a great review. We're so glad that you enjoyed your OB meal and that you were impressed with the service from Offentse. "Sea" you soon. The OB Team
Written 10 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Camper68132117576
1 contribution
1.0 of 5 bubbles
Feb 2024 • family
Ordered two meals with Uber Eats. My husband's meal was fine - met the expectations. I ordered "The basket". Supposed to include three panko prawns - since when do you serve crumbed prawn HEADS? I kept biting into these sharp, inedible "prawns". False advertising. If crumbed prawn heads is a "new thing" then specify it on the description of the dish. The photos were taken after I soaked off the crumbs t show what was being served as "panko prawns"!
Written 29 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean Basket
Hello Camper68132117576, We're not chuffed with the standard of food you received from us. Kindly follow this link to leave us with your details https://ob49.goreview.co.za/goreview-crm?revid=1NH7cBd2 so we can chat to you directly. We hope to hear from you soon. Many thanks, The Ocean Basket Team
Written 29 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Caroline M
Pretoria2 contributions
1.0 of 5 bubbles
Sept 2024 • friends
It was a disaster from start to finish. First they didn’t have a strawberry dakari, then they had run out of the wine I chose. From there it was even more downhill. No Sole, hello are you a fish restaurant? So I ordered mussels with vegetables. So now I’ve eaten my muscles and still no vegetables, oh dear sorry we don’t have any vegetables , please accept chips instead! I think I was beyond over my meal and experience at this branch of Ocean Basket. Will not go there again.
Written 9 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean Basket
Dear Caroline, Thank you for bringing this to our attention. We are concerned to hear about your recent meal experience and apologise for any inconvenience caused. Please follow the link https://ob49.goreview.co.za/goreview-crm?revid=7QhwRxcY to leave us with your details so we can be in touch. We hope to hear from you soon. Many thanks, The Ocean Basket Team
Written 10 September 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Rhina M
1 contribution
5.0 of 5 bubbles
Apr 2024 • solo
I had a wonderful experience at ocean buckets The Groove Mall, I was served by the waiter called Sandile. I am definitely gonna come back because the service was perfect and the food was delicious.
Written 27 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean Basket
Hey there Rhina, Thank you for this "reel-y" great review! So happy to read that the tasty food and excellent service from Sandile were a hit! "Sea" you soon. Many thanks, The Ocean Basket Team
Written 29 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Go37304939104
1 contribution
5.0 of 5 bubbles
Apr 2024 • family
Excellent customer service from Ofentse , very patient and helpful with the menu, I would definitely come again and experience the wonderful service
Written 4 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean Basket
Hi Go37304939104, Could it have been any better? We don’t think so. 5-stars! So happy to read that the attentive service from Ofentse was a hit! We hope to "sea" you again soon. Many thanks, The Ocean Basket Team
Written 4 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Stay20832690404
1 contribution
5.0 of 5 bubbles
Feb 2024 • couples
Impressive service at The Grove Ocean Basket - recieved great service from the waiter called Sihle Sithebe - keep up the good
Written 14 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean Basket
Hey there Stay20832690404, What a fin-tastic review. Thank you. We're delighted to hear that Sihle Sithebe provided you with great service. We hope to "sea" you again soon. Many thanks, The Ocean Basket Team
Written 14 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Fernando T
2 contributions
1.0 of 5 bubbles
Dec 2022 • couples
Terrible service. Fish was not well cooked. The waitress was unfriendly and rude. Don’t go there please you will regret
Written 28 April 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Social Places
Hello Fernando T, Thank you for sharing this feedback with us. We are terribly sorry about your food and service experience. We definitely don’t want to lose your support. Please use this link to send us more information. https://ob153.goreview.co.za/goreview-crm?revid=meK9jY We hope to turn this around for you. Many thanks, Team Ocean Basket
Written 1 May 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Charmaine
Pretoria25 contributions
3.0 of 5 bubbles
Feb 2020 • couples
The restaurant has a nice outside area which is very popular. The service is good and the food is very reasonably priced. The kingklip we had was very well prepared. It is a very popular place on Friday afternoons, evenings and during the weekends.
Written 9 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OceanB21
Hi Charmaine M, Thank you for taking the time to send us your feedback. We're glad you enjoyed your Ocean Basket meal and that our team provided you with great service! "Sea" you soon. Many thanks Ocean Basket
Written 11 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JUSTINE-JESSE
Pretoria703 contributions
4.0 of 5 bubbles
Feb 2020 • family
Consistently good fish and my favorite calamari with lemon butter! Prices have gone up a bit lately and the portions are smaller but the quality is still good!!
Written 10 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OceanB21
Hi Justine-Jesse, Thank you for taking the time to send us your feedback. We appreciate your support! We are so delighted to hear that you enjoyed your calamari dish with our famous lemon butter sauce. We hope to "sea" you again soon Many thanks, Ocean Basket
Written 19 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tiekie C
Pretoria151 contributions
4.0 of 5 bubbles
Nov 2019 • couples
Open air and covered areas available to enjoy a sumptuous meal at this friendly restaurant. We love the atmosphere on a marble deck next to the garden on the square of the Grove Mall. The olive trees next to you feel like you are sitting on a Greek island. The service was quiick and the queen prawns the best in Pretoria. Huge and tasty! I think the secret lies in their special lemon butter sauce! The little bread rolls were not to good this time. They were a bit burnt on the outside.
Written 4 November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ocean B
Hi Chatwm, Thank you for taking the time to review us. We are so happy to hear that you enjoyed your meal and time with us at Ocean Basket The Grove! We hope to see you soon for some more of our famous queen prawns Many thanks, Ocean Basket
Written 29 November 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

JUSTINE-JESSE
Pretoria703 contributions
5.0 of 5 bubbles
Jul 2019 • family
Ocean basket is always good especially the calamari and the lemon butter is always a winner. The service is a little slow and the prices have increased a lot recently and the portion sizes have decreased.
Written 1 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OceanB21
Good day Justine-Jesse, Thank you for sharing this feedback with us, we are happy to know that you loved our seafood. We are all about getting things right so we can give our customers an exceptional Ocean Basket experience. Please could you email us your details and a copy of this review to customercare@oceanbasket.com so we can be in touch. We look forward to hearing from you. Many Thanks, Ocean Basket
Written 26 July 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Philippe D
Port Elizabeth123 contributions
4.0 of 5 bubbles
Feb 2019 • friends
standard Ocean basket - food is good, service is adequate - no risk dinner . staff is not all over you once you've ordered . relexed atmosphere
Written 26 February 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OceanB21
Hey there Philippe D. Thank you for a great review. We're so glad that you enjoyed your meal and that the service was a hit. We look forward to having you back again, soon. Many Thanks, Team Ocean Basket
Written 27 February 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Chris
51 contributions
4.0 of 5 bubbles
Dec 2018 • couples
Good food, great combos. Quick excellent service. Very nice outdoor space to enjoy lunches or dinners.
Written 25 December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OceanB21
Hi Pretoriaeast, Thank you for taking the time to review us. So happy to read that the food and service were a hit! Come and visit again, soon. Many Thanks, Ocean Basket
Written 8 January 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Ocean Basket The Grove, Pretoria - Menu, Prices & Restaurant Reviews - Tripadvisor

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