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Ratings and reviews

RATINGS
Food
Service
Value

Details

FEATURES
Takeout, Wheelchair Accessible, Seating
Reviews (50)
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49 results
Traveller rating
32
14
1
0
2
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LanguageEnglish
Traveller rating
32
14
1
0
2
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Reviewed 27 March 2024

I went 3 times to Paul’s Homemade ice-cream. Every time terrible. The first time they don’t use the entertainer. Second time they dont use it Friday, Saturday and Sunday. And today was you can only use it Monday to Wednesday. Staff are extremely rude and...unhelpful. When confronted about this “story” she screamed at me saying she wasn’t speaking to me but to my husband. Never a good experience at this store. I would not recommend it.More

Date of visit: March 2024
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Reviewed 22 February 2023

The best ice cream i have ever had each flavor is better than the next ...pity we do no have a store in out town ...Always my go to dessert when in JHB

Date of visit: February 2023
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Reviewed 9 March 2020 via mobile

when the craving hits, the wheels start moving & pretty fast too. the range & delish flavors will have me driving anywhere & everywhere, be in Gauteng or Durban- we will find a Pauls. even though there are a number of stockists, its just fun...to go to a Pauls shop directly. we love the flavors, the sprinkles, the fun in choosing a new flavor to taste. and then we still buy a few boxes to take home. love the 500ml boxes, cant wait for bigger sizes to arrive. worth the price!More

Date of visit: March 2020
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 November 2019

The ice cream is amazing. So many flavours to choose from. I love the dark chocolate in a cone. Winter or summer, this place is a winner.

Date of visit: October 2019
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Reviewed 22 September 2019 via mobile

Delish waffles. Had the almond matcha and espresso ice cream. My so had cookies n cream and the birthday cake flavors and really enjoyed.

Date of visit: September 2019
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Reviewed 8 September 2019 via mobile

I only discovered Paul's a few months ago, but in that time have been many times. My 8 year old daughter is obsessed and a self confessed ice-cream monster. Now now weekend is complete without our ice cream fix. There are always amazing new flavors...to try and we are never disappointedMore

Date of visit: September 2019
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Reviewed 18 April 2019

Everyone in our group loved the ice cream. We had birthday cake ice cream and it tasted great. Location is great. They did have a hard time with the credit card machine but apart from that everything was perfect.

Date of visit: April 2019
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Reviewed 4 April 2019 via mobile

We were craving something sweet for dessert so we went to Paul’s Homemade Ice-cream in Parkhurst 🍦 That’s a great little ice cream shop they have 😋 What is great about this place is that you actually can get to taste all their ice creams...before you buy it - so what you’ll buy will definitely be a win 👏🏻 We decided to have two scoops One “Salted Caramel & Dark Chocolate“ and one “Rocky Road” Both was so yummy and tasty 👍🏻 I’ve actually heard about a guy that needed to move away from Parkhurst because he got addicted to @paulshomemadeicecream - so for him I really hope he found a nice home somewhere else. There are several shops in Johannesburg so check out if there’s one near you 😉More

Date of visit: March 2019
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Reviewed 6 March 2019 via mobile

Just in Joburg on a quick visit and discovered Paul's Home Made Ice Cream in Hyde Park. Completely sensational VEGAN options. The coffee version is so yummy. And roasted strawberry! Congratulations on having delicious dairy free options available. No animal cruelty involved in the milk...free version so Go Wild, it's made with cashew nuts and coconut cream and it's not possible to only have one helping! Too moreish!More

Date of visit: March 2019
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Reviewed 3 February 2019 via mobile

First time I visited a branch, I didn’t have a very good experience due to the staff being super unhelpful and impolite. Second time around, staff had changed and service was completely different and fantastic. Super delicious home made ice cream that’s mouth watering! Birthday...cake is a winner!! YUM!More

Date of visit: February 2019
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Reviewed 22 January 2019 via mobile

Ice cream is absolutely amazing. Go out of your way to come here and you won't be disappointed. They encourage you to try every flavor. I did. Wow.

Date of visit: January 2019
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Reviewed 22 January 2019

We had dinner in Parkhurst on the 21st of Jan and afterwards went to Pauls. We were served by Lorendo and were treated with a big smile and very friendly service. He was so helpful and we left feeling light and happy with ice creams...in hand. Thank you for making a Monday not so blue!More

Date of visit: January 2019
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Reviewed 20 January 2019 via mobile

The Glen branch has amazing service and wonderful ice cream for less than the cost of a boring Magnum ice cream!

Date of visit: January 2019
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Reviewed 8 January 2019 via mobile

I am not generally an ice cream eater but I decided to try the rocky road flavor. It is a mild chocolate with choc chip pieces and some peanuts. Very good. The others tried the cookies and cream. They had a limited selection though. Something...to do with their supplier. The service was acceptable and the seating arrangements were perfect to enjoy the ice cream.More

Date of visit: January 2019
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Reviewed 14 December 2018

If you are allergic to dairy like myself then this is a great option to still enjoy ice cream! They have 3 dairy free/vegan flavours but at the time I went they had sold out of most of it so the only one left was...chocolate. It was really creamy and chocolately, I was impressed. Hopefully I can go back some time to try the others. Good value for money in my opinion as dairy-free ice cream can be quite expensive but I got a decent amount of ice cream in the bowl. Thanks Paul you did a good jobMore

Date of visit: December 2018
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Paul's Homemade Ice-Cream, Johannesburg - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Paul's Homemade Ice-Cream

Yes, Paul's Homemade Ice-Cream offers takeaway services.

Paul's Homemade Ice-Cream is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4.5
  • Value: 4