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Flames Restaurant at the Four Seasons Hotel

67 Jan Smuts Avenue, Johannesburg 2001, South Africa
+27 11 481 6190
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Overview
  • Excellent35%
  • Very good27%
  • Average22%
  • Poor9%
  • Terrible7%
Travellers talk about
“brunch” (28 reviews)
“oysters” (16 reviews)
“sea bass” (6 reviews)
Open Now
7:00 AM - 11:00 PMAll hours
CUISINES
European, Gluten Free Options, Vegetarian Friendly
PRICE
RRRR
RATINGS
Service
Food
Value
Atmosphere
LOCATION
67 Jan Smuts Avenue, Johannesburg 2001, South Africa
All Details
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Reviews (269)
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1 - 10 of 253 reviews

Reviewed 1 week ago via mobile

Arrived at 1130 as brunch ends at 1300. The buffet choice is small in comparison to other venues. However, here the buffet is to supplement the choices on the main menu rather than the other way round. Try to get a table with a view...More

1  Thank Helen W
Reviewed 1 week ago via mobile

This was a visit to celebrate a family birthday with a delicious brunch. The venue is lovely the scenery beautiful but service and food beyond awful. Oysters that had bits of shell in them - I have never had this before ever. No tarragon vinegar...More

1  Thank margrit anne w
Reviewed 2 weeks ago via mobile

This is a great Restaurant on top of West life Hotel of the Four Seasons Chain of Hotels. We went there to have the beautiful view of the Jacaranda Trees from the top and not at all disappointed! I loved the Weiss Draught beer and...More

Thank Rajahiyer
Reviewed 3 weeks ago via mobile

For a celebratory dinner Flames was the scene and we were pleasantly surprised. Firstly the views, with the jacarandas in bloom was sublime, there was a DJ playing trendy music. Service was on standard. But the winner was the food. The citrus salad was delicious,...More

1  Thank Globaltrotter74
Reviewed 3 weeks ago

We visited for supper and our steaks were done as we requested them. Food was presented professionally. Service was attentive. We also visited for afternoon tea and the selection of buffet items were prettily presented. All the sweet goodies were delicious.

Thank Sofiah D
Reviewed 4 weeks ago

I've been to the Westcliff for an evening drink a couple of times, and each time I've had the slightly off-putting feeling that the staff do not appreciate people who are there just for drinks (mind you, before dinner time), but I've managed to ignore...More

1  Thank Wendzt
mattbarber_FB2017, Food & Beverage Director at Flames Restaurant at the Four Seasons Hotel, responded to this reviewResponded 4 weeks ago

Wendzt, We would like to thank you for providing feedback during your recent visit to Flames restaurant for drinks. We do hope you enjoyed the beverages, the view and the service. We regret to read you felt as though your patronage was not appreciated. We...More

Reviewed 1 October 2017

I agree that the service and pace of dinner was a bit slow, but the food was worth the wait that we experienced. Nice choices of entrees, pretty good side dishes and a good wine/beer list added to the quality of the meal.

Thank m2swim
Reviewed 1 October 2017 via mobile

What a massive disappointment we had last night. From the moment we entered the restaurant the hostess was extremely rude and impatient. Waiters looked frazzled and the service very slow. We had to ask to get a waiter 15 minutes after being seated and another...More

1  Thank manannie
mattbarber_FB2017, Director of Food & Beverage at Flames Restaurant at the Four Seasons Hotel, responded to this reviewResponded 4 weeks ago

manannie, We would like to thank you for providing feedback on your recent visit to Flames. The experience you had is not something we ever intended for any of our guests. Service is the cornerstone of our industry and company. The standards in place are...More

Reviewed 25 September 2017

One of the problems with a perfect location is that the weather doesn't always play ball. We arrived before sunset on a hot day to a full cocktail deck and settled down to pre-dinner drinks. The wind came up a little after dark and we...More

Thank robr590
Reviewed 16 September 2017

We went for a family dinner to Flames in September 2017. The starters were really good. The desserts were not bad either But unfortunately I cannot say the same about the main course. The sirloin was very chewy and the chicken and polenta were quite...More

Thank Jayan T
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Brunch, Breakfast, Lunch, Dinner
Restaurant features
Reservations, Outdoor Seating, Private Dining, Seating, Waitstaff, Parking Available, Validated Parking, Valet Parking, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi
Good for
Romantic, View, Bar Scene, Local cuisine, Business meetings, Special Occasion Dining, Child-friendly, Groups
Open Hours
Sunday
9:00 AM - 3:00 PM
6:00 PM - 10:30 PM
Monday
7:00 AM - 11:00 PM
Tuesday
7:00 AM - 11:00 PM
Wednesday
7:00 AM - 11:00 PM
Thursday
7:00 AM - 11:00 PM
Friday
7:00 AM - 11:00 PM
Saturday
9:00 AM - 3:00 PM
6:00 PM - 10:30 PM
Location and Contact Information
  • Address: 67 Jan Smuts Avenue, Johannesburg 2001, South Africa
  • Location: Africa  >  South Africa  >  Gauteng  >  Greater Johannesburg  >  Johannesburg
  • Phone Number: +27 11 481 6190
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