Arrived at 1130 as brunch ends at 1300. The buffet choice is small in comparison to other venues. However, here the buffet is to supplement the choices on the main menu rather than the other way round. Try to get a table with a view...More
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This was a visit to celebrate a family birthday with a delicious brunch. The venue is lovely the scenery beautiful but service and food beyond awful. Oysters that had bits of shell in them - I have never had this before ever. No tarragon vinegar...More
This is a great Restaurant on top of West life Hotel of the Four Seasons Chain of Hotels. We went there to have the beautiful view of the Jacaranda Trees from the top and not at all disappointed! I loved the Weiss Draught beer and...More
For a celebratory dinner Flames was the scene and we were pleasantly surprised. Firstly the views, with the jacarandas in bloom was sublime, there was a DJ playing trendy music. Service was on standard. But the winner was the food. The citrus salad was delicious,...More
We visited for supper and our steaks were done as we requested them. Food was presented professionally. Service was attentive. We also visited for afternoon tea and the selection of buffet items were prettily presented. All the sweet goodies were delicious.
I've been to the Westcliff for an evening drink a couple of times, and each time I've had the slightly off-putting feeling that the staff do not appreciate people who are there just for drinks (mind you, before dinner time), but I've managed to ignore...More
Wendzt, We would like to thank you for providing feedback during your recent visit to Flames restaurant for drinks. We do hope you enjoyed the beverages, the view and the service. We regret to read you felt as though your patronage was not appreciated. We...More
I agree that the service and pace of dinner was a bit slow, but the food was worth the wait that we experienced. Nice choices of entrees, pretty good side dishes and a good wine/beer list added to the quality of the meal.
What a massive disappointment we had last night. From the moment we entered the restaurant the hostess was extremely rude and impatient. Waiters looked frazzled and the service very slow. We had to ask to get a waiter 15 minutes after being seated and another...More
manannie, We would like to thank you for providing feedback on your recent visit to Flames. The experience you had is not something we ever intended for any of our guests. Service is the cornerstone of our industry and company. The standards in place are...More
One of the problems with a perfect location is that the weather doesn't always play ball. We arrived before sunset on a hot day to a full cocktail deck and settled down to pre-dinner drinks. The wind came up a little after dark and we...More
We went for a family dinner to Flames in September 2017. The starters were really good. The desserts were not bad either But unfortunately I cannot say the same about the main course. The sirloin was very chewy and the chicken and polenta were quite...More