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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Thai
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Dinner, Lunch, After-hours
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meals, features
Reviews (231)
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227 results
Traveller rating
62
89
40
22
14
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LanguageEnglish
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Traveller rating
62
89
40
22
14
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Reviewed 24 January 2024

I am absolutely shocked by the staff at Kai Thai. I called this morning after realizing I had made the mistake of forgetting my necklace there on Sunday after a massage.I called asking for assistance.The woman who answered the ohone has an extremely nasty attitude.I...asked if I could please send a courier for the necklace as I stay over an hour away.She first said there is no such thing to which I replied there is and it would be at my own expense as it was my mstake.She then replied she cant because they cant package it to which I replied an old box would also be fine, she then said she could put it in an envelope.Then further saying I must come fetch it actually because there arent always people in the office.I then told her I live far away and dont understand why this is an issue and if I could speak to a manager.She then proceeded to attack me saying it's not her fault I left the item there.I understand its not but I just wanted to speak to the manager for assistance regarding the courier and if it was possible or not.She then refused to give me her name and said her managers name was Edward and that he is only available on Mondays. I am extremely disgusted by the way she handled the situation and lied telling me various reasons as to why I cant just send a courier.More

Date of visit: January 2024
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Reviewed 28 November 2021

Food was good, especially crispy duck and beef salad, curry was average. A little bit gloomy atmosphere and not a very happy waiter.

Date of visit: November 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 May 2021 via mobile

Kai Thai Ooo. This is the place for delicious Thai food. Tucked in Montecasino this gem of a place is to go for authentic Thai. Efficient and friendly staff. Quick service. We enjoyed the shrimp and noodles.

Date of visit: May 2021
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 January 2020 via mobile

The crispy duck incl litchies is a must at this very professional, tastefully decorated restaurant. My husband had the beef green curry, a little blan and not really recommended. All good otherwise

Date of visit: January 2020
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Reviewed 31 December 2019

Place was neat and very Thai deco. Therapist was really good. Highly recommended. Good value for money

Date of visit: December 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 October 2019 via mobile

My wife and I had lunch. I had the Duck curry. Pleasant but not anywhere special. The Champagne was warm, although the waitress assured us it was in the fridge. The service was friendly. Atmosphere was peaceful just how we wanted it.

Date of visit: September 2019
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Reviewed 28 May 2019

First off, making a booking was a challenge. My name is not difficult and it had to be spelt a few times before the person on the phone got it right. Secondly, we arrived and ordered our starters and main courses at the same time...( 6.45) as we had a show to watch at 8.00pm. Our starters arrived within 10 minutes. The two soups were declared really flavorsome . My prawns tempura was average. By 7.30 we had not received our main course and were getting a little concerned, as we had our show starting in 30 min. On inquiring, there was some swift action. But what transpired was unacceptable and very unprofessional. In front of our waiter, the manager apologized that we had waited so long and then proceeded to blame the waiter for the slow service. How embarrassing? Our food eventually arrived 10 minutes later. Two of our curries were bland, the other two were flavoursome. Unfortunately, We had to eat our food in a hurry in order to get to our show on time. Overall, not a good experience at all.More

Date of visit: May 2019
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Reviewed 25 May 2019 via mobile

The restaurant was busy and understaffed on a Saturday night. While the hot soup was good, the main meals of a stir fried rice dish and a green mosaman curry were very disappointing. The rice tasted like it was cooked a few days ago and...the beef in the curry was like shoe leather and under spiced. A sadly disappointing meal.More

Date of visit: May 2019
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Reviewed 20 March 2019

Their red vegetable Thai curry was out of this world. Tangy, and with the perfect blend of spices. The ambience of the Restaurant is breath-taking with an exquisite Buddhist theme.

Date of visit: February 2019
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Reviewed 15 March 2019 via mobile

The outside of this place didn't really sell me but after looking at all the montecasino food options I decided I wanted Thai, and man am I glad I did! Drinks are fairly priced, R25 for castle lite, mains are very fair at between R120...and R140 so much so that two of us ordered three mains. Pad Thai, mussuman Curry and duck stir fry. Absolutely delicious!! Totally worth a visit for great food. My beer was put in an iced wine bucket. Total winner 😎More

Date of visit: March 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 December 2018

Best place i have ever been. Serene environment with cooling music. Enjoyed the food to bits that i had to go again and again. Crispy duck pad thai nrver fails,

Date of visit: December 2018
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Reviewed 26 November 2018

While staying overnight in Johannesburg in order to pick up my daughter visiting from the UK, we decided to go to Montecasino the night before, to celebrate our 18th Wedding Anniversary. We have been to Kai Thai before and liked it so much that we...wanted to have supper there again. It is a very pleasant restaurant, nice for setting, wonderful food, and nice service. We also had a short tour of the Spa which looked really great, but that will have to wait for another visit.More

Date of visit: November 2018
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Reviewed 6 November 2018 via mobile

We both enjoy Thai cuisine and Kai Thai at Monte is always on our list. We popped in on Saturday evening 4th November for dinner. Although service was rather slow, food was excellent as always.

Date of visit: November 2018
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Reviewed 3 October 2018

This is the second time I have eaten here. Just like the first time it was delicious. Thai away from Thailand. Makes me miss Thailand everytime I eat here.

Date of visit: September 2018
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Reviewed 16 September 2018 via mobile

A value for money dinner, and really tasty food. The previous location overlooking the casino floor was definitely better, but the food remains a winner. The mixed seafood curry is spiced just right, and you can’t go wrong with the crab. Order it hot.

Date of visit: September 2018
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Kai Thai, Johannesburg - Montecasino Blvd - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Kai Thai

Yes, Kai Thai offers takeaway services.

Kai Thai is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 4