We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, Pizza, Mediterranean, European
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, After-hours
View all details
meals, features
Reviews (177)
Filter reviews
174 results
Traveller rating
83
64
14
6
7
Traveller type
Time of year
LanguageEnglish
Traveller rating
83
64
14
6
7
See what travellers are saying:
Sort and selected filters
Sort FilterEnglish
Updating list...
Reviewed 2 days ago

we have always enjoyed this restaurant!! so this is more of irritation complaint! we booked for lunch via their booking system for Monday 17th June!! this was confirmed and in fact we got 2 reminders!!! ( we realized that this was a public holiday) however...when we arrived the place was shut!!! very irritating --particularly as we had invited another couple !More

Date of visit: June 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 3 February 2024 via mobile

This is the second poor experience at this restaurant ( about a year apart) so no improvement! The staff are chaotic & very poorly trained. The manager smiles sweetly but does nothing to improve the situation. My prawns were so overcooked I struggled to get...them out of the shell. In a city with plenty of good restaurants there is no excuse. The owner needs to pay far more attention.More

Date of visit: February 2024
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natasha Maciel, Owner at Pronto, responded to this reviewResponded 5 February 2024

Hi there. Thank you for your feedback. Unfortunately our staff are trained to not give meals on the house if they are completely eaten. I hope you can understand that people try to abuse us all the time by telling us meals were poorly made...More

Reviewed 22 October 2023 via mobile

This is an upmarket superb Italian style restaurant with superior dishes and good service. Has signature dish of pasta fillet spinach and pine nuts. In matched. Go often and will go more often.

Date of visit: October 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 13 September 2023 via mobile

A reservation for a private room, that we know well, was made for a special birthday party. Before the booking we made sure that room is available and the person of Pronto ensured us that they will keep the room and make it special for...us. We wanted to be private since presents would have been exchanged and happy birthday song would have been sang, things you cannot do with other people sitting one step away from you. Arriving we learned that the room was already occupied and our confirmed reservation was simply ignored. They offered us a place at the entrance where all the ‘traffic” is. We learned a valuale lesson. You cannot trust Pronto since our experience showed that their booking systems has serious problems and their staff do not care to honour their word. You cannot be sure you will get what they promise. Pronto, thanks for spoiling our special occasion.More

Date of visit: September 2023
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 19 June 2022

I read about this place on Trip Adviser website. This place did not disappoint us. Pretty interior, friendly, and attentive staff. The food was excellent!

Date of visit: June 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 April 2022 via mobile

Enjoyed a lovely evening of food and wine with the family at Pronto. Beautiful interior and friendly service paired with well-prepared meals and a lively ambience makes for an evening well spent!

Date of visit: April 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 April 2022

We went for a nice Vongole and it was not bad but I had better. There was a bit to much tomato in the dish. (I am not a tomato based dish fan). Other people might like it. The ambiance was great and the service...above average.More

Date of visit: March 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 January 2022 via mobile

This is amongst the finest in Sa. Food is superb every time. Service professional and not over priced. A perennial favorite and highly recommend

Date of visit: January 2022
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natasha M, Owner at Pronto, responded to this reviewResponded 24 January 2022

Hi there - what a lovely review. Thank you so much for the patronage and kind words. I have shared this with the whole team. Happy dining and we look forward to hosting you again soon. Natasha & The Pronto Team

Reviewed 2 December 2021 via mobile

My wife and I ate dinner and it was amazing!!! Good pure authentic Italian restaurant. Great menu, no matter what the diet. Good service and a real well designed restaurant. We will be back for more!!!

Date of visit: December 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 June 2021 via mobile

This restaurant had been a long time favourite of mine from its humble beginnings, and hasn't failed me until today. Sadly, the service wasn't great and the portion of Penne Salsicia, of which I have sometimes dreamt, was rather small and lacking in ... well,...in salsicia. It arrived before the drinks, practically 3 mins after I'd ordered it, and was consumed in about the same time. At R145, not good. Not sure what's happening here. Is the end? Or just a blip? Time will tell.More

Date of visit: June 2021
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 June 2021

For starters we had the Prosciutto and Fior di Latte which just melts you away,just as we thought it couldn't get any better we had a well composed dish the Penne Chorizo which our friendly waitress recommended,it was to die for,we also had the Spaghetti...Vongole.service was out of this world ,Thank you Lindy and Nono for making a memorable week ,our top to go spot!More

Date of visit: June 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 27 May 2021

The previous time I was at Pronto, I was disappointed, but today was the end of a long love of this restaurant. Last time, the salad dressing was so acidic it spoiled the salad. I asked the waitron to please convey this to the chef...to save other diners the same experience - no feedback, no apologie. Then as more people arrived, Covid protocols were thrown out the window as more and more tables were just being squeezed between other tables and then people started smoking at the tables outside. We promptly left, experience horrible, food not even 5/10. Today I ordered my favourite Fiery Prawns, tasted nothing like the refined Fiery Prawns I always ordered and loved - not even sure what gave it a reddish colour???? My one guest ordered vongole pasta, received clam meat that probably came out of a tin served in tomato!!!! The menu had no mention of tomato, only the traditional white wine sauce. My other guest’s prawns were drowned in soya sauce. When we enquired, NOT complained, about the difference between the menu and the Vongole served, we were told that the menu is out of date. I am having to find another good authentic Italian restaurant as Pronto was 18 months ago, I will not be back...everMore

Date of visit: May 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 April 2021 via mobile

Wonderful experience. Interior decor is beautiful. Restaurant is so cozy. Excellent service. Food was delicious. We had a really large table salad with mushroom gnocchi and a light vegetarian pizza. All outstanding! I highly recommend a visit!

Date of visit: April 2021
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natasha M, Owner at Pronto, responded to this reviewResponded 20 May 2021

Hi Amanda. Many thanks for your lovely review. We so appreciate your support and look forward to sharing your feedback with our whole team. Happy dining. Natasha & The Pronto Team

Reviewed 29 September 2020

Did not expect this quality of Italian Restaurant in Jo'burg! World Class! Beautiful sitting area outside enjoying the Jo'burg weather

Date of visit: September 2020
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natasha M, Owner at Pronto, responded to this reviewResponded 20 May 2021

Hi there. Thanks for taking the time to leave us such a beautiful review. We so appreciate your feedback and have shared it with the whole team. Thanks for the patronage and we look forward to hosting you again soon. Natasha & The Pronto Team

Reviewed 29 July 2020

My wife and I were in Johannesburg for a few days and we ended up eating at Pronto twice in that time. My wife is celiac and they had a bunch of options for her from pizza to pasta and they were all fantastic. The...1st time we went we met up with some friends who are from the area. They had been meaning to try it and were very happy as well and said that htey would return for sure. The 2nd time that we went we were in between safaris and we went for lunch. We were tired and the food was so good that we then decided to order our dinner to go so that we could eat in our hotel later that evening. We will be going to Pronto again the next time we are in Johannesburg.More

Date of visit: August 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Natasha M, Owner at Pronto, responded to this reviewResponded 20 May 2021

Hi there. Thanks for taking the time to leave us such a beautiful review. We so appreciate your feedback and have shared it with the whole team. Thanks for the patronage and we look forward to hosting you again soon. Natasha & The Pronto Team

View more reviews
Best nearby
Best nearby hotelsSee all
Southern Sun Hyde Park Sandton
671 reviews
.36 km away
Ten Bompas
159 reviews
.99 km away
Saxon Hotel, Villas and Spa
897 reviews
1.30 km away
The Marion on Nicol
79 reviews
1.85 km away
Best nearby restaurantsSee all
The Royale
26 reviews
.45 km away
So Yum
155 reviews
.43 km away
Yung Chen Craighall
7 reviews
.12 km away
Best nearby attractionsSee all
Escape Room South Africa
31 reviews
1.06 km away
Gerakaris Family Wines
8 reviews
1.27 km away
Kruger Park Travel
58 reviews
.63 km away
The Cookery
8 reviews
.04 km away
Questions & Answers
Get quick answers from Pronto staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines
Is This Your Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Free Listing

Pronto, Johannesburg - Menu, Prices & Restaurant Reviews - Tripadvisor

Frequently Asked Questions about Pronto

Yes, Pronto offers takeaway services.

Yes, Pronto offers delivery services.

Pronto is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4.5
  • Service: 4
  • Value: 4
  • Atmosphere: 4