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I was here two weekends ago with some friends. On arrival, though the entrance was strewn with staff we were not greeted or welcomed in any way. We had to stop one of them to ask for a table for three. The very disinterested waitress...asked, to my surprise, how much we intended to spend. I’ve never been asked this prior to getting a table anywhere in the world. I knew this night in this place would be a disappointment! We gave an estimate as it appeared we would otherwise never get a table. We were given a table close to entrance, I take it that was based on the estimated amount of spending. After being seated we were invisible. Trying to draw the attention of the numerous waiters on the floor was impossible. They never looked in our direction, and when we managed to stop one or two and ask to be served they would just say they were busy and that they would come back. They never did. We were there for about ten minutes when it became apparent we would not be served any time soon. We left, but no one seemed to notice we were leaving.
I cannot explain the reason for this awful treatment as there was more than enough staff hanging around there. I take it the waiters did not feel that we were big enough spenders to be paid attention to. Such unprofessional behaviour. I was relieved to leave this place feeling I was not deemed a worthy customer.
I have felt moved to give a review in the hope that management can do something about the horrendous service. This place has potential to be a civilised place for people to hang out, not a shebeen!More
The service at Cubana Fourways was so dissapointing, uncalled for and not expected at all. We were told there were no tables, all reserved and they were unable to help us. They looked at us funny, they judged us and made us feel uncomfortable.
Absolutely sucks, hostess, violet, promised a table and on arrival she just says blankly there is no tables. Instead of fixing the issue, although tables were empty no plan was made. Ruined our nieces first drink. First outing, really sad, ruined an important moment.
Ambience cool and nice atmosphere.
Great variety of drinks and cocktails but expensive. Food was not bad but overpriced.
Would spend the same amount on much better restaurants.
Would not go back as there is other options available.
If you looking to have a great time ,listening to latest song tracks and consuming a great selection of alcohol, looking for a late night vibe,the place to be is CUBANA FOURWAYS .Awesome place .Great selection of Whiskeys , Champagnes and cocktails
okay so here you come to drink cocktails and munch on snack baskets ! extremely comprehensive cocktail menu! great vide and the service is good! can get a bit loud and rowdy but that goes with the territory! nice for a afternoon or evening! no...guessing involved as each cocktail has the list of ingredients so you know what you in for! highly recommended!More
The Drinks here are absolutely a work of art. They take the time to name them and give you so much information about the drinks its a game deciding what to drink. If you are not a drinker, you still have the option for non...alcoholic fun versions as well. This place is great for a quick meal at dinner or lunch with friends or family. The atmosphere is low key and charming.More
The atmosphere is great, the service was good, the food was delicious and the vibe was simply amazing. I would definitely recommend this place. The drink menu is extensive and the prices are not bad at all.