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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
Italian, Pizza
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner, Brunch
View all details
meals, features, about
Reviews (51)
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47 results
Traveller rating
21
18
4
2
2
Traveller type
Time of year
LanguageEnglish
Traveller rating
21
18
4
2
2
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All reviews savoy hotel value for money customer service friendly staff stay ladies garlic
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Reviewed 18 December 2020 via mobile

I had a stay over in Mthatha and was concerned that finding a vegan supper would be a challenge. I found their details at the BnB so tried them out. The food (both vegan and non-vegan) was excellent 👌🏻 ....arrived hot and fresh. I was...really tempted to score them as excellent, and would have done so if they had answered my calls and if the food preparation time was better. Nonetheless, if you are not in a hurry, they are highly recommended based on my experienceMore

Date of visit: December 2020
Helpful?
Reviewed 22 January 2020

Food was very good value for money. Staff went out of their way to accommodate four very hungry ladies.

Date of visit: September 2019
Helpful?1  
Panarottis P, Guest Relations Manager at Panarottis Mthatha, responded to this reviewResponded 23 January 2020

Dear Inspire769628, Thank you for the magnifico 5-star review! Delivering excellent food and service is what we live for - glad you experienced just that! We look forward to welcoming you again, soon. Kind regards, Panarottis Family

Reviewed 11 January 2020 via mobile

The period period wings were delicious. I went there to meet up with an old acquaintance as I was booked at Savoy HotelMore

Date of visit: October 2019
Helpful?
Panarottis P, Guest Relations Manager at Panarottis Mthatha, responded to this reviewResponded 23 January 2020

Hi there Caurriderl, Grazie for your review of our Panarottis Mthatha famiglia restaurant! We've prepared our food the same way they do in Italia - with the freshest and finest quality ingredients. So happy you've enjoyed it! We look forward to your next visit. Warm...More

Reviewed 6 January 2020

Sisanda the waitress,she was a very nice lady, something unusual about Mthatha people. she welcomed me with a warm smile and she has good customer service, I wish she can go and teach other ladies in the restaurants around Mthatha who have terrible attitude.

Date of visit: January 2020
Helpful?
Panarottis P, Guest Relations Manager at Panarottis Mthatha, responded to this reviewResponded 10 January 2020

Hello Sanele Syda T, Thanks so much for reviewing our famiglia restaurant! Customer service is very important to us and we are pleased to hear you received eccellente service! We look forward to many more grande esperienze ahead! Ciao, Panarottis Famiglia

Reviewed 2 December 2019

The avo salad with the foccacia bread (without garlic) was just superb. The waitron was so attentive! Easy parking directly outside the restaurant.

Date of visit: December 2019
Helpful?2  
Panarottis P, Guest Relations Manager at Panarottis Mthatha, responded to this reviewResponded 13 December 2019

Hi there Ernram, Grazie for your magnifico review of our Panarottis Mthatha famiglia restaurant. We're so happy that you enjoyed our service and tasty Italian meals! We hope to see you again, soon. Ciao, Panarottis Team

Reviewed 2 December 2019 via mobile

The food is mostly good . Staff service Is extremely erratic . You get from the best to the worst . Management need to pay attention to training . I will surely visit it again and againMore

Date of visit: November 2019
Helpful?1  
Panarottis P, Guest Relations Manager at Panarottis Mthatha, responded to this reviewResponded 13 December 2019

Hi there Juzers_13, Thanks so much for reviewing our famiglia restaurant! We've prepared our food the same way they do in Italia - with the freshest and finest quality ingredients. So happy you've enjoyed your meal. However, we do appreciate your feedback and we will...More

Reviewed 3 September 2019

always enjoyable and a nice get away. I especially enjoy the pasta and sangria. waiters friendly and food good quality.

Date of visit: August 2019
Helpful?
Panarottis P, Guest Relations Manager at Panarottis Mthatha, responded to this reviewResponded 10 September 2019

Dear Charlene S, Thank you for taking the time to review Panarottis Mthatha famiglia restaurant. At Panarottis, we're passionate about delicious Italian-style food and eccellente service. Glad you experienced just that! We hope you pop in again, soon. Ciao, Panarottis Famiglia

Reviewed 19 June 2019

We ate there one night when we were staying in the hotel, the best pizza I have tasted! i will recommend the Panarottis Special pizza

Date of visit: June 2019
Helpful?
Panarottis P, Guest Relations Manager at Panarottis Mthatha, responded to this reviewResponded 26 June 2019

Hi there Chomiewam, Grazie for your magnifico review of our Panarottis Mthatha famiglia restaurant. We're thrilled that you enjoyed your pizza as we pride ourselves on excellent meals. We look forward to welcoming you again, soon. Kind regards, Panarottis Family

Reviewed 19 May 2019 via mobile

We stayed in the hotel for a conference and Panarottis is one of their restaurants. The service was great and the vibe was good!

Date of visit: May 2019
Helpful?
Panarottis P, Guest Relations Manager at Panarottis Mthatha, responded to this reviewResponded 21 May 2019

Hi there Mjo07, Thank you for the magnifico 5-star review! Nothing pleases us more than satisfying our customers. We look forward to welcoming you again, soon. Warm regards, Panarottis Pizza Pasta

Reviewed 15 January 2019

Have enjoyed pizza and pasta here often, on business and private excursions. The pizza is consistently good and the ravioli dishes excellent. The only disappointment was with the saucy pastas. The real surprise recently was the discovery of the Caesars salad. This is truly superb...and can easily be had as a meal by itself.More

Date of visit: January 2019
Helpful?
Panarottis P, Guest Relations Manager at Panarottis Mthatha, responded to this reviewResponded 18 January 2019

Dear Mark S, Thank you for your review of our Panarottis Mthatha famiglia restaurant! We appreciate your feedback about our wide selection of mouth-watering pizzas and great service you experienced. We hope you pop in again, soon. Ciao, Panarottis Team

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Frequently Asked Questions about Panarottis Mthatha

Yes, Panarottis Mthatha offers takeaway services.

Yes, Panarottis Mthatha offers delivery services.

Panarottis Mthatha is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4.5
  • Value: 4