definitely our last visit to Bocadilos..... cold food, had to send pasta back as the sauce was cold- came back too hot to eat and pasta very tough. My husband's steak and chips cold as well. Waitress repeatedly leaning over my husband to pass me...my order, surely this is the first thing they are taught about service. No excuse, this is a restaurant - surely good service and decent food can be expected.More

We popped in for a late lunch after visiting Lemon Tree, and were quite surprised by our experience. Prices were surprisingly reasonable, service was quick and knowledgable. We had pizza and drinks, and management were very visible

Sadly, the decline has hit this trendy spot.Once it had great food. Now it’s barely passable. They have a great collection of drinks but the food was below standard. We took guests and felt we let them down. Not fun.

Not good. Was really looking forward to celebrating my 10 year wedding anniversary with my husband but it was very disappointing. Everything felt very informal, with no special touches. A chicken dish we wanted was out of stock. Food took ages to arrive. Food was...luke warm and had to be sent back for reheating. Dressings and condiments were left off the plate. We are not difficult people, always easy customers...but if a restaurant can’t produce hot food and what was ordered from the menu then good luck. Not a lot to ask. We won’t be going back to Bocadillos on 1st.More

Not very happy customer just for the fact that I made a booking for 16 people 4 weeks before actual event, spoke to the shift manager myself, he was such an overly "yes man" that he complete forgot what I've asked him & he completely...screwed it up. Cherry on the top was, I called a day ahead just to confirm that the booking are still in tact to be seated outside for breakfast with square table seating, but I changed it to 14 as two couldn't make it. On arrival the next day, we where told to sit inside, whereas I demanded to speak to the manager, he came out with his "yes man" face telling me he cleaned forgot what I've asked him. I told him not to embarrass me and get the seating ready outside. When the seating was one long table which I didn't want & which he assured me they can do anything the customer want, there & then I decided not to use Bocadillos "ever" for a venue. That Manager's skill are terrible and the service was pathetic. I'll just have a normal "not to complicated" bite to eat there. Nobody embarrass me like that again at a restaurant, there's too many to worry about this oneMore

Warm and inviting restaurant with excellent service. Good cappuccino with lots of foam. Inside and sheltered outside seating

We use this restaurant a lot for breakfast and whilst the food and menue are good the service a bad. The worst part is trying to get and pay the bill. A pity as it is really a nice day spoiled.