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Hours
Mon
8:30 - 22:00
Tue
8:30 - 22:00
Wed
8:30 - 22:00
Thu
8:30 - 22:00
Fri
8:30 - 22:00
Sat
8:30 - 22:00
Details
Someone from this business manages this listing.
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CUISINES
Italian, Pizza, European
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, Drinks
features
Is this restaurant good for breakfast?
Details
CUISINES
Italian, Pizza, European
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Breakfast, Lunch, Dinner, Brunch, Drinks
FEATURES
Takeout, Reservations, Outdoor Seating, Seating, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Table Service
Contribute
4.5
241 reviews
Excellent
149
Very good
69
Average
9
Poor
7
Terrible
7
David K
East London61 contributions
Jan 2020 • couples
Really good service and great food. I can recommend the Biltong Steak it was delicious. Chicken Pasta was another good choice. Also the burgers were a good option of your want to keep it simple and delicious
They have a good selection of craft beers and craft Gin. I wish they offered more Gin mixes. Space is rather cosy, when it gets busy it can be rather loud making it hard hear. So I would personally suggest lunch time rather. Booking recommended
Written 16 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mamotseo Morewane
Pretoria3 contributions
May 2021 • none
I judge a restaurant based on the following things: 1. Customer Service, 2. Wine Menu Variety, and 3. Wings and Chips. The latter is my no. 1 go-to whenever I go out (the second being Pizza) and Sanook has not only met my expectations but they've exceeded them.
Sanook is my no. 1 favorite spot to grab a meal. Their wine variety is just superb, our waiter even gave us a guide on which wine would be great to have with our meals.
Give Sanook A Try, YOU WON'T REGRET IT.
Written 6 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sanook
Thanks so much for this incredible review. We really appreciate the feedback!
Written 4 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
DAVID D
Port Elizabeth6 contributions
Feb 2020 • couples
Why not take a stop over while in East London to Sanook eatery in Bonza Bay. The first thing that strikes you is the smiling and warm welcoming at the door. The tables are set in wood grained finish and overhanging romantic lighting. The menu is tempting to the palate and more so to try. Many dishes to choose from all inventive and appealing! Outstanding service at the table and a vivacious Manager on duty. All in all a great welcoming and gastromonically a delight. Well done to all . Book early to avoid disappointment
Written 6 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
sanookmovement
Wow! Absolutely humbled by your lovely review. It was a pleasure having you dine with us and hope to see you again :)
Written 10 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
piwezari
East London1 contribution
Sept 2022 • family
Quality of food served is an indication of the town we live in, most expensive pizza the Big in Japan, wasabi mayonnaise so hot I could have had a whole green ball at another popular Chinese sushi restaurant in Beacon Bay. The Paeco Chicken bowl had ingredients which were sour. The manager on duty came with an excuse that it was the sauce, although this dish had been tasty on previous visits. The patrons which looks as if they flown in from a Paris or London fashion show clearly enjoy sucking off the catering ribs and chicken bones. A noisy table with about fifteen 10 year olds ruined the mood.
Food quality has clearly moved over to catering grade which the previous owners of Sanook would never have done, their passion was good food and not catering ingredients yielding top profits.
Written 17 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sanook
Hi there.
None of the ingredients we use have changed with the change of ownership. For the wasabi mayo, apologies the kitchen team must have gotten the ratio wrong and we accept responsibility for this. When you refer to the "Paeco Chicken bowl", we can only assume you are referring to the Gochujang Panko Chicken Bowl which yes, has a homemade sauce that has a limited shelf life. Again, we apologize for this and accept responsibility that that was not checked and tested before serving the dish and I have addressed this with management.
We understand that you may not return to our establishment, but with regards to your issues with the other patrons dress code and behaviour, we would recommend that you ask to be moved (if it's possible) if you are uncomfortable in an area.
Lastly, I am passionate about what we do and the food we serve but we are also human, and we make mistakes. We learn from them and try our best to be better each day.
Kind Regards
Alex
Written 4 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Frederich
East London7 contributions
Nov 2022 • family
We ordered food for the family from Sanooks Beacon Bay in East London.
When the food arrived and the different meals were distributed to the family we noticed that the chicken dishes were smelling badly,.
We found that the chicken was not fresh and if anyone ate it they would have been very sick.
I did phone the restaurant and reported the situation.
I was told that someone would call me back.
No one called, it’s now a day later.
Written 5 November 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sanook
Hi there.
Apologies for this poor experience and the unprofessional way in which it was managed. If you could email us your contact number, we would appreciate the opportunity to compensate you in some way. Our email address is eat@sanook.co.za
Thank you and apologies once again that it wasn't dealt with there and then.
Written 4 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joana S
3 contributions
Apr 2023 • friends
An awfully overrated place. The food is sloppy, poorly presented, it is clear there is no longer a proper chef involved. You’re basically paying restaurant prices for fast food quality food. Don’t waste your money
Written 1 June 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Storyteller203262
East London1 contribution
Oct 2021 • none
We can only say that Sanook failed to impress us. Both venues were a disappointment: Berea, 1st visit the hamburger orderred was raw, it took too long to be served. 2nd visit the staff were fighting amongst each other, with very unpleasnt language. 3rd visit at Beacon Bay is described in the direct message
Written 1 September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sanook
Hi there. Thank you for the feedback. We will respond to your DM.
Written 4 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Barry-John W
Cape Town447 contributions
Apr 2021 • friends
Went for dinner on a cold and miserable night only to find the place was packed. We had to sit outside, undercover with a heater but was worth it. The biltong and cream cheese steak and Chai Lattes were awesome. Desert was salted caramel cheese cake. Beautiful
Written 30 April 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sanook
Thank you so much for the wonderful review!
Written 4 December 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Simon W
Cape Town Central16 contributions
Sept 2023 • family
We were in East London for 1 night, so booked here based on reviews. It was an excellent choice, with safe parking outside. The menu is remarkably extensive and good value, and we all enjoyed our meals. Would definitely return, next time in East London.
Written 18 September 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rory M
Cape Town9 contributions
Jul 2023 • couples
You'll need to book at peak times which seems to be 1800 -1900. Understandably because the good and service are really good and great value. Wines also at an affordable mark up.
Written 19 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Princessetami
Sandton468 contributions
Jan 2024 • family
Visited Sanook Beacon Bay with my husband and toddler. Service was fantastic! Food was excellent. I had prawn and chorizo pasta (very generous!) and my husband had pollo pasta, delish and very generous portion!
Great wine list even by the glass.
High chair for kiddos, only gripe was nowhere to change a nappy! I had to change on the floor.
Written 3 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Explorer20868146304
1 contribution
Aug 2024 • solo
Pizza take away, was not informed 2 pay R36 4 condiments. Eating in 4 free, tobasco, spices etc. Paying R200 4 a pizza, NO, never again.
Written 24 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stanley466
Cape Town Central849 contributions
Jul 2024 • couples
A great evening out, in a casual yet authentic setting.
We shared a tuna poke bowl with black rice as a starter, that was simply said - exceptional.
For mains we enjoyed a biltong and blue cheese burger, as well as a fish linguini pasta that was done in a tomato and cream sauce, with shrimp, mussles and fish. Both were excellent.
All dishes used fresh spices with just a touch of an eastern/Thai goodness.
Good service from friendly Lina, and well overseen by manageress Maxine.
Well recommended.
Written 18 July 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Anne
23 contributions
Feb 2024 • business
Great restaurant, good food large portions and value for money - but don’t be in a hurry. The service was pretty slow. Friendly but slow.
Written 24 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sue
Pretoria13 contributions
Dec 2020 • family
Always excellent. The service is second to none and I've never had a poor meal there. Book in advance. This place is popular!!
Written 15 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sanook
Thank you so much for the wonderful review!
Written 18 February 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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