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Ratings and reviews
Travellers' Choice 2024
RATINGS
Food
Service
Value
Atmosphere
Details
Someone from this business manages this listing.
Learn More
PRICE RANGE
R 36.00 – R 551.00
CUISINES
American, Bar, Cafe, European
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
meals, features
Menu
Signature Cocktails
Hurricane
Our signature cocktail and a 1940s New Orleans classic! White Rum, a blend of orange, mango, pineapple juice and grenadine, finished with a float of Captain Morgan Dark Rum and Amaretto.
EGP649
Classic Caribbean Mojito
A treasured favourite with a little extra jazz! A traditional blend of Rum, fresh mint and lime, sparkling soda with a Dark Rum floater.
EGP649
Passion Fruit Mai Tai
A Tiki classic invented in the 1940s in California! Captain Morgan Spiced Rum, passion fruit and a blend of traditional Tiki flavours, topped with a pineapple wedge.
EGP649
Rhythm & Rosé Mule
Vodka and Rosé Wine, with the refreshing flavours of passion fruit green tea and lime finished with Ginger Ale.
EGP649
Bahama Mama
White Rum, Malibu Coconut, crème de banane, pineapple and orange juice, finished with splash of grenadine.
EGP649
Classic Cocktails
Smoked Old Fashioned
A smoky version of an 1800s vintage whisky beverage. Jim Beam Bourbon whisky, house-made brown sugar simple syrup, cherry bitters and a cherry garnish.
EGP849
Paloma
A refreshing classic Mexican cocktail. La Chica Tequila with grapefruit juice, agave syrup and a hint of lime, topped with club soda.
EGP649
Details
About
Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
PRICE RANGE
R 36.00 – R 551.00
CUISINES
American, Bar, Cafe, European
Special Diets
Vegetarian friendly, Vegan options, Gluten free options
Meals
Lunch, Dinner, Brunch, After-hours, Drinks
FEATURES
Seating, Parking Available, Television, Wheelchair Accessible, Serves Alcohol, Full Bar, Free Wifi, Accepts Credit Cards, Table Service, Live Music
Contribute
4.5
3,891 reviews
Excellent
2,446
Very good
813
Average
374
Poor
140
Terrible
118
These reviews are machine translated from their original language. Show machine translations?
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and noninfringement.
Sam R
Portsmouth129 contributions
Aug 2024 • family
We went here for tea whilst on holiday at the neighbouring hotel.
We had a mooch in the shop first which is right next door.
We were sat swiftly and the waiter was very polite and had a chat with us first.
He explained about the drinks with take home glasses which we’d decided we wanted as memories.
The food looked exactly like it did in the photos which always impresses me rather than having a stock photo that looks nothing like the actual food.
Our burgers come with a steak knife through the middle to cut it which was needed due to the size of them.
The food was really tasty though.
If you have a child I’d be wary of the children’s menu. The burger was tiny. My stepson is 11 and could really have done with a smaller adults burger.
Theres loads of pop/rock memorabilia on the walls to look at whilst you await your food.
Oh and if your with someone who embarrasses easily, grab a waiter and they’ll them it’s their birthday. The entire staff come with instruments and sing happy birthday!!!!
Written 23 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe EGYPT
Thank you very much for your wonderful review. It was an honor serving you and it is a thrill to learn your feedback which mirrors our success in exceeding your expectations. Warm greetings from the team here, and wishes to see you soon.
Written 24 August 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janet
Bowburn14 contributions
Aug 2024 • family
Very enjoyable night with DJ karaoke free Raffle. great staff they dance on the bar the atmosphere was excellent. The food was great with good service and cocktails went down great and very reasonable with the price.
Written 17 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe EGYPT
Thank you very much for your valuable review on behalf of the entire team. Exceeding your expectations is always our pleasure. We are eager to see you again for another authentic and memorable experience.
Written 17 August 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
NorthStar57217450280
1 contribution
Aug 2024 • friends
Classic hard rock, with a nice atmosphere, great dinner and dessert even better, great drinks, made very well.
Very helpful staff, our waiter was called ehab, kind to solve any doubt and give you a hand.
Very good prices for a hard rock, about 17 euros each, 3 large sandwiches with chips, various sauces two large drinks, a cocktail and a huge ice cream.
Automatically translated
Written 19 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe EGYPT
Thanks a lot for your precious review. We are very pleased that we have made your visit worthwhile. Looking forward to seeing you again soon.
Written 19 August 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
kmcinnate
6 contributions
Jan 2025 • friends
went for a decent meal out, as food at hotel just ok & got boring. Food took an age to come out & was for the main part pretty bad as we tried to order their more premium dishes. Beef sent back from everyone. Those who had burgers & chicken etc enjoyed it though. Stick to burgers and you'll be ok. Drinks were great, cocktails lovely and the vibe was brilliant, we are NOT kareoke people, but they made it real fun here & even my teenage son got up to sing an oasis banger... go for beers, burgers & a great night of entertainment & you wont be disappointed, but don't order/expect decent steaks etc
Written 5 January 2025
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe EGYPT
Thank you for sharing your feedback! We're thrilled you enjoyed the vibe, cocktails, and entertainment—it's always great to hear that our guests had a fun night. We're especially glad your son got to join in the karaoke fun!
We’re sorry to hear that the premium dishes didn’t meet your expectations. We value your input and will share this with our kitchen team to ensure we improve in this area.
Your suggestion to stick to our signature burgers and enjoy the great atmosphere is noted, and we’re delighted those were a hit. We look forward to welcoming you back soon for another evening of good vibes, great drinks, and fantastic entertainment!
Written 5 January 2025
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MashaM38
Cambridgeshire11 contributions
Nov 2024 • family
This place is big, impressive when you come in. The bill for 4 people was over 100 pounds, which you would expect to pay in UK. Cocktails price start at £8. Food portions are quite big, quality is ok. Salmon is overcooked, but prawns are nice👍.
However, included in our bill was a tiny additional pot of sauce for 3 pounds, which I thought was taking the mikey.
They would not serve one of the cocktails as ran out of Bailey's😕.
Female toilets smell disgusting, perhaps the manager should spend less time hovering over guests' tables, but rather checking the facilities.
Menu covers seen better days, and need replacing - we had to wipe our hands with disinfectant after touching them.
Overall there is a room for improvement.
Written 3 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe EGYPT
Thank you for your feedback. Wee are glad you'd enjoyed parts of your visit, but we’re sorry to hear about the issues you mentioned. Cleanliness and quality are top priorities for us, and we’ll be addressing the salmon, restroom, and menu cover concerns right away.
Please feel free to reach out to me directly at: zizo@hardrock-eg.com with any further details or suggestions. We value your input and hope to make your next visit exceptional.
Written 4 November 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Catherine R
3 contributions
Nov 2024 • couples
We decided to venture out from our ‘all inclusive’ for a meal out at the Hard Rock Café Nabq Sharm El Sheik. Having been to a few others around the word this was a bit different.
Firstly they advertise Happy Hour from 5-7 with pictures of cocktails. So we decided to have an early meal and enjoy a couple of cocktails. Be aware, these aren’t actually included in Happy Hour at all. Only beer, selected local spirits and Egyptian wine. The wine is not great and very acidic.
We did order 2 cocktails having asked about Happy Hour and it was not explained to us these were not included. The manager offered us the choice to have a cocktail at the end of our meal (we declined as we were rather full) and they weren’t the best quality!
The food however was really good - exactly as expected from a Hard Rock Café. We had Nachos to share (huge portion) and 2 burgers. They did forget one of the meals but were very apologetic about this. My husband had finished his when my meal arrived.
As we were there early the restaurant was very quiet - more staff than guests. I expect it would be busier later.
This is our first visit to Sharm El Sheik and I am learning quickly to not take anything on face value. Always ask first just to be sure.
The menu in small print on the bottom says prices include, taxes and service charge. Then they add a further service charge to the bill!
Saying that if you want a meal out then the food is good here and worth the trip. It’s cheaper than Hard Rocks in the US but expensive for Egyptian standards. Just don’t expect much from the alcoholic drinks.
Written 19 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe EGYPT
Thank you for your detailed feedback on your visit to Hard Rock Café Nabq! We’re thrilled to hear you enjoyed the food and appreciated the quality of the dishes. Our Nachos and burgers are crowd favorites, and it’s great to know they lived up to your expectations. We also appreciate your patience regarding the delay in serving one of the meals and are glad our team addressed it promptly.
Regarding the Happy Hour, I sincerely apologize for any misunderstanding. Cocktails are not included in the Happy Hour offer, which is limited to beer, selected local spirits, and Egyptian wine. I’ll ensure our team communicates this more clearly to avoid future confusion.
As for the billing, let me clarify: per Egyptian law, the menu prices already include taxes and service charges. The breakdown you see on the bill is simply for transparency purposes, and the total matches the prices listed on the menu—nothing extra is added.
Thank you again for sharing your experience and for choosing Hard Rock Café Nabq for your outing. We hope to welcome you again and provide an even better experience!
Written 20 November 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ryan D
Liverpool4 contributions
Aug 2024 • family
Just left this evening food was great as was the atmosphere however our server let the evening down big time. The food arrived and two of us had no soft drinks I asked the colleague who brought the food for some more. Halfway through the dinner they hadn't arrived and the manager approached I said food was good but we was still waiting on soft drinks one was brought kindly by the manager. When I explained we wanted more than one the original server came back and said you should of asked me with an attitude. We carried on with our evening came to pay I was given the receipt and the server hovered over me. They then snapped is the bill ok I said yes just counting out the cash the server then stood over us whilst we were counting the cash which I thought was rude. If we'd have had another server am sure the night would of been much better. Manners don't cost anything
Written 20 August 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe EGYPT
Thank you for taking the time to share your experience with us. I'm pleased to hear that you enjoyed the food and atmosphere, but I'm truly sorry to learn that the service fell short of your expectations. This is certainly not the level of service we strive to provide, and your feedback is incredibly valuable in helping us improve.
We take such matters seriously, and I would appreciate the opportunity to discuss this further and address your concerns directly. Could you please reach out to me at zizo@hardrock-eg.com with more details? Your input will help us ensure that future visits are more in line with the high standards we aim to maintain.
Thank you for bringing this to our attention, and I hope to have the chance to make things right.
Ahmed Elmaghrabi.
General Manager.
Written 21 August 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Thomas S
1 contribution
Nov 2023 • family
Reserved a booth was met with a enthusiastic staff member showed us to our table. Walked in looked more like a kids club. 0 atmosphere kids running round the place. Once our order was taken we waited 10 mins for our drinks. Was only 4 tables in the place there was more staff then customers. Once the starters arrived the nacho’s was missing the guacamole which u pay extra for. They tasted like they was heated up previously. The chicken tenders was ok a little dry. They took the drink away and never refilled it had to ask after 20 minutes for a refill. We ordered a steak cooked raw. Came medium- raw not an issue. Ordered two burgers medium-raw they came well done and dry didn't taste like they were seasoned at all. Told the management they asks if we wanted them re-making i never had food re made for obvious reasons. They gave us a free desert we didn't want and charges us for both burgers even tho we didn’t eat them. Ruined my night out always look to a Hard rock meal no matter where we are in the world.
Wouldn’t recommend this property to anyone i was told it turns in to a night club at 11. I’m assuming this is how they make there money ad it wont be from the food.
Written 5 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe EGYPT
Thank you for taking the time to share your recent experience with us. We deeply regret to hear about the issues you encountered during your visit to our establishment on November 5, 2023. Your feedback is of utmost importance to us, and we genuinely appreciate your input.
First and foremost, we would like to extend our sincerest apologies for the inconveniences you faced during your meal. We are committed to providing a memorable dining experience, and it's clear we fell short of that commitment on this occasion.
We apologize for the delay in serving your drinks, the missing guacamole with your nachos, and the subpar quality of the chicken tenders. This is certainly not the level of service and food quality we aim to deliver.
Furthermore, we understand the frustration with the incorrect preparation of your steak and burgers. It's disappointing to hear that the food did not meet your expectations, and we failed to provide dishes cooked to your preferred specifications. Your dissatisfaction is completely justified.
Regarding the billing issue, we apologize for any confusion or inconvenience caused. It is not our intention to charge guests for items they didn't consume. We will review our billing procedures to ensure such mistakes are not repeated in the future.
We appreciate your feedback about the atmosphere and ambiance of the restaurant as well. We take all comments seriously, and we will review this aspect of your experience to see how we can improve.
As a token of our commitment to making amends for your disappointing experience, we would like to offer you a complimentary meal on your next visit. We are dedicated to learning from our mistakes and providing a better experience in the future.
Please do not hesitate to contact our management team at [contact email or phone number] to arrange for your future visit. We hope to regain your trust and have the opportunity to serve you with the quality and service that Hard Rock is known for.
Once again, we apologize for the inconvenience you faced during your visit, and we thank you for sharing your feedback with us.
Written 7 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Matt
39 contributions
Nov 2023 • friends
I could not find 1 negative thing to say about this place!!! Gad our waiter was amazing noticed the wifi dropped out and whilst they reset it he hot spotted our little girls device to his phone and left it on the table!! 5* service!!! Food was great and if you visit on Wednesday or Friday there is alive singer and he gets you up dancing and having fun!! Honestly this is well worth a visit. Its a little more expensive than other places in Sharm but well worth it cost about £130 for 4 people with 3 courses and cocktails thats great value for money!! We will be back next time in Sharm
Written 7 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe EGYPT
It is quite a thrill to learn that your last visit was authentically successful. On behalf of my team, thank you very much and wish to see you again soon for another memorable experience.
Written 8 November 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lisa-Marie
Spennymoor52 contributions
Nov 2024 • family
We arrived at hard rock it was my daughters 18th birthday and the decorated the whole area where we were sitting. All the staff made us feel so welcome. Food and drinks are on another level incredible
They all came out singing happy birthday and bought lily the most amazing hot brown sundae out it was bought to feed the whole family
We stayed for the entertainment which was so funny my son was telling everyone the football answer he helped everyone get a free drink just about 🤣
Defo recommend
Written 30 December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe EGYPT
Thank you very much for your precious review. We had a blast serving you and another learning your feedback. Greetings from the entire team. We can't wait to serve you again soon.
Written 30 December 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Shaunie B
London3 contributions
Nov 2024 • family
We choose the Hard Rock Cafe for our daughters 7th birthday and wow what an experience we had tonight was absolutely incredible our waitress Aisha was so welcoming and helpful also to have a fluent English speaker was even better when ordering our food as some are picky eaters. She also organised a happy birthday song for our daughter and this was the icing on the cake for us absolutely incredible service. Thank you so much will definitely be returning. 🤩 🤩🤩🤩🤩🤩🤩🤩
Written 27 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe EGYPT
Thank you very much for your time and effort to share your review regarding your last visit to Hard Rock Cafe Nabq. It is gratifying to learn that you were met with our customary high standards and that you encountered what you had expected from our brand. On behalf of the team, I wish to see you again at the Hard Rock soon.
Written 27 November 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Elina H
1 contribution
Nov 2024 • family
Amazing time in the hard rock nabq… from service to food to staff they were all amazing.
Food was very quick, hot and tasty. Portion sizes were very big definitely could share all! Staff were helpful in choosing which meals were best etc.
Staff made our stay entertaining with dancing/music/jokes etc.
Shoutout to all staff working on 24/11/24 to make our meal memorable!
Written 24 November 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe EGYPT
Thank you very much for sharing your precious feedback. It is a thrill to learn that your Hard Rock experience was authentic and exceeded your expectations. We are quite honored. Greetings from the entire team and we wish to see you again soon for another memorable experience.
Written 24 November 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lee W
Tredegar16 contributions
Dec 2024 • family
We stopped in here for some food, which we had stake cooked to perfection and the kids had burgers which they loved, we finished our meals and decided to stay for the entertainment which I must add was the right choice, karaoke and raffle prizes. Our waiter who’s name is crazy (but not crazy) was a real cool guy and made our night even more enjoyable by making sure our drinks were never empty, he really did make us feel welcome. Great night, great food and great atmosphere!!
Big up crazy my man
Written 20 December 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe EGYPT
Thank you very much for your feedback. It was a pleasure serving you and making your experience authentic and memorable. Greetings from the team and wishes to see you again soon.
Written 20 December 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kevin R
Västerås118 contributions
Sept 2024 • couples
Been in for drinks twice and food once.
My wife and I wanted to give this place a few chances (it’s one of the few nice places at the location). The first time we arrived at 6:50 (as per receipt) and ordered some cocktails expecting them to be two for one as advertised online. When the bill came we were told it was not on cocktails only beers and spirits.
Came back the second time and had food which was tasty and well cooked, had some soft drinks and left happy enough.
Came back later in the evening at happy hour, I ordered a Morgans and coke but was then informed that it was only local drinks included in the happy hour. The whole thing is a scam as usual in Egypt.
All in all I would avoid.
Egypt has been awful and we won’t be back!!!
Written 16 September 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe EGYPT
Thank you for sharing your feedback with us, and I sincerely apologize for any confusion or inconvenience you may have experienced during your visits. We're glad to learn that you’d enjoyed the food on your second visit, but we're sorry that the happy hour details were unclear on both occasions.
We take all guests’ concerns seriously and would love the opportunity to address this matter in more detail. Could you kindly provide more information by reaching out to me directly via the following email: zizo@hardrock-eg.com We are committed to improving your experience and ensuring any misunderstandings are resolved.
Warm regards,
Ahmed Elmaghrabi
General Manager
Hard Rock Cafe Nabq
Written 17 September 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Terry L
23 contributions
Feb 2023 • family
Visited with family last night an enjoyable break from hotel food. There was only 6 other family’s so very Q we did book but won’t for any other visits this week. I would imagine it will be busy next week with half term kicking off. Starters nacho s very nice and quesadillas we were stuffed after starters and then had fajitas chicken which was again very nice and came out on hot plate still steaming. Wife had a smashed burger and boy had chicken and chips all good and will go back as hotel food is just not as good as we had hoped… would recommend. 200 Egyptian pounds tipped which is about 6 quid in sterling (the exchange rate is very much in uk favour doubling currently) bill was around 80 quid including a few beers milkshake and a couple of cocktails so I would recommend
Written 7 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hard Rock Cafe
Thank you very much for your precious review. We had a blast serving you and another learning your feedback. Greetings from the entire team. We can't wait to serve you again soon.
Written 9 February 2023
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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