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Zipangu

Ratings and reviews

Certificate of Excellence2016 - 2018 Winner
RATINGS
Food
Service
Value
Atmosphere

Food and ambience

Location and contact

About
Zipangu is the up-market, trendy, Japanese style Brasserie located on the first floor of the hotel. A la carte menu featuring authentic Japanese dishes as well as teppanyaki, sushi, sashimi are prepared by Japanese Chef, Hiroaki Karasawa and served in this modern and Zen style designed environment.
Special Diets
Vegetarian Friendly, Vegan Options, Gluten Free Options
Meals
Lunch, Dinner, Brunch
CUISINES
Japanese, Sushi, Asian
FEATURES
Reservations, Private Dining, Seating, Waitstaff, Parking Available, Valet Parking, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Full Bar, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi
Reviews (230)
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198 results
Traveller rating
86
61
31
14
6
Traveller type
Time of year
LanguageEnglish
More languages
86
61
31
14
6
Show reviews that mention
All reviews sashimi grilled mackerel dragon roll green tea ice cream chawanmushi edamame soup cake japanese food teppanyaki set japanese restaurant in town teppanyaki dinner australian tenderloin steak food quality is superb the shangri la hotel business lunch lovely dinner
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1 - 10 of 198 reviews
Reviewed 2 days ago via mobile

Very very succsesful japan restaurant.Food is delicious ,very good tepanyaki ,service is great .I reccomend you dont miss it ,they have very good masterchefs.More

Date of visit: January 2019
Thank anberh2018
ShangriLaKLMgmt, Manager at Zipangu, responded to this reviewResponded yesterday

Dear Guest, I would like to thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and I am delighted to share your compliments with my team members who will continuously strive for exemplary hospitality. It was a pleasure to have been of service...More

Reviewed 1 week ago

my wife and i came here last month hoping to try the Jap wagyu promotion but sadly they had sold out. Today, a 2nd visit, i brought my mum for lunch hoping to try the promo once again to which we were told they had...More

Date of visit: January 2019
Thank zzoggie
ShangriLaKLMgmt, Manager at Zipangu, responded to this reviewResponded 1 week ago

Dear Guest, Thank you for your kind patronage and we greatly appreciate your time in sharing your constructive feedback with us. We regret for falling short of your expectations during your recent dining experience in our Zipangu restaurant. I have shared your feedback with my...More

Reviewed 7 November 2018 via mobile

Nice Japanese restaurant at the Shangri La hotel. The food was great, really tasty. We had the chef surprise us with his menu. Didn’t take long for the food to arrive either. Drinks took very long though. I’m still waiting for that tea. Service was...More

Date of visit: November 2018
Thank ArjenGlas
ShangriLaKLMgmt, Manager at Zipangu, responded to this reviewResponded 9 November 2018

Dear Guest, Thank you very much for your kind patronage at Shangri-La Hotel, Kuala Lumpur and for taking your precious time to share your dining experience following your recent visit to our Zipangu restaurant. We value our guests’ opinion; please rest assured that your comments...More

Reviewed 26 August 2018 via mobile

i especially like to commend 2nd chef Devan who went out of his way to make us a ‘mirin’ free tempura sauce and soba soup after knowing that we cannot consume mirin for religious reasons. the service staff were friendly and accommodating. two thumbs up!More

Date of visit: August 2018
Thank SaeedM590
ShangriLaKLMgmt, Manager at Zipangu, responded to this reviewResponded 30 August 2018

Dear Guest, I would like to thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and I am delighted to share your compliments with my team members, in particular Chef Devan who will continuously strive for exemplary hospitality. It was a pleasure to...More

Reviewed 26 August 2018 via mobile

This is by far the best Japanese Restaurant in Kuala Lumpur. Service is excellent, great food great ambience. Only one problem , when to stop eating ....More

Date of visit: August 2018
Thank 19Siti
ShangriLaKLMgmt, Manager at Zipangu, responded to this reviewResponded 30 August 2018

Dear Guest, I would like to thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and I am delighted to share your compliments with my team members who will continuously strive for exemplary hospitality. It was a pleasure to have been of service...More

Reviewed 7 August 2018 via mobile

Disappointing! The teriyaki chicken had no taste, no one marinated the meat, the chawan mushi had low quality ingredients and did not leave up to expectations, the chicken inside tasted stale despite the high price, the udon clay pot - the soup was so salty....More

Date of visit: August 2018
Thank ElizabethB5338
ShangriLaKLMgmt, Manager at Zipangu, responded to this reviewResponded 8 August 2018

Dear Guest, Thank you very much for your kind patronage at Shangri-La Hotel, Kuala Lumpur and for taking your precious time to complete our guest questionnaire. We value our guests’ opinion; please rest assured that your comments pertaining the quality and taste of the food...More

Reviewed 6 August 2018 via mobile

Good food , plus we got a hsbc discount on it . But it needs a bit of umphhhh you know the kinda of taste on the sashimi of sushi that gets you goingMore

Date of visit: August 2018
Thank Gunaselan V
ShangriLaKLMgmt, Manager at Zipangu, responded to this reviewResponded 6 August 2018

Dear Guest, I would like to thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and I am delighted to share your compliments with my team members who will continuously strive for exemplary hospitality. I have noted your feedback regarding the food taste....More

Reviewed 16 July 2018 via mobile

Was looking forward to a teppaniaki dinner one night. First of all I was greeted rather unfriendly because I turned up at 21.00 h. And then I was informed that the Teppaniaki dinner is cooked in the kitchen and brought to the table. What a...More

Date of visit: June 2018
Thank mpu8
ShangriLaKLMgmt, Manager at Zipangu, responded to this reviewResponded 20 July 2018

Dear Guest, Thank you for your kind patronage at Shangri-La Hotel, Kuala Lumpur and we greatly appreciate your time in sharing your constructive feedback with us. We regret for falling short of your expectations during your recent experience in our Zipangu restaurant. Please note that...More

Reviewed 7 July 2018

We are big fans of Zipangu and we love the food there. Sashimi are always fresh and everything is just as good as it is. The dishes are well prepared by the chef and everything comes to my expectationMore

Date of visit: June 2018
Thank StrawberryGal1983
ShangriLaKLMgmt, Manager at Zipangu, responded to this reviewResponded 9 July 2018

Dear Guest, Thank you for your kind patronage at Shangri-la Hotel, Kuala Lumpur and I am delighted to share your compliments with the team members who will continuously strive for exemplary hospitality. It was a pleasure to have been of service to you and we...More

Reviewed 19 June 2018

The food selection and choices are not as good as what it used to be. Or it is not Shangri-la. The quality of the food will need to be substantially improved to attract me for another visit.More

Date of visit: May 2018
Thank ChangKualaLumpur
ShangriLaKLMgmt, Manager at Zipangu, responded to this reviewResponded 20 June 2018

Dear Guest, Thank you very much for your kind patronage at Shangri-La Hotel, Kuala Lumpur and for taking your precious time to complete our guest questionnaire. We value our guests’ opinion; please rest assured that your comments pertaining our menu selection and food quality have...More

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Questions & Answers
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Smithzc
4 November 2016|
AnswerShow all 2 answers
Response from MadmanAdventure | Reviewed this property |
I believe 3 years old and below eat free. You should call up Zipangu to be extremely sure about this.
1
Vote
482boo1234567
23 March 2016|
AnswerShow all 4 answers
Response from MadmanAdventure | Reviewed this property |
Price: MYR 165 net per adults / MYR 82.50 net per child.
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