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Ratings and reviews

RATINGS
Food
Service
Value

Details

CUISINES
American, Pizza
FEATURES
Takeout, Delivery, Seating, Wheelchair Accessible, Table Service
Reviews (20)
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Reviewed 14 October 2023

Service good and food delicius..staff friedly and always smile..food come fast and the taste good..ilike pizzahut pavillion

Date of visit: October 2023
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Reviewed 19 April 2022 via mobile

They should really revise their workers here. I ordered a menu and got my soup and soft drink but waited around 55 min for a small pizza and fries. 2 times waiters forgot in that time of my order, it was very frustrating. Not the...way I know of Pizza HutMore

Date of visit: April 2022
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Reviewed 18 December 2019 via mobile

Had the worst experience at Pizza Hut, Ipoh. We ordered and after 40 minutes checked with the waiter and after 5 minutes the waiter said the customers at another table were eating the pizza we ordered. And brought a pizza we didn’t order. We requested...again for the ones we ordered, brought it after a while. While we were on our way to our the cashier, they remembered the desert and charged us although we didn’t get it!More

Date of visit: December 2019
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Reviewed 16 December 2019 via mobile

Really bad ass glob of so called cheese 4cats seen at this USJ outlet and One definitely had fleas!!!! OMG!!!

Date of visit: December 2019
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Reviewed 18 November 2019

What more can you say......it was alittle more flasher than other Pizza Hut restaurants but same same but in a different location

Date of visit: November 2019
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Reviewed 14 October 2019

I ordered 6 large pizza for a gathering at 1Pm. Distinctly told the agent and the supervisor that it was to be delivered at 12:30. NO problem, they said. However, AT12 the delivery guy arrived....despite the fact that order say the delivery time was to...be 12;30More

Date of visit: October 2019
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Reviewed 11 August 2019

I ordered a delivery pizza along with ice lemon tea. They delivered pizza along with a pepsi rather than ice lemon tea. In addition, the pizza itself was terrible; it was too much bad in terms of quality.

Date of visit: August 2019
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Reviewed 30 July 2019 via mobile

We went inside took seat waited for the service ,bt I guess no one is interested to work . They were 5 young boys looking very tired.literally sleeping.2 of the boys were yawning frequently.Later went to the cash desk for service boy, One of the...boy took our order, We have been kept waiting for 40 minutes not even a water was serve , Very pathetic. I am frm Europe I have never face such situation.After 40 minutes we decided to leave. Very bad experience 😡😡More

Date of visit: July 2019
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Reviewed 1 July 2019

As others mentionned in their reviews, this pizza hut is not the best you will try. Service was not so bad in our case but the food was just ok.

Date of visit: June 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 March 2018

My children and I went shopping at Pavilion and got hungry,children being children wanted pizza and we passed by Pizza Hut to buy some pizza,but to my surprise a medium size pizza was just too expensive,the taste was okay. I think pizza hut franchisees sells...the pizza according to the area in which they are located.Just guessing,I stand to be corrected.More

Date of visit: January 2018
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Reviewed 24 January 2018

Stop there as we had some teens with us and they were hungry and wanted a pizza badly. The waitress were polite and the service was quick, our pizza, soupe and fries hot and ok. There is nothing much to expect as is like any...fast food but that was fine to end the day.More

Date of visit: February 2017
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Reviewed 13 January 2018 via mobile

As American tourists in Kuala Lumpur, we were pleased to find Pizza Hut at the Pavilion Mall. My partner and I both wanted pizza so we looked at their special menu to find a good value meal. We both ordered the 7" personal pizza deal...for RM 17.50. It came with mushroom soup, appetizer and drink. The server, a young Malaysian man, was not friendly but we understood that he maybe did not speak English very well and struggled to understand us. He brought the soup and it was watery and tasteless; but we were hungry so we ate it. Then he brought the appetizers----FF and breadsticks-----and they were both cold. We sent the fries back but ate the breadsticks. They were dry and quite tasteless. They brought a fresh order of fries and they were good. Then they brought the pizzas. VERY BAD. Not much sauce or cheese, dry and no flavour. Pizza Hut should serve good authentic pizza, right? Again, we should have complained but we did not. I regret not speaking with the manager to tell him how disappointed we were, but we just wanted to finish and leave. In America, when a restaurant serves bad food and you speak to management about it, they usually do whatever the guest wants to make it right. I wish I had complained because the food truly was not worth the price. So if you eat at this pizza hut, be sure to demand good food if it is not up to your expectations. I wish we had.More

Date of visit: January 2018
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Pizza Hut, Kuala Lumpur - 168 Jalan Bukit Bintang - Restaurant Reviews, Phone Number & Photos - Tripadvisor