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Hai Sang Lou Chinese Restaurant

Avani Sepang Goldcoast Resort, Sepang 43900, Malaysia
+60 3-3182 3600
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Overview
  • Excellent67%
  • Very good28%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“peking duck” (5 reviews)
“lemon chicken” (4 reviews)
“dim sum” (6 reviews)
Open Now
17:00 - 22:00 Hours
CUISINES
Chinese, Asian, Gluten Free Options
PRICE
RR - RRR
RATINGS
Service
Food
Value
Atmosphere
LOCATION
Avani Sepang Goldcoast Resort, Sepang 43900, Malaysia
All Details
Write a ReviewReviews (133)
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1 - 10 of 125 reviews

Reviewed 1 week ago

The egg plant and cashew chicken we had were superb. Mongolia beef was no PF Changs and I wouldn't recommend. Sook Chan was a tremendous host, spoke excellent English and is an asset to the restaurant.More

Thank Edward306YXE
ResidentManager1, Resident Manager at Hai Sang Lou Chinese Restaurant, responded to this reviewResponded 6 days ago

Dear Edward306YXE, Thank you very much for your review, we are glad to see that you had a great time at our Restaurant. Rest assured that your feedback has been noted and we will share the positive feedback's with our team for their positive encouragement....More

Reviewed 2 weeks ago via mobile

Food was good with great ambience. Service was outstanding as the waitress went all the way out to show us where to capture the best sunset view and even offer to help us take our family photos. She even offer to help us babysit our...More

Thank EllenChan
ResidentManager1, Resident Manager at Hai Sang Lou Chinese Restaurant, responded to this reviewResponded 1 week ago

Dear EllenChan, Thank you for your review of our Restaurant and I have conveyed your appreciation to our team members who had created such a memorable experience for you. We look forward to seeing you at our property in the near future, hopefully with a...More

Reviewed 2 weeks ago via mobile

We came by for a dim sum lunch and its worth every penny! Do not worry if you had no idea on what to eat cause waitress Sook Chan, Ann Gy and Yeow were there to assist you in selecting the dishes that suites your...More

Thank Muhamad Nuramin Z
ResidentManager1, Resident Manager at Hai Sang Lou Chinese Restaurant, responded to this reviewResponded 1 week ago

Dear Nuramin Z, Thank you for sharing your experience at our Restaurant with us. We are overwhelmed to see that you and your loved ones had a great time dining with us. Rest assured that your feedback has been highly appreciated and will be shared...More

Reviewed 3 weeks ago

Good food and Outstanding service. Ms Sook Chan had demonstrated an excellent customer service. She assist on our advance reservation and provide suggestion so that we do not over-order food. In addition, she assist us on the birthday cake arrangement at the last minute and...More

Thank tattweil
ResidentManager1, Resident Manager at Hai Sang Lou Chinese Restaurant, responded to this reviewResponded 2 weeks ago

Dear tattweil, Thank you very much for your review, we are glad to see that you had a great time at our Restaurant. Rest assured that your feedback has been noted and we will share the positive feedback's with our team for their positive encouragement....More

Reviewed 3 weeks ago via mobile

We had a diverse group of people to please. Some wanted spicy. Some no spice. The server we had - Sook Chan - was terrific! She helped us understand the menus and plate sizes. She helped serve when the plates came to the table. She...More

Thank Larry L
ResidentManager1, Resident Manager at Hai Sang Lou Chinese Restaurant, responded to this reviewResponded 3 weeks ago

Dear Larry L, Thank you for your review of our Hai Sang Lou Restaurant and I have conveyed your appreciation to our team members expecially Sook Chan who had created such a memorable experience for you. We look forward to seeing you at our property...More

Reviewed 28 March 2018 via mobile

The highlight of my stay in Avani was the great food especially the Peking Duck dish that my family and I had in Hai Sang Lou Restaurant. Thanks to Wong (Manager) for the ever friendly service and hats off to Chef Andrew for making our...More

Thank Azhanilshah
ResidentManager1, Resident Manager at Hai Sang Lou Chinese Restaurant, responded to this reviewResponded 3 April 2018

Dear Azhanilshah, Thank you for your review of our Restaurant. I have conveyed your appreciation to our staff members for their service and am pleased that you and your family had enjoyed your meal at Hai Sang Lou Restaurant. Thank you and certainly look forward...More

Reviewed 3 March 2018 via mobile

Overall food experience is good. Hospitality at the best as Ms Soon Chan is very friendly and helpful at any aspectMore

Thank Danny O
ResidentManager1, Resident Manager at Hai Sang Lou Chinese Restaurant, responded to this reviewResponded 3 April 2018

Dear Danny O, Thank you very much for your review, we are glad to see that you had a great time at our Restaurant. Rest assured that your feedback has been noted and we will share the positive feedback's with our team for their positive...More

A TripAdvisor Member
22
Reviewed 3 March 2018 via mobile

The food is good and nice view from the room area. But most of all is the excellent service from Sook Chan. She made us felt welcome & tried her best to fulfill our orders.More

Thank A TripAdvisor Member
ResidentManager1, Resident Manager at Hai Sang Lou Chinese Restaurant, responded to this reviewResponded 3 April 2018

Dear guest, Thank you very much for your review, we are glad to see that you had a great time at our Chinese Restaurant. Rest assured that your feedback has been noted and we will share the positive feedback's with our team for their positive...More

Reviewed 3 March 2018 via mobile

Love the service here given by Sook Chan.... I always came here to celebrate my birthday (for 5 years and still counting.....) What come to my surprise is she texted me and told me that she actually remembers me. She also remembers what we like...More

Thank aliciao605
ResidentManager1, Resident Manager at Hai Sang Lou Chinese Restaurant, responded to this reviewResponded 3 April 2018

Dear alicia0605, Thank you for your review of our Hai Sang Lou Restaurant and I have conveyed your appreciation to our team members who had created such a memorable experience for you. We look forward to seeing you at our property in the near future,...More

Reviewed 11 February 2018 via mobile

Had a great dinner at this place. Very good ambiance. The food arrived promptly and it was very good, only the Sichuan soup had too much vinegar and cornstarch. There wasn’t enough spice to it. Our server, Amira, was great in recommending food for us...More

Thank Aishu G
ResidentManager1, Resident Manager at Hai Sang Lou Chinese Restaurant, responded to this reviewResponded 3 April 2018

Dear Aishu G, Thank you for your review and I would like to sincerely apologize for the unfortunate experience. Your comments have been shared with the department head concerned for corrective actions and reviews so as not to be repeated in the future. I thank...More

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Questions & Answers
Etheridgegang
1 May 2015|
Answer
Response from VSEP_marcom | Property representative |
Dear Estheridgegang, We do not have by default on the menu, buut we have a fantastic kitchen brigade who, given some advance notice, will be delighted to not only meet but exceed your expectations, taking your dietary... More
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Restaurant Details

Rating summary
  • Food
    Service
  • Value
    Atmosphere
Meals
Lunch, Dinner
Restaurant features
Reservations, Seating, Waitstaff, Parking Available, Highchairs Available, Wheelchair Accessible, Serves Alcohol, Accepts Mastercard, Accepts Visa, Free Wifi, Takeout, Accepts Credit Cards
Good for
Child-friendly, Special Occasion Dining, View, Kids, Business meetings, Groups
Open Hours
Sunday
11:00 - 14:30
17:00 - 22:00
Monday
11:00 - 14:30
17:00 - 22:00
Tuesday
11:00 - 14:30
17:00 - 22:00
Wednesday
11:00 - 14:30
17:00 - 22:00
Thursday
11:00 - 14:30
17:00 - 22:00
Friday
11:00 - 14:30
17:00 - 22:00
Saturday
11:00 - 14:30
17:00 - 22:00
Location and Contact Information
  • Address: Avani Sepang Goldcoast Resort, Sepang 43900, Malaysia
  • Location: Asia  >  Malaysia  >  Selangor  >  Sepang District  >  Sepang
  • Phone Number: +60 3-3182 3600
  • E-mail
Description
Taste the exotic at our Chinese restaurant above the sea. If you're looking for a menu that stimulates, Hai Sang Lou's bold and lingering flavours are sure to impress. Made from the finest fresh ingredients, every dish is totally unique. Try our famous dim sum baskets or our chef's specialty Sichuan and Cantonese dishes. Come with friends and family for fine oriental dining, or take pleasure in elegant business socialising. Located at the Club House
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