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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

PRICE RANGE
US$32 - US$63
CUISINES
Chinese, Asian, Fusion
Special Diets
Vegetarian Friendly
View all details
meals, features, about
Reviews (119)
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39 results
Traveller rating
18
14
5
2
0
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LanguageEnglish
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Traveller rating
18
14
5
2
0
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Reviewed 21 February 2020

Nice restaurant for evening tea, give many options including set and a la carte options including drink optionsMore

Date of visit: January 2020
Helpful?1  
SLZ09, General Manager at Coffee Garden Shangri-La Hotel Shenzhen, responded to this reviewResponded 21 April 2020

Dear Guest, Thank you for choosing to reside with us at Shangri-La Hotel, Shenzhen and sharing the positive review on Expedia.com . We are glad to learn that you were delighted with our delicious food of Coffee Garden. We will share your comments with our...More

Reviewed 26 September 2019

Would like to express my gratitude towards the manager of the restaurant, Mr Singh. You have helped us greatly with my son's 3rd birthday celebration. Appreciate the complimentary Alaskan King Crab and Birthday cake. We had an enjoyable time and all of us walked out...10 kgs heavier. Highly recommended.More

Date of visit: September 2019
Helpful?
George B, General Manager at Coffee Garden Shangri-La Hotel Shenzhen, responded to this reviewResponded 8 October 2019

Dear Guest , Thank you for choosing to stay with us at Shangri-La Hotel, Shenzhen and taking time to share your feedback with us as this will help us to continue to improve and strive to provide the best guest experience. We appreciate your comments...More

Reviewed 30 March 2019 via mobile

We had a fantastic time at the buffet of Coffee garden in Shangri-La Shenzhen Luohu. We got a private area for quiet romantic dinner with my fiancee and Mr Dayal Singh, the Indian manager on duty has been looking after us with this exceptional care...that Shangri-La should be proud of. Really special customer experience, we felt special! We particularly enjoyed the seafood buffet the oysters, cooked lobster, and salmon sashimi were very fresh and flavorful! We Definitely recommend this buffet, which is much cheaper than HongKong Shangri-La! We will definitely be back!More

Date of visit: March 2019
Helpful?
George B, General Manager at Coffee Garden Shangri-La Hotel Shenzhen, responded to this reviewResponded 1 April 2019

Dear Mathieu d, Thank you for choosing to stay with Shangri-La Hotel, Shenzhen, and leave your good comments of Coffee Garden. We are glad to know that you enjoyed our tasty food and good service here. We look forward to serving you again on your...More

Reviewed 4 October 2018 via mobile

Food is delicious. Also the service is very good. Dayel is very warm. My kid likes him very much. Will come back someday.More

Date of visit: October 2018
Helpful?
George B, General Manager at Coffee Garden Shangri-La Hotel Shenzhen, responded to this reviewResponded 11 October 2018

Dear npuer, Thank you for choosing to dine at Coffee Garden, and sharing your positive review on our Dinner Buffer, also we are glad to learn that your were delighted by Dayel, our helpful manager from the restaurant. We look forward to serving you in...More

Reviewed 1 August 2018 via mobile

Greate food, recommended. Not the best service. We ate fish and chips and fungi pizza and some deserts, everything was delicious.

Date of visit: August 2018
Helpful?
George B, General Manager at Coffee Garden Shangri-La Hotel Shenzhen, responded to this reviewResponded 11 October 2018

Dear TamirBraf, Thank you for choosing to dine at Coffee Garden, and sharing your positive review on our Buffer which includes lots of selection fish ,chips,pizza and some deserts. We look forward to serving you in the near future. Yours Sincerely, George Baird General Manager

Reviewed 25 June 2018

Returning customer. Used to be frequent visit to Coffee Garden. Felt deteriorating in food quality and services standard. Limited choice of food in term of variety compared previously. The cook in the egg station asked to staff to return or wait, despite the cafe adopt...a stick concept delivery services. Very poor.More

Date of visit: June 2018
Helpful?1  
George B, General Manager at Coffee Garden Shangri-La Hotel Shenzhen, responded to this reviewResponded 15 October 2018

Dear Steve_Sin, Thank you for staying at Shangri-La Hotel, Shenzhen and sharing your valuable feedback with us. We appreciate our guest’s comments on our hotel , we would like to invite you to contact us at slz@shangri-la.com, so that we can gather more information about...More

Reviewed 10 May 2018 via mobile

Luxury hotel buffets need something to set them apart. Here it's the service which is faultless; the quality of the cooked food (esp Guangdong) and the decent drinks included in the price (inc. sparkling wine). The highlight, though, was the curries by chef Kumar. The...best I've had for a very long time. Also the fact he made me a fresh Peshwari naan was just wonderful. Brilliant night.More

Date of visit: May 2018
Helpful?2  
George B, General Manager at Coffee Garden Shangri-La Hotel Shenzhen, responded to this reviewResponded 14 May 2018

Dear HKStuart, Thank you for choosing to dine at Coffee Garden, and sharing the positive review on TripAdvisor with us. We are glad to learn that you were impressed by our faultless service, also the quality of the Buffet Dinner, meanwhile the cuisine which has...More

Reviewed 19 March 2018

1st time staying at the Shangri-La Luohu. I loved the hotel, but boy was the coffee pricey! I'd definitely stay here again, but probably eat elsewhereMore

Date of visit: March 2018
Helpful?
George B, General Manager at Coffee Garden Shangri-La Hotel Shenzhen, responded to this reviewResponded 27 March 2018

Dear Guest, Thank you for choosing to stay at Shangri-La Hotel, Shenzhen and sharing your positive review with us. Your other comment has been noted and shared with the team for future improvement. We look forward to serving you again in the near future. Yours...More

Reviewed 9 December 2017

The dinner buffet was amazing, lot of selection seafood and others. the environment is quiet and neat lohu rly station. Eric the manager was very helpful. Also compared to other shangrila the price is low hereMore

Date of visit: October 2017
Helpful?
George B, General Manager at Coffee Garden Shangri-La Hotel Shenzhen, responded to this reviewResponded 11 December 2017

Dear exedra536, Thank you for choosing to dine at Coffee Garden, and sharing your positive review on our Dinner Buffer which includes lots of selection seafood and unlimited beverage and wine, also we are glad to learn that your were delighted by Eric, our helpful...More

Reviewed 3 December 2017 via mobile

Great value for money buffet with free flow brut and white/red wine and beer. Large oysters are constantly replenished. Lobsters are rationed at two servings per guest. Very satisfied with the range of food and the taste is good.More

Date of visit: December 2017
Helpful?
George B, General Manager at Coffee Garden Shangri-La Hotel Shenzhen, responded to this reviewResponded 4 December 2017

Dear Derrick L, Thank you for choosing to dine at Coffee Garden, and sharing the positive review with us. We are glad to learn that you enjoyed our free flow beverage and wine, and the large oysters and lobster served at our buffet dinner. We...More

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Frequently Asked Questions about Coffee Garden Shangri-La Hotel Shenzhen

Coffee Garden Shangri-La Hotel Shenzhen is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 4
  • Atmosphere: 4