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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Mexican, American, African, International, European
Special Diets
Vegetarian Friendly, Gluten Free Options
Meals
Breakfast, Lunch, Dinner
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meals, features, about
Reviews (614)
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Traveller rating
574
26
10
1
3
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Time of year
LanguageEnglish
Traveller rating
574
26
10
1
3
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All reviews fries samosas received great service great server customer experience great food birthday surprise customer care nice service generous portions edwina mall mercy yusuf lucas ambience sidi
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Reviewed 3 weeks ago via mobile

Had breakfast here and the food quality is lacking and so is the taste of food. Cj’s food quality in Village Market is of better quality. Imaara daima location must do better and better.

Date of visit: May 2024
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Reviewed 10 March 2024

Of all Cj restaurants Cj Imaara customer experience is Stellar, the ambience Immaculate, the service per excellence. Being served by Valerie M was divine. The manager was Jolly and with positive empathy, great with customers and his staff, I would go back a million times...because of them. From Eli, Stellar, Tecla, Sally, Kelvin,Baraka & Makiya , we would implore you visit this place if you want tobe thawed by the Cj exquisite experience. If you ever think of Cj, Imaara is certanily the Standard Measure :)More

Date of visit: February 2024
Helpful?1  
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Reviewed 18 February 2024

CJs gave us a good to better to bestest! What makes a place great is the people. I was skeptical going in because we have a 10 month in the 'grab everything' stage and a 10 year old,the lady who received us told me that...my baby is welcomed and can grab any of them! And from then on everything went uphill! Esther our server was exceptional giving tips and answering our zillion questions and 'driving' our baby girl around,then the very humane and wonderful gentleman manager whose name starts with a Z just capped our night. He brought us hot water to soak our baby's bottle nipple when it fell down! As a mother and Kenyan American,he was our hero and true representation of my country's hospitality. Thank you Mr.Z,thank you Esther and thanks to the chefs for sumptuous meals that are well priced. We definitely are coming back as a bigger team. Make this your stop from their airport when you land in Kenya.More

Date of visit: February 2024
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 18 February 2024

Serenity, the service is worth a praise of excellence.The supervisor is awesome & humbled to extend service.Fresh food

Date of visit: February 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 February 2024

Great place... Awesome ambience.. Menu had a wide variety.. Excellent service from Yussuf who was very helpful, courteous and professional in recommending to us. I enjoyed the Salads and mock tails he recommended.

Date of visit: February 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 16 February 2024

Yusuf was very kind, helpful and professional!! His service was outstanding. We would definitely come back… The salads were so delicious 😁

Date of visit: February 2024
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 February 2024

Just ate chicken soaked with source .terrible .am in the toilet as i speak with terrible stomachache.though the food was sweet but definately not fresh

Date of visit: February 2024
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Reviewed 8 January 2024 via mobile

The service was good and I liked the ambience..the chicken Alfredo is not for everyone and maybe for people with an acquired taste

Date of visit: January 2024
Helpful?1  
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Reviewed 24 November 2023

I 💕 the breakfast,...had a great customer experience would like to aproud one our staff celestine for the great service... @the HR do something 😏

Date of visit: November 2023
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Reviewed 16 November 2023

The restraunt is in a very strategic place, has good ambience however their food was served cold, the salad was not fresh and caused my husband and I terrible stomach upset. The medium rare steak was not freshly done and was overdone. There are too...many waiter's hanging around, this didn't feel prestigious. We honestly didn't get value for our money.More

Date of visit: November 2023
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Reviewed 3 October 2023

It was actually amazing and i had a great time with the assistance of the waiter's also the meal was tasty, not to forget the portions were actually fair

Date of visit: October 2023
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Reviewed 3 October 2023

We received an excellent service from Mercy & we really appreciate the good work she's doing will definitely be back🙏🙏🙏

Date of visit: October 2023
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Reviewed 2 October 2023

Visited last night before going to the airport, and we were super disappointed. We saw a lot of the food coming out, and sadly, it didn't look the best quality, so opted for cheese and tomato sandwiches as thought these would be easy, quick and...also can't go wrong. However, the sandwiches were absolutely coated in an overpowering sauce, meaning you couldn't even taste the cheese and tomato and the bread was soggy. It said toasted sandwich, but it was cold and hardly toasted? We had them with salad, which tasted fresh, but again, absolutely coated in a strong sauce, meaning we may aswell have just had two bowls of different sauces for dinner. Although, the portion sizes were absolutely huge. The restaurant seemed to be a nice clean area, but we found the service wasn't good. Most of the staff were just stood around talking, our finished food/plates were left in front of us for over 25 minutes, and we were never offered a second drink or dessert. Wifi didn't work either, which wasn't great considering we were getting an Uber to the airport and didn't have internet/signal. However, the friendly manager did assist us in signing onto the wifi next door. No idea how this place gets such high reviews. Wouldn't recommend.More

Date of visit: October 2023
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Reviewed 30 September 2023

It's a great place. Mercy the waiter is great customer service perso. Make a date to visit CJ Imaara for good food and ambience

Date of visit: September 2023
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Reviewed 9 September 2023

Mercy is the best waitress at this place. Very jovial, always smiling and doesn't seem to get tired. Kudos CJs. The food is excellent too.

Date of visit: September 2023
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706adhisa
29 June 2023|
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Response from James W | Reviewed this property |
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Cjs - Imaara, Nairobi - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Cjs - Imaara

Cjs - Imaara is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 5
  • Service: 5
  • Value: 5
  • Atmosphere: 4.5