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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

Details

CUISINES
Italian, Pizza, Mediterranean, European
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner, After-hours
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meals, features, about
Reviews (334)
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35
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35
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Reviewed 7 May 2022

I must say the experience with Osteria has been terrible. The Lasagna had no cheese and was over cooked and soggy and came in a white used plastic container!! The Pizzas were dry and chewy. The complaint made to them on phone came back with...the response of “next time we will improve!” Would not order from Osteria againMore

Date of visit: May 2022
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 December 2020 via mobile

We arrived with high expectations for this very elegant and highly rated Italian restaurant. However the customer service was not very good (payment through visa was not working and had to walk to the atm at night to get cash), no stuzzichini for aperitivo even...though the Prosecco was very nice, only south African wine by the glass, and the pizza was not among the best ones in Nairobi unfortunately.More

Date of visit: December 2020
Helpful?
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Reviewed 21 December 2019 via mobile

as a former resident in nairobi, 5yrs ago now, this was our favorite for family and business, my frequency there was on average 3x plus a week and the place was generally packed from late afternoon to late in the evening. Arrived on Tuesday night...and held a dinner meeting for 7:30pm, when i arrived is was empty, literally a handful of tables. I enquired if the ownership had changed ? No, so the big chap still owns it. where is the manager ? Maurizio left 3yrs ago to open La Tasca at Lavington Mall, okay, there’s a change! The service was its normal “fair” self and the food was not as good as i recall ? a bit poor to be honest. They had no ice cream and my guests shared a tiramisu as it was the last one, the waiter announced. The waiter announced all the fresh juices, only to come back and say the choice was already finished ? Bearing in mind, i was there from 6:30pm and it was empty. Great disappointment, this was a great place ambience, food, ice cream with fair service ! Pull it back pls, i’ll be back in Feb20More

Date of visit: December 2019
Helpful?3  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 October 2019

They served me lasagna made without cheese or cream. Simply unbelievable! No cheese within the layers, no cheese on top. Just some pasta layers with tasteless meat. I asked where the cheese was, and the waiter brought a small bowl with grated parmesan for me...to sprinkle over the tasteless pasta and meat. Never ever taking my money to Osteria ever again.More

Date of visit: August 2019
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Reviewed 20 September 2019 via mobile

I always find myself going to Osteria whenever I want to enjoy Italian dishes. The decor seems like it requires redoing but the food is still great.

Date of visit: September 2019
Helpful?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 September 2019

I've been many times and this was the last. If I didn't know any better, this restaurant is going downhill fast. The ambience is wonderful, cosy and romantic and service is friendly. But, when it come to ordering both wine and food, the options were...limited as we were told they didn't have many things. The most dissappointing was the wine. The cheapest bottle was 40USD, no wines by the glass, and then they didn't have hardly anything on the menu. The waiter brought us a bottle saying it was close to the price and it was great. We then ordered another, after asking that it was the same price. The bill comes and each bottle was $100!! This was our most expensive meal in Kenya and we only had one starter and one main! We were absolutely astonished. We won't be back and quite honestly, want a refund!More

Date of visit: September 2019
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Reviewed 9 August 2019

This time I was happy to have my wife with me and we had a great dinner, well prepared, just to perfection and once again gentle and professional service. I can only say - TRY IT and you wont regret.

Date of visit: August 2019
Helpful?1  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 July 2019 via mobile

Super nice and quiet place to have a decent Italian dinner in Nairobi. Staff is really professional, the garden is nice, the food is really nice. Wine is quite expensive, but the garden is truly a pleasant place to spend a nice dinner before going...out. Recommended !More

Date of visit: July 2019
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Reviewed 28 June 2019 via mobile

Nice food an good vine. Great atmosphere! The service was impeccable. We ate pizza and pasta. The house vine was good!

Date of visit: June 2019
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Reviewed 22 June 2019

Beef carpaccio is both excellent tasting and safe, a rare find in Nairobi. Very good risotto and perfectly cooked and savory grilled fish. Some dishes are very very expensive, not sure justifiably so.

Date of visit: June 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 June 2019 via mobile

Nice dinner within walking distance of our accommodation. Good selection on the menu, BUT they had no anchovies for the pizza. Ossobuco with saffron risotto was good. Service was good.

Date of visit: June 2019
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Reviewed 16 June 2019 via mobile

Very friendly greeting and service but that's where the good news ends. Our small party were disappointed in the food. Some had visited the restaurant before and reported an unfortunate drop in standards. Food was okay , not great. There was also a lack of...options when it came to ordering desert. Only ice cream was available, no other menu options. Also only one type of coffee. We will not be dining there again.More

Date of visit: June 2019
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Reviewed 7 June 2019

We had a great business dinner. The food was well prepared and excellently presented. The staff was very helpful and kind.

Date of visit: January 2019
Helpful?
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Reviewed 16 April 2019

I was in the mood of real Italian food, most eagerly hoping for a whole fried fish, which they did not have. The pizza-bread served before my real order was the best part of the meal, whereas the pasta with pesto, was rather tasteless. Service...was good and the wineglass generous, but not a gourmet meal.More

Date of visit: March 2019
Helpful?
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Reviewed 1 March 2019

This is an elegant outdoor authentic Italian restaurant hidden away on a quiet street in Nairobi. It was a wonderful surprise to find such excellent cuisine!!! Better than many Italian restaurants I have eaten at in Italy!!!!!!

Date of visit: February 2019
Helpful?2  
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Questions & Answers
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Kenyana9
21 December 2015|
AnswerShow all 4 answers
Response from Jackie M | Reviewed this property |
Not to my knowledge. :-) Feel free to visit.
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Osteria del Chianti, Nairobi - Restaurant Reviews, Phone Number & Photos - Tripadvisor

Frequently Asked Questions about Osteria del Chianti

Yes, Osteria del Chianti offers takeaway services.

Yes, Osteria del Chianti offers delivery services.

Osteria del Chianti is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 3.5
  • Value: 3.5
  • Atmosphere: 4