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Ratings and reviews

RATINGS
Food
Service
Value
Atmosphere

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CUISINES
Asian, Thai
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Dinner, Lunch
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meals, features, about
Reviews (30)
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LanguageEnglish
Traveller rating
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3
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Reviewed 8 June 2020

We went to eat with my family to let them experience thai food and I choose this restaurant because it was recommended by my friend but unfortunately we had a bad and terrible experience where we decided not to eat anymore here at their galleria...mall branch and would not recommend it to any of our friends. The crew left us alone without informing us and when we finish eating at 9.15pm june 07, 2020, we went to the counter to take out some of the food and to our suprise no one is there to assist and no one even inform us and in the end even with heavy heart we have no choice but to throw the food and waste our money we even pay 400 plus dirhams and some of it was wasted on the trash bin because we have nothing to carry them or even close them while we travel going home. If only they inform us that they need to go home we had atleast requested plastics or covers in case we need to take our food out.. so irresponsible of them.. also, we believe that they finish cooking our food in a hurry as the quality and taste are sub par, the grilled seafood worth 69 aed are bland or tasteless that you can easily know it was not seasoned properly, the duck was tough to bite, the tom yum soup is salty the seafood kapraow is also bland and lack of seasoning which is not a traditional thai food where you can really taste the seasoning.. all in all bad service and food execution and regretful that I have family experience such humiliation..More

Date of visit: June 2020
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Reviewed 13 March 2020 via mobile

one of the best Thai restaurants (franchises) .....wouldn't expect the vast menu or the level of cooking only thing that isn't good is that there's a mall store front like service , that's right u have 2 go pickup your food....it's kinda odd the phad...Thai was delicious the goon Tod kratiam was okay....the prawns feel soagie cuz they were fried and sauce (wet and thin) was applied but the seafood Thai fried rice was a huge winner the Gai Hor Bai Teuy was the surprise dish...beautiful pieces of chicken wrapped and cooked in banana leafsMore

Date of visit: March 2020
Helpful?1  
Reviewed 29 October 2019 via mobile

I’m happy that I discovered this place ! I eat here almost every day! Quality of food is outstanding, prices are reasonable !

Date of visit: October 2019
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Reviewed 14 October 2019

Restaurant is clean and staff is friendly. Prices are a little pricey but i guess you have to consider the location (fancy mall). Best thai food in abu dhabi. Really good pad thai... fresh and tasty. Can't wait to try the curries and other dishes.More

Date of visit: September 2019
Helpful?
Aljabri, Owner at Lemongrass Thai Restaurant – The Galleria, responded to this reviewResponded 16 October 2019

Thank you Eric for taking the time to leave us such a beautiful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward...More

Reviewed 7 September 2019

The menu is quite diverse but still got the feeling a foodcourt place. The wait was long, over 20 minutes, with only two orders ques ahead of us. The seafood Tum yum was ok withe the exception of a small piece of crab which I...had to left behind because I couldn’t dare to crack the claws with my teeth.... Seafood tamarind dish also ok but I would not order again. Overall is ok for a quick Thai craving.More

Date of visit: September 2019
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Reviewed 10 November 2018 via mobile

Our dinner was poor! We ordered two different meals. Both seamed to be a like soup. There was nearly nothing in the bowl - no meat, no vegetables, only plenty of sauce. Only sauces and rice for AED 140, that’s disappointing. We were still hungry!...After that sobering dinner we ordered spring rolls in the neighborhood. There were plenty of people waiting for their dinner The Orchid and that’s definitely the better decision! We recognized unfortunately too late that nearly none was ordering at The Lemongrass. If you find my comment helpful, please like it.More

Date of visit: November 2018
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Reviewed 21 October 2018

The dinner we had was very poor. Yes, the staff tried to be helpful, but I do not feel I should be having to ask for every condiment for my soup, surely the use some when preparing the food?? Gai BaMi was rubbish, and despite...adding fish sauce, lime juice and chillies I could not revive it (or eat it).. The spring rolls were acceptable, hence the second star.. Will most certainly not visit again.More

Date of visit: October 2018
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Reviewed 22 January 2018

Good selection of freshly cooked Thai food and thankfully the chef is in a glass box with excellent extraction. Always difficult to judge how spicy Thai food will be and I felt that "medium spicy" Tom Yam was quite hot. Anyway very tasty and plenty...of prawns. If you are used to eating in a mall - this is very good.More

Date of visit: January 2018
Helpful?
Reviewed 28 June 2017

I've been inlove with Thai Food since I've discovered it. Lemongrass has a great way of bringing the taste of Thai Food. I love their Peking Duck though it is quite spicy for me, Pad Thai and Tom Yum. My favorite drinks are Lemongrass Tea...and Ginger Tea. The kitchen was clean and the staff were pretty accommodating. I got a chance to see their kitchen and meet their Thai Chef. Now I know how to cook some Thai Food ;)More

Date of visit: June 2017
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Reviewed 7 January 2017 via mobile

Nice foods from pad thais to curries... seafoods usually we are eating here combined with lemongrass tea. service is fine.

Date of visit: January 2017
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Frequently Asked Questions about Lemongrass Thai Restaurant – The Galleria

Yes, Lemongrass Thai Restaurant – The Galleria offers takeaway services.

Yes, Lemongrass Thai Restaurant – The Galleria offers delivery services.

Lemongrass Thai Restaurant – The Galleria is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 3.5
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5