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RATINGS
Food
Service
Value
Atmosphere

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CUISINES
Asian, Thai
Special Diets
Vegetarian Friendly, Vegan Options
Meals
Lunch, Dinner
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meals, features, about
Reviews (114)
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30
47
8
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10
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LanguageEnglish
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Traveller rating
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8
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10
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Reviewed 19 January 2021

We came here to have lunch, its Covid season atleast they should keep a hand sanitizer on the table when a customer comes, n asking the manager instead of agreeing she said by law it is not necessary to keep sanitizer on the table??hello?? Atleast...when customer comes they should provide it!! Secondly we ordered stir fried beef aNd it was not chewable at all i had to swallow it literally as if i am eating a medicine. Uncooked food!!! Never coming back here bro! Bad service too!!!More

Date of visit: January 2021
Helpful?
Reviewed 8 June 2020

We went to eat with my family to let them experience thai food and I choose this restaurant because it was recommended by my friend but unfortunately we had a bad and terrible experience where we decided not to eat anymore here and would not...recommend it to any of our friends. The crew left us alone without informing us and when we finish eating at 9.15pm june 07, 2020, we went to the counter to take out some of the food and to our suprise no one is there to assist and no one even inform us and in the end even with heavy heart we have no choice but to throw the food and waste our money we even pay 400 plus dirhams and some of it was wasted on the trash bin because we have nothing to carry them or even close them while we travel going home. If only they inform us that they need to go home we had atleast requested plastics or covers in case we need to take our food out.. so irresponsible of them.. also, we believe that they finish cooking our food in a hurry as the quality and taste are sub par, the grilled seafood worth 69 aed are bland or tasteless that you can easily know it was not seasoned properly, the duck was tough to bite, the tom yum soup is salty the seafood kapraow is also bland and lack of seasoning which is not a traditional thai food where you can really taste the seasoning.. all in all bad service and food execution and regretful that I have family experience such humiliation..More

Date of visit: June 2020
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Reviewed 26 December 2019 via mobile

Amazing food and excellent service . We tried the crab in yellow curry and seafood fried rice , no words to express ...🤗it was amazing

Date of visit: December 2019
Helpful?1  
Aljabri, Owner at Lemongrass Thai Restaurant, responded to this reviewResponded 27 December 2019

Thank you so much for your kind words Rob. We really appreciate you taking the time out to share your experience with us. We’re so happy you loved the Crab Curry and Fried Rice and can’t wait to have you back at Lemongrass Thai Restaurant.

Reviewed 1 December 2019

We had a not very god experience with our online order from Lemongrass. The food was tasteless and not very nicely presented.

Date of visit: December 2019
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Reviewed 23 October 2019 via mobile

Great authentic Thai food and reasonably priced. The menu was extensive... definitely a place to recommend.

Date of visit: October 2019
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Reviewed 26 September 2019

100% friendly people Lovely dish pad thai with prawn I love the flavour and also the crackers wow with sweet and chili sauce

Date of visit: September 2019
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Reviewed 21 September 2019

I was a fan of Lemongrass until the did not follow my order instructions on a delivery (which I do every time as I have Crohn's) and said that it was not "on the record" after I have consistently ordered from them more than a...dozen times with the same order. I spoke with the manager and she blamed it that "customers often change their order" and I told her to look back at my orders as they do not. I refuse to order from them again after their horrendous service and treatment to loyal customers.More

Date of visit: September 2019
Helpful?1  
690karimf, General Manager at Lemongrass Thai Restaurant, responded to this reviewResponded 24 September 2019

Dear Jessie, Thank you for sharing your feedback We have checked your order in the app you used and we found that there isn't any remarks from your side. We also checked your last 2 orders and there were no special modifiers as well, Thank...More

Reviewed 19 August 2019 via mobile

Couple of years age it used to be one of our thai food favorite restaurants .. but lately the taste of our usual dishes became to be different as if it is cooked by a different chef . I recommend , Pad thai prawns .....chicken cashew nut .. fried rice with seafood .More

Date of visit: August 2019
Helpful?3  
Aljabri, Owner at Lemongrass Thai Restaurant, responded to this reviewResponded 1 September 2019

Dear Cinobino, Thanks for your review. We’re glad to hear that enjoyed the Pad Thai, Chicken Cashew Nut and Seafood Fried Rice; we would however love to hear more about your experience in terms of the tastes, so that we can use your valuable feedback...More

Reviewed 23 June 2019 via mobile

Food is ok but service here is great. We used to be regulars but dropped off for a while - now more infrequent visitors but not a bad mall option if there

Date of visit: June 2019
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Reviewed 4 April 2019 via mobile

Its was indeed a very wonderful evening with group of friends having a farewell dinner. Food was great & value for money. Service was excellent too. Highly recommend to try.

Date of visit: April 2019
Helpful?1  
saljabri, Owner at Lemongrass Thai Restaurant, responded to this reviewResponded 5 April 2019

Thank you Eric for your wonderful review. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you again for your kind words and we look forward to seeing you again.

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Frequently Asked Questions about Lemongrass Thai Restaurant

Yes, Lemongrass Thai Restaurant offers takeaway services.

Yes, Lemongrass Thai Restaurant offers delivery services.

Lemongrass Thai Restaurant is rated accordingly in the following categories by Tripadvisor travellers:
  • Food: 4
  • Service: 4
  • Value: 3.5
  • Atmosphere: 3.5