Eight of us had dinner, ordering all sorts of dishes at 7:45pm. My son ordered the priciest item on the menu, a tenderloin steak with veg and potato. The waiter wrote down everything,then came back and confirmed all the orders. All the food was served...within 30 minutes except the steak.
After 55 minutes we were all finishing up and asked where the steak was. The waiter went to the kitchen, came back with a sorry, and said please wait 3 minutes. Ten minutes later the steak was served (9pm). I ate his tomato, so we can rule that out as the source of the illness. No one else at the table got sick.
At 1 am my son woke up and ran to the bathroom were he vomited for 10 minutes. At 5 am it happened again. He took some stomach meds and drank water and stayed in bed until 3pm. By 7pm he was able to eat some soup and go to the airport. All classic signs of food poisoning, and since he only drinks bottled water and ate nothing for lunch the previous day except peanuts and oreos (he is a teen), we blame the steak.
Ironic that after ten days in Nepal he gets sick on the priciest item at a upper-range restaurant.
I visited the bistro and made a complaint. I got a couple of sorries out of them (more for the poor service than the bad steak), but they told me the manager was not working that day, and they didn’t seem it serious enough to call him/her.
For me, a call to the manager or asking for my number to call me back with an apology (and perhaps a refund on the steak) would have been the right moves.More